HP Envy dv6 with Qualcomm Atheros AR9485 wireless issues

Hello! I have a few questions on a computer I bought recently, HP ENVY Notebook PC, number of product B5Y66AV dv6 wireless. The internet speed is much slower that it should be and also randomly disconnects / reconnects, a problem that I didn't with my previous laptop. It is not a problem with my router; all my other wireless devices, including other computers, work very well. I tried to install the new driver updates, updated the BIOS, tweaking Power Options, all to nothing does not.

The first three days I've had this laptop here are no problem at all. The internet worked very well, and everything was fine. The issue only began to appear so.

My network card is AR9485 of Qualcomm Atheros 802.11b/g/n WiFi Adapter. I'm running on Windows 8.

Hi Kiydon,

Take a look at this document and try the troubleshooting steps to see if it helps to solve your connection problems.

Please let me know

Tags: Notebooks

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