HP Envy 850-065SE: memory upgrade problem

HP computer: Envy 850-065SE (memory 4 locations)

Memory: G.SKILL RIPJAWS V F4-2133C15D-32GVR DDR4-2133 CL 15-15-15-36 v 1.2 2 * 16GB

I just bought 32 GB (2 * 16) G.SKILL RIPJAWS V F4-2133C15D-32GVR DDR4-2133 CL 15-15-15-36 v 1.2 memory to upgrade my HP desktop computer (model 850-065SE of envy). My office has a HP mother 2B3A and i7 - 5820 k and HaswellE chipset. The memory of the plant is of Samsung brand with configuration DDR4-2133.

When I replaced the memory of samsung (trademark) with G.SKILL ones, the computer cannot start with black screen. When I've switched back to factory memory, the computer is back to normal.

That means G.SKILL RIPJAWS V 16 GB memoryis is not compatible with this HP computer motherboard? or upgrade the BIOS can solve this problem? or do I return these memory and get 8 GB * 2 instead? Your comments are much appreciated.

This model is limited to only 4 GB and 8 GB modules in the slot.

B21 HP

CL15 - DIMMs, 4 GB, PC4-17000, 798033-001, DDR4 COMPLY_2.07

CL15 memory - DIMM, 8 GB, PC4-17000, 798034-001, DDR4 COMPLY_2.07

You can buy online modules of 8GB.  Look at the technical on this point.

https://www.CDW.com/shop/products/Kingston-DDR4-8-GB-DIMM-288-pin/3912220.aspx#Po

Tags: HP Desktops

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