HP Envy 700-414: lack of network protocol

Problem of local network access.
Hello
I have a problem to an ASUS 10 Windows computer on a local network with Windows Explorer. I get the error
"One or more network protocols are missing on this computer."
This computer means one which makes access to or that I'm trying to access?
I have no problem accessing a Vista laptop or drive MY Book external drive on the same network.
I also noticed a mistake in the Broadcom 802.11 network adapter even if it says it's working properly.
The Broadcom driver is 7.35.336.0
Computer HP Envy 10 700 - 414 - Windows

Any suggestions will be appreciated.

Frank C

Yes, I think it might have something to do with Windows 10 that many have network problems.  Since WiFi as a single screen shows that it is not connected, I would start with that.

Tags: HP Desktops

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