HP ENVY Desktop - 750-167c: HP recovery media creation

I recently bought a HP Envy desktop computer and I tried to create a recovery media and I get a message saying that the partition does not exist. The machine is Factory reconditioned.

What are my options to move forward. I'm guessing that the mahcine should have this partition when it was "reconditioned."

Thank you.

#HPExpertDay

I suggest you call HP support that could take a command remotely on your computer to see what goes wrong, and then if necessary, they might send you a series of recovery Image factory (depending on the situation).

Tags: HP Desktops

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