HP Envy 7645 e-all-in-one-seri: screen scanning / Scan to computer / select a computer

The screen scanning / Scan to computer / select computer

"Select computer" shows a computer that no longer exists... How can I remove the computer? Before getting rid of the computer, the printer software has been uninstalled.

Hello there! Welcome to the forums @SandyLY 

I read on the way in which you no longer have a certain computer, however, the printer it still lists as a detection option of.

1. I'd say trying to power cycle the network devices first, which can remove this PC in the list of printers:
Turn off the printer and the computer and unplug the router for 1 minute (do not press the buttons on the router).
Plug the router back in and wait another minute, turn on the printer and the computer.

Check the printer to see if the PC you have more is always listed or not.

2. If the PC is still listed on the printer, check out this guide to set up the scan of the computer to the correct computer:

A "found no computer', 'Necessary connection' or 'unsuccessful analysis" Message appears for HP ENVY 5640, 5660, 7640 and Officejet 5740, 8040 e - all-in - One Printer Series

Good luck, I hope this helps

Tags: HP Printers

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