HP ENVY 750-167c Desktop: I just bought this PC can support this new video card?

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• I just bought this new laptop, why I can't download free applications, I get "your purchase could not be executed. ???

  I just bought this new laptop, why I can't download free applications, I get "your purchase could not be executed.   ???

  Hi Jaynecampbell,

  Thanks for choosing Microsoft Community to post your question.

  According to the description above, it seems that you are unable to download apps, you get an error: "your purchase could not be executed. I understand the inconvenience that is brought to you, rest assured, we're here to help and guide you in the right direction.

  I would be grateful if you could answer the following questions:

  1 are you facing the question to download any specific application?

  2. using a proxy connection?

  We will check your time settings and proxy settings. Follow the steps below and we update on the State of the question.

   

  Method 1: Ensure that the date and time are correct on the computer.

  (a) check the Date/time setting by selecting the tile office and then left click on the time in the corner.

  (b) click on change date and time. And then check that the time zone is correct and the time of the internet tab has the ability to synchronize with the time server Internet.

   

  Method 2: Run the network troubleshooter utility.

  (a) open the network troubleshooter utility by sliding into the right edge of the screen, type search (or if you use a mouse, pointing to the top right of the screen, move the pointer of the mouse down and then clicking on search).

  (b) troubleshooting of network entry in the search box.

  Tapping c) or or by clicking settings and then type identify and repair network problems.

  Method 3: If you use a proxy connection, then try to disable the proxy and then try buying.

  Follow the steps to disable the proxy:

  a. open Internet Explorer

  b. click on Tools and then click Internet Options

  c. click on the connections tab and then click LAN settings

  d. disable the server to use a Proxy

  e. click on apply then Ok to save the changes.

  Method 4: Turn off the Windows Firewall and defender and then try to download the application.

  To disable Windows defender:

  a. place the upper right of the mouse and click on search and type Windows defender and press enter

  b. in the window, click the settings tab.

  c. disable the real-time protection real option.

  d. click on save changes.

  To disable the firewall:

  a. place the upper right of the mouse and click on search and type Windows Firewall and click on settings

  b. click on windows Firewall

  c. click Firewall round toggle the left pane

  d. check the option to disable the firewall.

  Note: Repeat the steps for the parameters of public and private networks.

  
  

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 5: Try to separate the Microsoft account to a local then check if you are able to make the purchase.

  Note: In the Windows store, you will need to click on connect and use the credentials online.
  a. hold down the Windows key + C to display the bar of charms, click on settings , then PC settings more.
  b. in the settings of your laptop, click users and under where it says connected to , click disconnect your Microsoft account and confirm.
  c. after the test, try to connect again by repeating steps and click on connect your Microsoft account to re-associate.

  If you have additional problems, please reply to this post and we will be happy to help you further.

• Could not copy a file at the location requested. Mac OS 10, Version 10.10 [1].  I JUST bought this new macbook pro and Lightroom installed, imported 2 lots of pictures, but all of a sudden he kept denying my imports with "could not read the file" or "coul

  Could not copy a file at the location requested. Mac OS 10, Version 10.10 [1].

  I JUST bought this new macbook pro and Lightroom installed, imported 2 lots of pictures, but all of a sudden he kept denying my imports with "could not read the file" or "couldn't copy file at the location requested.  Help, please!

  Your use of the word "files" (in the plural) still makes me believe that you have not checked the permissions on the folder that is appropriate (in the singular).

  You must determine the Destination of the Lightroom Import dialog window Panel and see which folder Lightroom is really tr6ing to copy photos in (which may have been accidentally changed and is not what you may have used in the past) and change the permissions to write to this folder.

• just bought this mac book. How can I get my music and photos on this camera

  I just bought this mac book. How can I get my music library and photo in this device

  Connect the computers with an Ethernet cable and open Applications > utilities > Migration Wizard on both machines and run it.

• How can I get another product key I just bought this laptop of a friend n, she bought from someone else?

  How can I get another product key I just bought this laptop of a friend n, she bought from someone else

  You can only get a new product key when buying a new copy of Windows.

  Check the bottom of the laptop for a sticker with a 25-digit product key.  If she says it's for the same edition of Windows that is currently on the computer then you can use it.  Otherwise, you can order recovery disks from the manufacturer of the laptop or of a third party as Recovery - Disks.com and restore the computer to its factory condition.  Recovery disks don't require entry of a product key during installation.

• I just bought a download for Adobe Photoshop Lightroom 6 card, when I go to install it, I have the option to download, but it says that I do not require a serial number at this time. The only thing that creative cloud with trial versions downloads

  I just bought a download for Adobe Photoshop Lightroom 6 card, when I go to install it, I have the option to download, but it says that I do not require a serial number at this time. The only thing that downloads creative cloud with the trial versions of all your products and no way to download Lightroom 6. How can I get download it to my computer and find the serial number?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I just bought this product but can not find the download button

  I just bought this product, but can't find the download button does - what I do?

  What is "this" product?

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• Hi, I have cs6, indesign, and I can't use the black and the white arrow. I just bought the cs6. can someone please tell me what I did wrong. Thank you, alexandra

  Hi, I have cs6, indesign, and I can't use the black and the white arrow. I just bought the cs6. can someone please tell me what I did wrong. Thank you, alexandra

  https://helpx.Adobe.com/InDesign/KB/InDesign-tools-panels-Don ' t - respond.html

• Windows 7 stuck on the automatic update 2 of 5. JUST bought this computer... now what?

  I bought this new laptop yesterday, has a great for about 24 hours. I went to turn off today (Shut Down) and he said that I have updates to do, ok... no problem. He began to install the updates, updated, it took about 15 minutes. but its 2 of 5 for several hours now. What he says not turn it off or disconnect - then, what can I do?

  Someone please help!

  Hi coastemac,

  You can read the following article and try the steps and check if that helps:

  The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7

  http://support.Microsoft.com/kb/949358

  You can also check out the following link and try the steps by Mickyo posted Wednesday , July 29, 2009 01:37 to rename pendig.xml

  http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/2f70b13c-9db4-4bf9-90EE-7ca63a809973

  Hope this information is useful.

  Boumediene. K.
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• HP Envy 750-197c Desktop: you can add a SSD internal flash disk to the envy of HP 750-197c Desktop

  You can add an internal SSD to the envy of HP 750 - 197c Desktop that has a 2 TB drive installed?

  DMSIceman, welcome to the forum.

  Yes, you can move the HARD disk and install an SSD.  You will need to buy at least a 128 GB SSD.  Here is the data sheet for the computer.

  The best way to install an SSD is to leave the current HARD drive as it came from the factory.  Connect the SSD drive to another SATA port on the motherboard.  Install the software of Migration data provided by the SSD manufacturer on the HARD drive.  Once installed, open it and follow the instructions carefully.  You choose the SSD as a target.  After the data is transferred from the HDD to the SSD, you can disconnect the HARD drive and start the computer.  It should start on the SSD.  Then, you can disconnect the SSD to the first SATA connector and move to another Bay HARD drive and connect it to another SATA port on the motherboard.  You can use it for storage.

  I like the SSD Samsung EVO.  Samsung offers its data Migration software to clone HARD drive.  In addition, they provide their software Wizard to optimize the performance of the SSD.  You can find all the software at the bottom of the page in the link I provided for the EVO.  The Samsung SSD were good about starting in HP computers without changing the BIOS settings.  You will need to buy an adapter to allow the reader to 2.5 "to fit into a 3.5 Bay".

  Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

• I just bought 4 Lightroon can I install it on my laptop & desktop computer or a single

  I just bought 4 Lightroom I can install it on my laptop & desktop computer or just one.

  Thank you

  Yes, you can install and activate on two machines according to the EULA.

  Mylenium

• HP Envy Phoenix 850-055qe: I just bought the HP ENVY PHOENIX 850qe, what brand of RAM DIMM DDR3 - 1600 HP uses it?

  I just bought the Office of series 850 want phoenix with 16 GB of RAM DIMM DDR3 - 1600 (2x8GB). The problem is I intend to switch to 32 GB of ram, but I don't know which brand to buy to match the stock ram that would usually come standard with the machine. I buy ram online so he comes the same day as my office. Does anyone know what brand hp uses? crucial? Corsair? PNY?

  Thanks in advance!

  Lews live Productions

  HP uses ram from different manufacturers, depends on which it can provide at any time, it isn't the brand but the specs that matter.

  I would call Kingston or Crucial on the phone for help on the selection, as they ensure the compatibility.

  Kingston support numbers

  http://www.Kingston.com/us/support/LiveSupport

  Crucial

  http://www.crucial.com/USA/en/support-contact

• HP Envy 700-056: cannot get new video card to work tried everything I can find

  I tried everything I can find on the web. I bought a new motherboard. I tried 6 different video cards styles and models all different. I recently found a message thread that says the Radeon R7750 worked on the exact same computer so I advanced and you bought it. Still nothing. I did the stuff of all secure boot and legacy stuff and I'm just at my wits end with this dang computer. All other HP I have works with every video card, I tried. Just not this one. What should I do.

  V80.52 revision JA2 BIOS date 11/11/2014
  Card mother 500-214

  In fact, I did what you said and did the job.

  I took out the card

  Reset the BIOS and Windows startup settings

  Is off the computer

  Turned on the computer and changed the settings of legacy support

  Started in Windows and then close

  Installed the card and bam, it worked.

  Very happy camper here. Thanks for your help.

• HPPavilion Desktop AMD A8Serie: Can I upgrade my video card on my desk?

  I recently bought a Desktop AMD 8 GB memory 2 TB DriveGray500424 hard A8Series HPPavilion. I was wondering if I can go inside the carcass and add a dedicated for this video card.

  After a PM to check this product #, it was learned that the motherboard has no slot PCIEx16. Food is also the design of portable brick 19.7v (external) 3.33 A 65W.

• 800 - 030qe envy: conflict with the new video card

  I bought and installed an EVGA GEForce GTX960 graphics card and discovered a conflict with the SATA cable on the motherboard connector. EVGA has recommended that I find a SATA cable with a connector at right angles. Can anyone suggest a source for a suitable cable? Mine is red (?).

  @bobsun2, welcome to the forum.

  This is a cable that should work for you.

  Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.