HP Envy 7640: HP Envy 7640 Scanner does not work.

Similar Questions

• Scanner does not work with Vista Windows Equium A210-171on

  I have a Toshiba equium laptop (Vista)
  I am wanting to buy a scanner so I can scan documents to computer. (I have an all-in - one but the scanner does not work)

  Please indicate where to go?

  Thank you

  Hi Suzanne,.

  Sorry, I Don t understand why you want to buy a new scanner. First of all, it would be nice if you tell us what satellite you have. Other useful information would be exactly, what does NOT work on your satellite and your 'all-in-one '...

  Please provide more information on this subject and maybe you shouldn't buy a new scanner.

  THX

• Office jet 6500 a Plus: Office jet 6500 Scanner does not work on iMac

  I have a printer, scanner, fax Officejet 6500.  Before the update of my modem, printing and scanning wireless worked perfect.  After a new modem only the printer works.  Bought a USB cable to connect to iMac running OS - El Capitan.  Printer works fine but the scanner does not work.  I uninstalled HP applications, printer deleted from system preferences.  Restart the computer.  Reinstalled with the latest drivers and add printer in system preferences.  Printer works fine but still no scan.  During the call to the top of the scanner/printer in system preferences, I see two options, one for print and other to analyze.  Queue only appears.  Any suggestion would be appreciated.

  Hey @Tg2020,

  Welcome to the Forums of HP Support!

  I see that you are not able to scan from your Officejet 6500 a Plus e-All-In-One to your computer Mac OSX 10.11. I can help you with that.

  To resolve this issue:

  1. Unplug the USB cable from the printer.
  2. Click on your Apple icon, system preferences and printers and Scanners.
  3. Hold down the CTRL key and click on the image to your printer on the left side.
  4. Click on reset printing system.
  5. Click on the button "+" in the corner.
  6. Select your printer from the list.
  7. Click in the box next to and select your printer.
  8. Click on Add.

  At this point, you should be able to scan your printer wireless. If you are unable to do so, please let me know what happened following my directions and I should be able to help more.

  If it solves your problem, please let me know by clicking on accept Solution below my post. Also let me know if you have any other questions. If not, have a great day!

• DeskJet 2050 A scanner does not work

  I have windows 7 and have installed my all-in-one deskjet 2050A. My printer and copy works fine. My scanner does not work. HP scan does not work. Scan of Windows, irfanview will not work. I can see my scanner in the Device Manager. All the drivers are up to date. I have uninstalled and installed the HP software several times. The diagnosis of HP twain scanning utility, said component does not work correctly. I tried all suggestions please help...

  I don't know if your solution works.  My problem was that the drivers WIA, well installed, could not.  Once activated, everything works fine.

• Neat scanner does not work with El Capitan

  Neat scanner does not work with El Capitan

  You should check if there is a driver or firmware of the neat scanner that works with El Capitan.

• Scanner does not work on HP Officejet 6500 Wireless with MacBook Pro

  I have the all-in-one Officejet 6500 wireless and print fine but the scanner does not work even after the implementation of suggestions on the Web site.  I recently installed Mac OS x 10.6.8 but I had the same problem with the previous software.  Scan worked fine until the last few months.  I get the message that "HP Scan Pro quit unexpectedly" or "Sorry, an unknown error has occurred", but no additional information.  I have re-installed the software HP twice but to no avail.  What can I do?

  Try the scan using the Image Capture in your Applications folder.  Click your scanner on the left side, click "Show details" on the bottom.

• Scanner does not work for all users on the computer Windows 7

  Photosmart 7510 Scanner does not work.  My scanner has the habit of work.   Now it does not for one of the three users on my Windows 7 desktop.

  I spent over 3 hours on the phone with HP.   They had me restart the computer, Plug and unplug the printer, reinstall the software twice under different names. The software depending on what user id, it is installed under allows access to the scanner/printer to one or more users.  The scanner works with Windows Paint software for all three nicknames.

  HP response is that some user control prevents the scanner software, who used to work on all three nicknames on the computer, which now works on one or more of the users.  They couldn't tell me which user control need changing.

  The HP solution is to restore my system when I could scan for all users of three.   I don't want to do that.   Does anyone have a better solution?

  The real problem is HP error messages.   When I click on scan a document, there is no answer.  Nothing happened.

  Then I tried to scan using Windows Fax and Scan.   I got an error message which helped me locate the source of the error.   I was able to fix the problem without creating a new user account.  I had deleted bu error the file MY Document.   Restore this file fixes the problem.

• HP 8500 A909g scanner does not work

  Recently my HP 8500 A909g scanner does not work.  I did not change my system.  I use Windows 7.  When I click on scan in the HP Solution Center, I get the message that the HP imaging device is not found.  Several solutions are listed I tried each of them several times.  I even uninstalled my all-in-one, downloaded the new HP software and re-installed.  The extended error message is 8, [(1.0,-2147221502)].  I'm addicted to the HP 8500 A909g wireless. Printing works fine, it will be not just scan and I desperately need to scan several documents.  Any help is greatly appreciated.

  Hello

  Thank you for reporting the issue. There are several ways you can scan from the printer

  1. ensure that you have downloaded latest software HP and installed it.

  2 to PC, launch HP printer application (start-> program files - HP-> model-> printer model Hp series) or the center of solution and double click on the scan link to do the analysis

  OR
  3. a third of applications like paint program, click on file and choose Insert the image from a scanner.

  4. If it is connected to the network, then you can use your browser to scan, here is the video

  http://www.YouTube.com/watch?feature=player_embedded&v=HbWpgww5I-M

  If one of the above option does not work, then download the application print and scan of doctor and run it.

  Here's the site: http://ftp.hp.com/pub/softlib/software12/COL50849/mp-126353-1/HPPSdr.exe

  Good impression

• Scanner does not work in a series w/All

  scanner does not work with the Deskjet F4100 series.  My printer disappeared when I tried to print a PDF file.  I had to uninstall/reinstall, but now I don't have access to Solutions HP Digital Imaging Monitor has it always says "no device found" and closes.  I have Window Vista 32. I tried to find the ".exe" file, but the errors say file is not found. The printer works, but the scanner. It shows that I have scanner Xerox Work Center but the profile shows no resolution or file name.  The properties that the scanner does not work properly, but solutions HP cannot detect a device.  Help

  Hello

  I received an update from HP on sat urday and when I finished the update (took about 3 hours) the long w/reinsert the disc provided F4100 w / all in one, I could finally connect to the Solutions Center, and now I can scan. YEA! When I turned on my computer the update automatically came and the restore point during a previous installation attempt.  Thank you very much, it means the world to me.  I will also send this message to someone else who was helping me.

  Richards

• Canon mp530 printer/scanner does not work since the latest version of windows update

  from the windows of the last update my printer scanner does not work. He says I have no installed printer. even if its there in my device list. Ive spoke at length with Canon support and they are sure it's a matter of windows.

  any ideas?

  Hello

  After windows update did you check in Device Manager is there any yellow mark on any driver?

  Go to the device by right clicking on computer Manager and manage

  Right click on the yellow camera brand > properties > details > click on description of the device > select hardware ID

  Let windows to be opened and take note of the VEN ID and DEV ID

  Go to the browser and go to Pcidatabase and put the VEN ID and see who exactly the driver required

  Look for the driver at Google or bing or other for a good

• scanner does not work because no request for communications

  HP PSC 2410 Photosmart all-in-one.  MAC OS x 10.6.8 I just install this operating system upgraded and now my scanner does not work.  The printer works fine.  But when I try to scan, I get ' HP communications application does not. "  Click on restore. "Several times and nothing happens.  I can't find a call for papers anywhere on my computer.  Downloaded again software of hp, but this is not good.  Through the permissions of the drive and all other proposed on the hp website, but not luck.  Help!  Mary Hayes

  We will restore the system again:

  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• scx4100, SCANNER DOES NOT WORK in WINDOWS 7

  scanner does not work in windows 7, working in collaboration with wndows xp

  http://www.Samsung.com/us/support/owners/product/scx-4100

• I installed windows 7 and now my canoscan lide 50 scanner does not work.

  I installed windows 7 and now my canoscan lide 50 scanner does not work. Anyone know if it will be a windows 7 update driver to resolve this problem? If this is not the case, what scanner in the price of $80 will work on windows 7?

  http://social.answers.Microsoft.com/forums/en-us/w7hardware/thread/1afc4c13-551e-4372-8ecb-c16dfbfd442f/

  Here is the solution for the LiDE 50...

• HP envy m6 touchscreen does not work in windows 8.1

  Hello! Yesterday I updated windows 8.1 after updating my touchscreen was working while my graphics drivers were not installed and after I installed my INTEL HD GRAPHICS card in my laptop HP - ENVY TOUCHSMART M6 and transformed to I just turned on after 16 hours and try to use the touch screen, but it does not work in 'This PC' properties he showed "no pen or enter key is available for this view" is it Please help me how to repair the.

  Open the HP support assistant. Select the section drivers and updates. As long as the drivers are available and you have an internet connection that the HPSA should automatically find, download and install the drivers for you. The following images show how the updates have been installed to my current loan from the HP spectrum XTTouchSmart 13-3000 CTO ultrabook product.  It was quick and painless.

  

  

  

• Finger scanner does not work

  Hello.

  My scanner on my HP Envy 17 finger - laptop Whatever has worked since I got it, but this morning, something went wrong. Any finger I scan, he always tells me that the fingerprint was not found in the database. I tried to open the program that comes with the fingerscanner thing to reset the settings and try to put a finger in the database again, but it still does not work. It is said that my finger has been added correctly and that I can now use it to connect, but every time I try to connect it says always the same "the fingerprint is not found in the database" - something like that.

  What can I do?

  Kind regards

  Me

  Hi there @12344321broken.

  Thank you for joining the Forums HP's Support and welcome! It is a great place to ask questions, find solutions and get help from others in the community! I read your post on the Forums of HP Support. I wanted to join you and help! I understand that the scanner on your laptop computer finger printing does not work correctly. You mentioned you tried to solve the problems already adding new fingerprints, but that they still do not work.

  Have you tried to update the driver in Device Manager? If this isn't the case, please follow these steps:

  • Open the Device Manager
  • Search for biometric devices
  • Under biometric devices, look for the device (called Validity Sensor sensor AuthenTec)
  • Right-click on the fingerprint sensor
  • Click on set to update driver
  • Restart your computer.

  If this does not work, make sure that you delete the old footprints in SimplePass and sign new. Please go to:

  • Control Panel
  • Programs
  • HP SimplePass
  • Scroll down to register fingerprints
  • Click and enter your fingerprints.

  If this does not help, I would say uninstall fingerprint driver and reinstall the updated release of the pilot.

  • Open the Device Manager
  • Search for biometric devices
  • Under biometric devices, look for the device (called Validity Sensor sensor AuthenTec)
  • Right-click on the fingerprint sensor
  • Click on uninstall
  • Restart your computer.

  Have you tried to upgrade HP SimplePass?

  Have you tried to do Windows updates?

  You tired to clean the fingerprint reader?

  Have you tried to use the reader of fingerprints in Mode safe?

  Have you done something new lately? Downloaded new software?

  There is a document called Troubleshooting a fingerprint reader. There are a few troubleshooting steps that may help you including those above. If the steps above has not fixed the problem you are having with your fingerprint reader, please try to follow the steps outlined in the document in the order.

  Please let me know if I answered your question by clicking the "Thumbs up" if the troubleshooting in this post steps solves the problem for you please click on the button "Accept as Solution". This will allow to the others is that present the same problem a solution also.

  If you need assistance, I would be more than happy to continue to help you. If please re-post with the troubleshooting results and could you please include your model number (How can I find my model number or product number?).

  Have a great day!