HP ENVY 7640: wireless radio does not want 7640

Buy this printer recently worked for about 20 minutes.  The printer says THE WIRELESS RADIO NOT FUNCTIONING.  Advice or should she be returned.


Thank you for visiting the Forums from the HP Support! I see that you have found a "Wireless Radio does not" error message on your new HP Envy 7640.

Contact our technical support HP 800-474-6836 because this can be a hardware problem. If you do not live in the United States / Canada region, please click the link below to get help from your region number.


I hope this helps!

Tags: HP Printers

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    Hello Carol_in_FL,

    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

    I understand that your wireless network no longer works on your Photosmart C309a. In the report, it seems that the wireless radio is not working.

    I suggest you then call HP Technical Support to see other possibilities for you, as a replacement or a recovery.

    If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.


    Kind regards

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