HP Envy 7640: Wireless issues when connecting to a VPN

Similar Questions

• Want 7640: HP Envy 7640 Windows 10 touble connection

  I want to 7640 jet ink printer connected wireless to my network.

  I have no problem printing and connecting with my macbook air & iphone 6.

  My windows laptop 10 However struggling to connect to the printer, and when he finally when you click on 'print' the program (e.g. MS Word) hangs (not responding) and I have to close the program without printing

  I updated the drivers of latesst on the laptop and run printing & scanning HP doctor and all green ticks, including being able to run the test print page of my computer windows laptop.

  Please can someone help me understand why printing problems occur - so frustrating

  Hey @alexbunt,

  Welcome to the Forums of HP Support!

  I see that you have problems when printing from your computer on Windows 10 to your wireless connected e HP ENVY 7640 printer all-in-one. I would like to help you to solve this problem today!

  Let's try the following steps:

  Step 1: Remove the driver:

  1. click on the Start button

  

  2. type programs and features. If a search does not start automatically, you will need to type programs and features in the area of "Ask Me anything".

  3. click on programs and features to launch the window.

  4. in programs and features, will populate a list of the programs installed on your computer. Please scroll down and find your HP Envy. If you see your HP Envy in the list, click it and choose Uninstall.

  5 follow the prompts on the screen to complete the uninstallation. Once the uninstall is complete successfully please close programs and features.

  6. then, click on the menu start of new

  7. this time type devices

  8 click on devices and printers to launch the window.

  

  9. in devices and printers are looking for your HP Envy. If you see if if please right click above and choose 'Remove' or 'Remove'.

  10. Once your HP Envy is no longer showing in devices and printers please click on any device in the list of Printers once just to highlight. Click the print server properties on top

  

  11. click on the drivers tab

  12. search for your driver HP Envy . If the list, please click it and choose delete

  13. Select delete the driver only

  14. Select OK

  15. click apply and then OK in the print server properties window.

  16. close devices and printers. Please proceed to the next step.

  Step 2: Remove temporary files:

  1. click on the Start menu

  2. type run. Click on Run to launch the run dialogue box.

  

  3. tap folder in the run box, and then click OK

  

  4. when the Temp folder, open select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.

  5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.

  6. close the Temp folder when it is empty

  7. right-click the recycling bin on your desktop and select empty recycling bin. Please proceed to the next step.

  Step 3: Install the device:

  1. Please click here to download and install the package to the full functionality of the software and the driver for your printer
  2. Once the download is complete, follow the prompts on the screen to install your printer

  Once installation completed test print.

  If these steps solved your problem, please click "I accept as a Solution." You can also click the "Kudos, Thumbs Up" on the right to say "thanks!"

  I would like to know how it goes!

• HP ENVY 7640: HP Pavilion will connect is more HP ENVY 7640

  Our Pavilion laptop worked perfectly with our HP ENVY 7640 until a few days ago.  I tried troubleshooting, reload the drivers, nothing seems to work.  When to screen printing, he constantly says "connecting" but nothing happens.  Any suggestions?

  Download it here: HP Print and Scan Doctor

• HP ENVY 7640: wireless radio does not want 7640

  Buy this printer recently worked for about 20 minutes.  The printer says THE WIRELESS RADIO NOT FUNCTIONING.  Advice or should she be returned.

  Hi @HAYHEATH,

  Thank you for visiting the Forums from the HP Support! I see that you have found a "Wireless Radio does not" error message on your new HP Envy 7640.

  Contact our technical support HP 800-474-6836 because this can be a hardware problem. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!

• E3000 resets occasionally wired port when connecting to the VPN PPTP using Windows 7.

  I've had an E3000 for a few months now and a couple of times per week that the router loses wired Ethernet connectivity while PPTP VPN connects via Windows 7. The router does not actually resets itself... but darkens light of wired connection, the computer establishing VPN, and connectivity to the router is lost. Within 30 to 45 seconds, the port becomes active, once more, and to establish the VPN connection. I've not seen this on a wireless connection, but I do not often, which may be why. Similarly, I have not seen this on my Vista or XP wired computers using the Windows VPN client... but then again I can't use them often enough to meet the problem.

  I see this mostly on my Windows 7 (x 64) SP1, it also appeared pre - SP1, development equipped PC IP6 disabled on the PPTP VPN. And I don't see that on the establishment of a connection... once the connection has been made I can be operational for hours (5/6 or more a day) with no issue.

  While this issue causes me all real headaches like this doesn't happen on the connection... I thought someone should know.

  abandoned,

  Gave to your suggestion to try, but did nothing to eliminate the problem. The router was already on the version the most recent but re-flashed in any case. I ran 3 days on an old Windows XP machine connected to a different port on the router, I had 3 days to do work, and I've never had the drop on the VPN port. But this morning back on my Windows 7 machine... the port fell during my first attempt... I then had no problem, the rest of the day. Despite her disconnect and reconnect a PPTP VPN a few times more. Go figure.

  Let's consider this resolved... as I don't want to lose too much everyones time hassling with something that seems to be minor. Thanks for the help!

• Cannot send emails from gmail or yahoo when connected to the vpn

  I use a vpn to hide my IP address. When I am connected via my VPN I can't send emails from my gmail or yahoo accounts in thunderbird
  If I disconect vpn, they go through the fine

  Thanks for the suggestion, I've changed the security of connection for STARTTLS
  and they work

• Default gateway when connected to the VPN

  Thanks for reading!

  It is probably a dump so bear with me the question...

  I set up a VPN connection with a Cisco ASA 5505 giving over the internet, with customers behind him (on the same subnet), when environmental connected ot the VPN I can reach the router inside giving me and the other pass behind the router (each switch is connected to the router), but nothing else.

  My beets is that the router is to play with my connection, but nevermind that!, Setup is not complete when even... my question is more related to the bridge I'm missing when I'm outside, is connected to VPN on the ASA, pourrait this BUMBLE? I would not a Standard gateway in the command ipconfig settings in windows?

  That's who it looks like now:

  Anslutningsspecifika-DNS suffix. : VPNOFFICE

  IP-adress...: 10.10.10.1

  Natmask...: 255.255.255.0.

  Standard-gateway...:

  The internal network is:

  172.16.12.0 255.255.255.0

  Here is my config for the SAA, thank you very much!

  ! FlASH PA ROUTING FRAN VISSTE

  ! asa841 - k8.bin

  !

  DRAKENSBERG hostname

  domain default.domain.invalid

  activate the password XXXXXXX

  names of

  !

  interface Vlan1

  nameif inside

  security-level 100

  IP 172.16.12.4 255.255.255.0

  !

  interface Vlan10

  nameif outside

  security-level 0

  IP 97.XX. XX.20 255.255.255.248

  !

  interface Ethernet0/0

  switchport access vlan 10

  !

  interface Ethernet0/1

  !

  interface Ethernet0/2

  !

  interface Ethernet0/3

  !

  interface Ethernet0/4

  !

  interface Ethernet0/5

  !

  interface Ethernet0/6

  !

  interface Ethernet0/7

  !

  passive FTP mode

  clock timezone THATS 1

  clock to summer time CEDT recurring last Sun Mar 02:00 last Sun Oct 03:00

  DNS server-group DefaultDNS

  domain default.domain.invalid

  object-group Protocol TCPUDP

  object-protocol udp

  object-tcp protocol

  172.16.12.0 IP Access-list extended sheep 255.255.255.0 allow 10.10.10.0 255.255.255.0

  MSS_EXCEEDED_ACL list extended access permitted tcp a whole

  Note to access VPN-SPLIT-TUNNEL VPN TUNNEL from SPLIT list

  standard of TUNNEL VPN-SPLIT-access list permits 172.16.12.0 255.255.255.0

  !

  map-TCP MSS - map

  allow to exceed-mss

  !

  pager lines 24

  Enable logging

  timestamp of the record

  exploitation forest-size of the buffer to 8192

  notifications of recording console

  logging buffered stored notifications

  notifications of logging asdm

  Within 1500 MTU

  Outside 1500 MTU

  mask pool local 10.10.10.1 - 10.10.10.40 VPN IP 255.255.255.0

  ICMP unreachable rate-limit 1 burst-size 1

  ICMP allow any inside

  ICMP allow all outside

  ASDM image disk0: / asdm-625 - 53.bin

  don't allow no asdm history

  ARP timeout 14400

  Global 1 interface (outside)

  NAT (inside) 0 access-list sheep

  NAT (inside) 1 172.16.12.0 255.255.255.0

  Route outside 0.0.0.0 0.0.0.0 97.XX. XX.17 1

  Timeout xlate 03:00

  Timeout conn 01:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02

  Sunrpc timeout 0:10:00 h323 0:05:00 h225 mgcp from 01:00 0:05:00 mgcp-pat 0:05:00

  Sip timeout 0:30:00 sip_media 0:02:00 prompt Protocol sip-0: 03:00 sip - disconnect 0:02:00

  Timeout, uauth 0:05:00 absolute

  dynamic-access-policy-registration DfltAccessPolicy

  the ssh LOCAL console AAA authentication

  Enable http server

  http 172.16.12.0 255.255.255.0 inside

  No snmp server location

  No snmp Server contact

  Server enable SNMP traps snmp authentication linkup, linkdown cold start

  Crypto ipsec transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac

  Crypto ipsec transform-set ESP-DES-SHA esp - esp-sha-hmac

  Crypto ipsec transform-set ESP-DES-MD5 esp - esp-md5-hmac

  Crypto ipsec transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac

  Crypto ipsec transform-set ESP-3DES-MD5-esp-3des esp-md5-hmac

  Crypto ipsec transform-set ESP-AES-256-SHA 256 - aes - esp esp-sha-hmac

  Crypto ipsec transform-set ESP-AES-128-SHA aes - esp esp-sha-hmac

  Crypto ipsec transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac

  Crypto ipsec transform-set ESP-AES-128-MD5-esp - aes esp-md5-hmac

  Crypto ipsec transform-set esp-SHA-ESP-3DES-3des esp-sha-hmac

  crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 pfs Group1 set

  Crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 value transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA MD5-ESP-3DES ESP-DES-SHA ESP-DES-MD5

  outside_map card crypto 65535-isakmp dynamic ipsec SYSTEM_DEFAULT_CRYPTO_MAP

  outside_map interface card crypto outside

  crypto ISAKMP allow outside

  crypto ISAKMP policy 10

  preshared authentication

  3des encryption

  sha hash

  Group 2

  life 86400

  crypto ISAKMP policy 65535

  preshared authentication

  3des encryption

  sha hash

  Group 2

  life 86400

  Telnet timeout 5

  SSH 172.16.12.0 255.255.255.0 inside

  SSH timeout 5

  Console timeout 0

  !

  a basic threat threat detection

  Statistics-list of access threat detection

  internal VPNOFFICE group policy

  VPNOFFICE group policy attributes

  value of server DNS 215.122.145.18

  Protocol-tunnel-VPN IPSec

  Split-tunnel-policy tunnelspecified

  Split-tunnel-network-list value TUNNEL VPN-SPLIT

  value by default-field VPNOFFICE

  Split-dns value 215.122.145.18

  no method of MSIE-proxy-proxy

  username password admin privilege 15 XXXXXX

  username privilege XXXXX Daniel password 0

  username Daniel attributes

  VPN-group-policy VPNOFFICE

  type tunnel-group VPNOFFICE remote access

  attributes global-tunnel-group VPNOFFICE

  VPN address pool

  Group Policy - by default-VPNOFFICE

  IPSec-attributes tunnel-group VPNOFFICE

  pre-shared key XXXXXXXXXX

  !

  class-map MSS_EXCEEDED_MAP

  corresponds to the MSS_EXCEEDED_ACL access list

  class-map inspection_default

  match default-inspection-traffic

  !

  !

  type of policy-card inspect dns preset_dns_map

  parameters

  message-length maximum 512

  Policy-map global_policy

  class inspection_default

  inspect the preset_dns_map dns

  inspect the ftp

  inspect h323 h225

  inspect the h323 ras

  inspect the netbios

  inspect the rsh

  inspect the rtsp

  inspect the skinny

  inspect esmtp

  inspect sqlnet

  inspect sunrpc

  inspect the tftp

  inspect the sip

  inspect xdmcp

  inspect the icmp error

  inspect the pptp

  inspect the amp-ipsec

  inspect the icmp

  class MSS_EXCEEDED_MAP

  advanced connection options MSS-map

  !

  global service-policy global_policy

  privilege level 3 mode exec cmd command perfmon

  privilege level 3 mode exec cmd ping command

  mode privileged exec command cmd level 3

  logging of the privilege level 3 mode exec cmd commands

  privilege level 3 exec command failover mode cmd

  privilege level 3 mode exec command packet cmd - draw

  privilege show import at the level 5 exec mode command

  privilege level 5 see fashion exec running-config command

  order of privilege show level 3 exec mode reload

  privilege level 3 exec mode control fashion show

  privilege see the level 3 exec firewall command mode

  privilege see the level 3 exec mode command ASP.

  processor mode privileged exec command to see the level 3

  privilege command shell see the level 3 exec mode

  privilege show level 3 exec command clock mode

  privilege exec mode level 3 dns-hosts command show

  privilege see the level 3 exec command access-list mode

  logging of orders privilege see the level 3 exec mode

  privilege, level 3 see the exec command mode vlan

  privilege show level 3 exec command ip mode

  privilege, level 3 see fashion exec command ipv6

  privilege, level 3 see the exec command failover mode

  privilege, level 3 see fashion exec command asdm

  exec mode privilege see the level 3 command arp

  command routing privilege see the level 3 exec mode

  privilege, level 3 see fashion exec command ospf

  privilege, level 3 see the exec command in aaa-server mode

  AAA mode privileged exec command to see the level 3

  privilege, level 3 see fashion exec command eigrp

  privilege see the level 3 exec mode command crypto

  privilege, level 3 see fashion exec command vpn-sessiondb

  privilege level 3 exec mode command ssh show

  privilege, level 3 see fashion exec command dhcpd

  privilege, level 3 see the vpnclient command exec mode

  privilege, level 3 see fashion exec command vpn

  privilege level see the 3 blocks from exec mode command

  privilege, level 3 see fashion exec command wccp

  privilege, level 3 see the exec command in webvpn mode

  privilege control module see the level 3 exec mode

  privilege, level 3 see fashion exec command uauth

  privilege see the level 3 exec command compression mode

  level 3 for the show privilege mode configure the command interface

  level 3 for the show privilege mode set clock command

  level 3 for the show privilege mode configure the access-list command

  level 3 for the show privilege mode set up the registration of the order

  level 3 for the show privilege mode configure ip command

  level 3 for the show privilege mode configure command failover

  level 5 mode see the privilege set up command asdm

  level 3 for the show privilege mode configure arp command

  level 3 for the show privilege mode configure the command routing

  level 3 for the show privilege mode configure aaa-order server

  level mode 3 privilege see the command configure aaa

  level 3 for the show privilege mode configure command crypto

  level 3 for the show privilege mode configure ssh command

  level 3 for the show privilege mode configure command dhcpd

  level 5 mode see the privilege set privilege to command

  privilege level clear 3 mode exec command dns host

  logging of the privilege clear level 3 exec mode commands

  clear level 3 arp command mode privileged exec

  AAA-server of privilege clear level 3 exec mode command

  privilege clear level 3 exec mode command crypto

  level 3 for the privilege cmd mode configure command failover

  clear level 3 privilege mode set the logging of command

  privilege mode clear level 3 Configure arp command

  clear level 3 privilege mode configure command crypto

  clear level 3 privilege mode configure aaa-order server

  context of prompt hostname

  Cryptochecksum:aaa1f198bf3fbf223719e7920273dc2e

  : end

  Right if disbaled all traffic will pass tunnel and snack active local internet gateway is used specific traffic wil go to the tunnel.

• Wireless issues when it is docked

  I have a Dell E5540. I recently put in place to host after the dock for more than a year. The issue I'm having is that when the laptop is connected my wireless connection is going to almost nothing. Less than half a Meg.

  When I leave the dock wireless jumps to normal. Read about it, I found a 'solution '. If I open the lid of the computer laptop while its anchored my wireless is normal... close it... and his return to zilch.

  I think it's a setting somewhere, but so far, nothing works.

  Any ideas?

  Thank you

  Hi mcftlf,

  Thanks for posting.

  The antenna for the without wire is located in the lid, so when it is closed, it does not receive a good signal.  Opening the lid exposes the antenna to the area of signal more to pick up the wifi signal.  Best way to solve this problem is to use a wired connection, when it is docked, or open the cover.

• I can't see the list of available wireless even when connected to wireless internet connections.

  I can't see the list of available wireless connections. So I can't connect to new wireless connections as I have not logged in before. The icon in the taskbar that would show you the possible connections disappeared. Nothing shows under connections network under Favorites network even when I'm logged in. I can pick up internet connections from earlier I can't see that one that is connected to or control it. Help, please. Thank you.

  Hi CorneliusE,

  1. what service pack is installed on the computer?

  2. what exactly happens when you try to view wireless networks? You receive error message nay?

  3. do you have security software installed on the computer?

  4 did you do changes on the computer before the show?

  Follow the suggestions below for a possible solution:

  Method 1: You can follow the steps in the article and check if that helps you find the wireless network.

  Windows wireless and wired network connection problems

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  How to troubleshoot wireless network connections in Windows XP Service Pack 2

  http://support.Microsoft.com/kb/870702

  Note: Article applies to Windows XP SP 2, however, can also be tried with other versions of Windows XP as well.

  Method 2: If the method above is not enough, you can consult the following articles and check.

  How to configure TCP/IP to use DNS in Windows XP

  http://support.Microsoft.com/kb/305553

   

  To test TCP/IP connections by using the ping and the commands net view

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/sag_tcpip_pro_pingconnect.mspx?mfr=true

   

  Let us know if that helps.

• HP Elitebook and HP envy 7640: Wireless Printing

  My PC, printer and ipad are all connected to my WiFi network.  I can print wireless from my ipad, but not my PC. Just of goes in the qeue of the printer and does nothing until I connect the cable of the printer. ??

  Hello

  Please download and run the following tool, hope she can solve it for you:

  http://ftp.HP.com/pub/softlib/software13/COL50849/MP-145514-1/HPPSdr.exe

  If not, please press the icon of the antenna (on the screen) to see: network name ((deuxieme line) and your computer network name - are the same?

  Kind regards.

• HP ENVY 7640: Wireless radio does not work

  I just bought this printer and it didn t find the network. I printed a report that said now

  the wireless radio is not working, you need HP support.

  Something you can do about it or how I deliever back to where I bought it?

  Try to reset the printer back to the default settings and try again.  Print network config sheet and check to see if it says failure of wireless radio.  If so, take it back for a new.

• What is the secret shared key when connecting to a VPN, and where can I find/do.

  I'm hosting a VPN server on my windows computer. But when I try of is there to connect, I can't understand what the "secret shared key" what he wants is, and where I can find. I tried for this search in many places. Please tell me where I can find and where I can create. Thank you!

  The shared secret is a sort of password. It is defined by the VPN server, then this would be the place to start looking. Personally, I have no experience in running Windows Server VPN service, so I can't be more specific, but I hope that puts you in the right direction.

• Access PIX using SSH when connected remotely with VPN client

  Hello

  I think that this should be a fairly simple for someone to sort for me - I'm new to PIX configuration If Yes please excuse my stupidity!

  I changed the config on our PIX to allow only access via SSH (rather than via telnet as it was previously configured)

  Now, everything works fine when I'm in the office - I can connect to the PIX using SSH without any problem.

  However, if I work from home and connect to the office using my VPN client (IPSEC tunnel ends on the PIX firewall itself) I find that I can not connect to the PIX.

  I have configured the PIX to access ssh on the office LAN subnet and the client pool of IP addresses used for VPN connections by using the following commands:

  SSH 172.64.10.0 255.255.255.0 inside

  SSH 192.28.161.0 255.255.255.0 inside

  where the 1st line is reference to the office's LAN, which works very well, and the 2nd line denotes the IP address pool configured on the PIX for VPN access.

  Can someone tell me how to fix this? I have the feeling that its something pressing!

  Thank you

  Neil

  Try the command "management-access to the Interior.

• Impossible to reach Vlan system when connecting the Cisco VPN

  Hello

  I has several offices in my position, all my users external are connect to my website using Cisco Client VPN and access my 2 sites, all users are able to access my 2nd Desktop servers that are in the pool of 10.10.0.x, I have a vlan different in the same place with the 10.10.35.x series and users are not able to access this server pool , can someone help me on this I'm not much femilar with routing. I use ASA 5520 firewall.

  Pls help me on this.

  Hari

  I noticed that there is another road on ASA who has 10.10.1.199 nexthop. I did not notice this IP in the list of the interface on the switch. Therefore, another device between ASA and switch?

  All others inside the roads are routed through 10.10.10.36 which is the IP address of the switch, and this swit routes to correct the VLAN. But network 10.10.0.x and now 10.10.35.x are routed through 10.10.1.199.

  What is this IP address?

  Kind regards

  Jan

• Access to the external network when connected to the VPN

  I have a 5505 I successfully install an IPSEC connection to. It uses NT to Active Directory authentication to authenticate. After I log in, I can access everything on the remote network (internal). I can't access anything on the internet.

  Nothing behind the ASA can access internet, vpn clients that cannot come back on.

  Syslog messages show buiding vpn clients to the top and down the ICMP connections if they try to do a ping to the outside, but they are not answered.

  I know it's most likely a statement ACL or NAT that I am out of ideas?

  config attacched

  You have 2 options.

  Split tunneling, unencrypted access to internet.

  Public Internet on a stick, integrated internet traffic to ASA and back on.

  permit same-security-traffic intra-interface

  Global 1 interface (outside)

  NAT (outside) 1