HP Envy dv6 - 7323c 1 eager to download CyberLink Power 2 Go, but it is already installed

CyberLink Power 2 Go came pre-installed on my computer laptop dv6 - 7323 c 1 HP Envy.  While I was in CyberLink you Cam, I think I asked to download 2 GB Power, not realizing that it was already installed.  Now I get notifications in HP Support Assistant for download of Power 2 Go.  What should I do?

Thanks for any help provided.

ValMarie123 wrote:

Thanks erico.  Will do.  I also have problems with Norton that came pre-installed.  I'm doing the wrong thing trying to upgrade and activate new features on items pre installed?  Thanks for any help.

What type of problem are you having with Norton?  Mine did not come with it preinstalled, but HP has provided me with a licensed copy of Norton Internet Security 2012. I did have one problem with it on Windows 7, which was the system delivered oerating, nor on the OS of Windows 8 Pro that HP has graciously provided to level.

What is the operating system installed on your laptop?

I'm not having any chance to find reference material on the name of the product that you have posted. I found what might have been the problem. At the end it would have taken an l instead of a 1. Is that OK now? DV6 - 7323cl

If Windows 8 is an operating system installed, be sure and make up an image to refresh custom Windows 8. It will save you a lot of hassle.

Best regards
ERICO

Tags: Notebooks

Similar Questions

Maybe you are looking for

  • Bookmark Backup does not work.

    I recently had to uninstall and reinstall Firefox, because I could not get rid of text improve malware. Before that, I created a backup of all my favorites. However, once the resettlement of Firefox was over and I went to restore my bookmarks I disco

  • Files FLAC

    HELP I bought and downloaded a concert from the "repository"Wolfgangs". The downloaded files are FLAC. I tried to play and am unable to. The files are located in C:\Documents and Settings\Dean\My Documents\My Music\Concert Vault. I've never done this

  • wusb54g ver.4 2.4 ghz

    can someone tell me how I can download a driver on a cd to install on another computer. for some reason any is not grateful. I uninstalled the current driver and and I tried to reinstall without success. Driver not found. under windows vista.

  • CP3525n no Ethernet does work even with the new Council of the trainer.

    Hello. I have a HP CP3525n. There is no seeing or the answer whether when I connect to the ethernet port on the printer. The original formatter Board is CE859-60001. I ordered a new one at HP, CE859-60002, but I guess it should be entirely compatible

  • HP Officejet 5740: Time to reset HP Officejet 5740

    I just bought an Officejet 5740 today and it up and works ok.  My problem is the time displayed is incorrect. I know for certain I entered correctly during the installation process, as requested.  I looked everwhere and can't find a solution on how t