HP Envy: a blue screen at startup, then the system shuts down its own

When I turn on my computer, a blue screen appears and remains.  The boot sequence does not turn on and the computer shuts off after a minute or two.

Hit the ESC key after that market puts me at the page 'option '.  'Advanced options', I tried "System Restore" and "Startup Repair" or solved the problem.  Failed to start in safe mode or change the boot settings because the sequence of starting (reboot) the system is broken.

A hard system reset did not work and pushing the F2 key does not bring to the top of the page of diag sys.

At this point, it seems that the only option on the left are trying to boot from a USB device or do a Reset from the PC (keep my files)?

Any suggestion would be appreciated.

Thank you


It looks like you can have a hard/failed drive. If PC Reset is an option try it. If this does not work I would like to replace the hard drive and booting with recovery media to install Windows.

Tags: Notebooks

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