HP ENVY 7640: failed to update for windows 10

I had this error on update, I have windows 10

• Error of Hewlett-Packard - Company WSD multifunction printer, MFP, HP ENVY 7640 of material other series - Null Print - 0 x 80070103

• Update driver HP for Fax - series HP ENVY 7640 - error 0 x 80070490

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Hi, Hello!

Thanks for sharing this request in this forum.

Please, try the following steps and hope this helps!

  1. Go to settings-> devices-> devices
  2. Click the Device Manager link at the bottom of the screen.
  3. Open "printers".
  4. Then uninstall/remove the "unknown device" if present.
  5. Restart Windows 10 update.

Thank you and best regards,
meg0316

I work in HP, but I am personally.

Tags: HP Printers

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