HP Envy dv6 with Qualcomm Atheros AR9485 wireless issues
Hello! I have a few questions on a computer I bought recently, HP ENVY Notebook PC, number of product B5Y66AV dv6 wireless. The internet speed is much slower that it should be and also randomly disconnects / reconnects, a problem that I didn't with my previous laptop. It is not a problem with my router; all my other wireless devices, including other computers, work very well. I tried to install the new driver updates, updated the BIOS, tweaking Power Options, all to nothing does not.
The first three days I've had this laptop here are no problem at all. The internet worked very well, and everything was fine. The issue only began to appear so.
My network card is AR9485 of Qualcomm Atheros 802.11b/g/n WiFi Adapter. I'm running on Windows 8.
Hi Kiydon,
Take a look at this document and try the troubleshooting steps to see if it helps to solve your connection problems.
Please let me know
Tags: Notebooks
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Slow WiFi on Qualcomm Atheros AR9485 wireless adapter on HP Pavilion 500-120EA 8.1 Windows
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So I decided to see if the necessary driver updated. When you go to Device Manager to update, it showed that she needed no updates. Also checked on the hp site and it showed that I have the latest version of the driver. So I checked the Atheros website and I didn't have the latest version of the driver. So I intalled the latest driver at 10.0.0.263 10.0.0.270.
Yet once I tried the game to see if there is an improvement with Internet and again he showed my ping 1000 + Ms. has not changed at all. No improvement.
I did troubleshoot and it sort of something I do not know what but. No change.
I also changed the powersaver maximum for the wireless card. No change.
Several times I looked at task manager network, it shows send and receive to be at 16/08/32 Kbps or sometimes even zero Kbps. The table looks very small and its value on the chart was of 100 Kbps.
However, I don't see a difference during the videos to youtube or browsing the Internet. Here, the speed is very good. Even during the speedtest, speed showed a ping from 43ms. sending / receiving packets are indicated in 00' sKbps Mbps. The table is not stable it flucatuates strongly.
So I change my card a blekin N300 wireless and all the problems I've had are solved. The ping playing League of legends is 40-70 m send it / receive packets similar to the atheros AR9485 rae but I've seen go up to 88 Kbps at its highest level.
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What can I do else?
Just an update to someone else who has had this problem for the channel 11 wireless channel setting should do the trick.
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Hello
I want to know where I can get drivers for my HP Envy Qualcomm Atheros AR9485 for Windows 10
I looked at the following site:
https://www.Atheros.cz/Atheros-wireless-drivers.html
And he showed that the drivers are not available for Windows 10, I am trying to problems with wi - fi connectivity, otherwise I'll get a USB dongle wi - fi instead.
Thank you
Nelly
Nelly
for the Atheros
change the channel setting wireless channel 11 or 6 and check the warner box settings WLAN administration
for usb disable energy saving mode
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Greetings.
I bougth my laptop like a Windows 7 (ENVY 15 t-k000 CTO) and updated for Windows 10... He says have bluetooth, but I never really used it. Now, I try but can't find any option to turn it on. I looked in Device Manager and all I get is my
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What is my adapter comes with bluetooth?
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Thank you.
Hello:
The Qualcomm Atheros AR9485 is only a wireless card.
It doesn't have the bluetooth radio.
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Qualcomm Atheros AR9485 limited connection and cannot access network problems
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When I first my laptop HP 019WM-14N, everything was fine, but after that I have upgraded to windows 8.1 (from Windows 8) I started having problems to stay connected to the wifi. I get a "limited connection" that would be clear me off and auto-reconnect causing delays and a page "can't access the network. Pilot was: 03/05/13 3.0.1.55.
Then there was an update of the windows updated the driver to 25/11/2013 10.0.0.74 and that's when things are worst. Now he dump me off sometimes every two minutes and sometimes it will not be for an hour or more. It is very random, but when things go wrong, it does nothing and I have to connect it to our wired to work around.
Today, I deleted the driver I got from 10.0.0.74 11/2013 and rebooted to reinstsall the orignial driver (3.0.1.155 5/3/13), but things are even worse now. I deposited 3 times just typing this.
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Please uninstall all the drivers of the QCA9000 series and try this Driver Qualcomm Atheros Wireless LAN QCA9000 series.
If you have any other questions, feel free to ask.
Please click the 'Thumbs Up' white LAURELS to show your appreciation
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We have a HP laptop, experiencing repeated problems with the AR9485 of Qualcomm Atheros 802.11b/g/n WIFI adpter following updated Windows. Since we can not get online, we are unable to update the drivers. Provides basic troubleshooting "Wifi adapter is experienceing driver or hardware related problems. The device status shows "this device cannot start (Code 10) Operation Failed." Any suggestions?
Hello:
Download this driver... Do not run it immediately.
This package contains the driver installation package for LAN Qualcomm Atheros QCA9000 wireless controller series in models of laptop support and operating systems.
File name: sp70859.exe
Go to Device Manager and right click on the map the problem wireless. Select uninstall. Check driver uninstall, reboot and now the driver I posted and see if it works.
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Hi guys Finally I found the problem with the help of a technician
The problem was with power settings. When the laptop is plugged in, he took the full speed and slow battery mode. The solution is:
Goto settings-> system-> power and sleep-> additional power settings-> settings of plan (plan selected)
OR
Search for Goto-> type Control Panel-> hardware and sound-> Power Options->-> change the parameters of the plan (plan selected)
Then
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Check your speed now (if necessary reboot)
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Hello
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Yes, that seems to have solved the problem for my Aspire 5600U all-in-one desktop. The setting in Windows 8 is:
Control Panel > hardware and sound > Device Manager > network adapters.
Then choose Qualcomm Atheros AR5BWB222 Wireless Adapter and
Uncheck the box "Allow the computer to turn off this device to save power."
I tested this setting for the last few days and have not gone offline once.
It's a shame that a large number of unnecessary corrections are available, which do not solve the problem,
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If I had followed their instructions, I would have ended up paying to ship to Acer for repair.
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Didn't have to pay for shipping repair a computer that should work, out of the box. Very disappointed in support of Acer. I doubt I would buy my next computer, now that I know about the quality of their customer service and technical support.
This solution seems to work fine for a desktop computer, but not so well for a laptop. Both for the effective management of energy!
Thanks for the suggestion, finally something that worked!
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The Qualcomm Atheros AR5BWB222 Wireless Network Adapter adapter has driver - or hardware problems
It's for my laptop Acer Aspire V3 - 771G who has internet CONNECTION problems. I was able to connect fine until windows 8, now I can only connect using the hard line. I ran a bunch of updates, driver downloads and etc means for this model directly on the Acer website for the upgrade of windows 7 to 8 and I had no chance. However, this message appears when I try to fix the problems of network adapter "the Qualcomm Atheros AR5BWB222 Wireless Network adapter adapt knows driver - or hardware-related problems". Any help would be greatly appreciated.
I FIXED IT ALL! :) Simply drag or type at the top right of your screen to open the SEARCH option. Research of Control Panel. Click MANAGE the DEVICES. Now, you can either search for the driver who is broken or defective write his name uninstall, and then reinstall it from the web (recommended to go to page creator ex; atheros was mine so I have downloaded from them.) If you have no W/LAN driver then go to your website of the laptop manufacturers and find the necessary driver for your model :) I HOPE THIS HAS HELPED!
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When I checked the soft switch in the Pc, swith found to disable the position. Could someone help to solve?
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I found a way to fix my network, ive manually uninstalled the network cards, drivers and downloaded the following file "win78 - 10.0.0.75 - whql" of
http://www.Atheros.cz/Atheros-wireless-download.php?chipset=81&system=6
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Kind regards
Stamp of Pieter -
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Hey guys, super frustrated, any help would be appreciated.
Prerequisite: Having a laptop HP 2000 I bought in July. Have had 0 problems with it so far.
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has run smoothly all day, and then later that night, he did it again.
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Hello steellotus. I understand that you are having problems of wireless connectivity on your laptop. Before any troubleshooting is done, please try the troubleshooting in this document from HP for troubleshooting wireless connection capacity: http://support.hp.com/us-en/document/c03535285
Please reply when you have finished troubleshooting with detailed results. I will continue the research question in the meantime.
Mario
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Qualcomm Atheros AR9485 802 .11b: g:n WiFi adapter
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Laptops are as you order them or buy them as ready to ship models. They are not generally considered to be extensible to all. You can switch from desktop computers in general as much as the platform of the motherboard and BIOS allow.
Not as far as I know, HP makes no recommendataions on laptops and usb adapters.
Just do a search online with Googl, Bing or your search engine favoriteb for major brands such as ASUS, Linksys and Netgear. Check the reviews of the candidates you find and make sure they include drivers for the operating system that you have in your laptop. NewEgg.com is a good website to csome comparison shopping.
IF you want wifi nextgen features in the usb adapter and the chance to have a router nextgen with 802.11ac capacity of 2.4 ghz and 5 ghz, then looking for the one that many people recommend.
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Hello scriptripper,
Anti Virus programs are usually the first thing to look at when it comes down to not install software or things don't not communication between the computer and other network plug.
It's a piece of both sides. A risk on the one hand, it's great that it is made it is work and no risk of blocking, but fails when it comes down to it block do you your own work.
I have used AVG for years and it works very well and is free, after making the switch to MSE (Microsoft Security Essentials), about a year and a half before, have no feel the need to turn it back on.
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Hi Cath.
In most cases, it is a configuration in the BIOS of the laptop that will solve the wireless by card.
Then start the laptop enter in BIOS and look for an entry that configure the wireless to be all the time card.
Where necessary the manual or computer support site must have the necessary info.
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Hello hilldouga1,
I'm glad you found a resolution to your problem. If my last post did not solve your problem I would have recommended a factory reset. To restore your files I set out some steps for to follow you:
Step 1. Scan from the right edge of the screen
Step 2. Tap search (or if you use a mouse, point to the upper right of the screen, move the pointer of the mouse down, and then click Search)
Step 3. Enter restore your files in the search box
Step 4. Press or click on restore your files with the file history
Step 5. Enter the name of the file you're looking for in the search box or use the left and right arrows to navigate through the different versions of your files and foldersStep 6. Select what you want to restore to its original location
Step 7. Press or click the button restore
This should restore your backed up files files. Thanks again for the display on the HP Forums. Have a great day!
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