HP Envy laptop - 15-ae011na: HP Envy - keyboard and Trackpad not working after the mode 'sleep'.

Similar Questions

• Satellite U940: Keyboard backlight does not work after the mode 'sleep'

  I have to restart the computer when it comes out of sleep!
  One day old PC. Not happy!

  Any tips?

  FN - Z does nothing.

  Can you please tell us which model of laptop you have exactly?
  Are you using the original pre-installed OS that you got with it?

• keyboard and trackpad not working not not after changing the processor and motherboard

  After have changed the card motherboard and CPU for my dell latitude e6420, my keyboard and trackpad stopped working, there was no hard drive in the system, but external keyboard works and internal system in and trackpad worked perfectly before the changes. is this because the drivers have not been installed or what? or because it's a new motherboard? I can't access bios and it gives pxe - e61 media test failure of the cable

  later, I put a hard drive and still the keyboard and palmrest didn't always work. but again, I changed the jury and everything works fine!

• Keyboard and trackpad not working not

  Hello world

  so I bought my macbook pro in September 2015 and since then I have problems with the keyboard and trackpad doesn't work do not randomly. I brought the device to an Apple dealer and that they could not fix it, because at the point where the laptop was working fine. This morning I finally found something useful in the newspaper.

  First, while the keyboard and trackpad work not I received a lot of messages like this in the console:

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x402E, received 0x0000

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer NAK received unit

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x0000 0x0000, received

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer NAK received unit

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x0000 0x0000, received

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer NAK received unit

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x0000 0x0000, received

  Then it happened:

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0xD8A4, received 0x0000

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer NAK received unit

  10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x45B4, received 0x0000

  10/01/2016 11:09:21.000 kernel [0]: AppleHSSPIController::_enqueueSPICommandGated SPICommand has expired. 208, transactionType 64, frameNumber 0 interface

  10/01/2016 11:09:21.000 kernel [0]: error: internal Apple keyboard / Trackpad::_DoDescriptorRequestGated has no question of error request: 0xe00002ed

  10/01/2016 11:09:22.000 kernel [0]: [HIDDEN] [ATC] [error] AppleDeviceManagementHIDEventService::processCriticalError received Critical Error: 0x00000010

  10/01/2016 11:09:22.003 SystemUIServer [404]: [BluetoothHIDDeviceController] EventServiceConnectedCallback

  10/01/2016 11:09:22.003 blued [93]: [BluetoothHIDDeviceController] EventServiceConnectedCallback

  10/01/2016 11:09:22.004 SystemUIServer [404]: error: [AppleBluetoothHIDDeviceGen2] [_setEventService:] could not copy address BD_ADDR

  10/01/2016 11:09:22.004 blued [93]: [BluetoothHIDDeviceController] EventServiceConnectedCallback

  10/01/2016 11:09:22.000 kernel [0]: [HIDDEN] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: button (0x03)

  10/01/2016 11:09:22.000 kernel [0]: [HIDDEN] [MT] AppleMultitouchDevice::start entered

  10/01/2016 11:09:22.000 kernel [0]: [HIDDEN] [MT] AppleActuatorHIDEventDriver::start entered

  10/01/2016 11:09:22.000 kernel [0]: enter BuildActDeviceEntry

  10/01/2016 11:09:22.000 kernel [0]: AppleActuatorDevice::start entries

  10/01/2016 11:09:22.000 kernel [0]: out of BuildActDeviceEntry

  10/01/2016 11:09:22.000 kernel [0]: Apple keyboard internal / Trackpad::start successful start

  and now everything works fine.

  Now my question is: can I bring my camera to a repair because it is still under warranty, but I need my laptop everyday. What should I do? Buy a new one and then put it back? I can't believe that I have questions about a machine, I paid over 2 k euros.

  Do you think is a hardware problem or an osx bug? I'm under 10.11.2 btw.

  Thank you.

  Not OK, so no support in this forum... I called apple and they told me I should put the laptop to apple repair center I did, but they could not reproduce the error (which is random) so that they could not fix it... Now, what are my options here? Am I stuck with a defective machine I paid 2400 euro?

  If you choose apple to have a portable stable and a good customer support as I have, please, be aware of this...

• HP ENVY dv6 Notebook PC: press the / STOP the envy of hp dv6 7204se do not work after the update of windows 10

  the power button of my hp dv6 7204se envy key do not work after the update of windows 10

  any help on this please?

  .

• Satellite Pro A210 - keyboard and touchpad stop working after hibernation

  I installed Windows 7 (32 bit) on my Satellite Pro A210 and have a similar problem. When it starts OK but after hibernation the keyboard and touchpad stop working after 3 minutes. The only way to fix it is a re-boot of the force.

  Anyone have any ideas?

  Hello

  You have installed all the drivers for your laptop? I mean especially the chipset driver.
  Check this box!

  If you have yellow exclamation points in Device Manager, you must install all the missing drivers.

  Last but not least don't forget to install all Windows 7 updates available that you can get thorugh Windows Update.

  Sorry, but that's all I can say at the moment

• Keyboard and mouse not working not

  Keyboard and mouse not working not
  I tried to use the method of matching and again, it won't work. What should I do? Devastated and frustrated

  The same problem. Qosmio all in one PC. Also tried the instructions for pairing and the light indicates successful pairing but mouse and keyboard still does not. Can someone help please...

• keyboard & mouse freeze after the mode 'sleep', using Windows Vista 64 home premium

  keyboard & mouse freeze after the mode "sleep", using Windows Vista 64 home premium.  I received once posted this question, an answer of "fix" to a thread that has worked.  Unfortunately, I deleted the thread. I swapped the USB connectors for mouse and keyboard, but that didn't change anything.  Could someone please re - send the wire?  I promise you that I'm deleting it this time.

  Thank you very much

  E-mail address is removed from the privacy *.

  Hi RICH0214,

  Follow these methods.

  Method 1: Follow the steps in the article.

  Device Manager does not display devices that are not connected to the Windows XP-based computer

  http://support.Microsoft.com/kb/315539 (applies to Windows Vista)

  Method 2: Scan the file system (CFS) auditor to repair corrupted files.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Method 3: Create a new user account.

  Create a user account

  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

  If the problem is resolved in a new user account, and then follow the article on how to fix a corrupted user account.

  Difficulty of a corrupted user profile

  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

• HP ENVY 15-k203tx: brightness keys does not work after the upgrade to windows 10

  Hello.

  I am using HP ENVY 15-k203tx and I have NVIDIA GeForce GTX 850 M
  I recently upgraded the operating system of windows 8.1 to windows 10
  Brightness shortcut keys do not work
  
  All the drivers are up to date.
  
  PnP monitor is also activated. What should I do?

  

  Hello

  You laptop has Intel/Nvidia switchable graphics and search RTA the screenshot, it does not resemble the driver Intel is installed.

  Try the following.

  Download driver Intel HD Graphics on the following link and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72810.exe

  Once complete, download and reinstall the Chipset driver from the link below.

  http://ftp.HP.com/pub/SoftPaq/sp72001-72500/sp72043.exe

  When it's over, don't reboot not the laptop that you are prompted, rather open your download folder, right-click on the Intel HD Graphics package and select "Run as Administrator" to launch the installation.

  Once this done, reboot the laptop and let Windows load completely for a few minutes before checking.

  Kind regards

  DP - K

• Satellite A350 - keyboard only works after toggle mode 'sleep'

  A few days ago, I installed the update of the BIOS 2.40 an i also disassembled the laptop because of severe heating problems.

  After all put together, on the windows login screen, I noticed that the keyboard doesn't work anymore.

  Only the CapsLock key would light up, and after starting the laptop all the function keys me me in the F8 boot menu.

  Now, whenever the computer starts, I can't use the en menu F2 and F12 BIOS BOOT options.

  And after this to start windows, the keyboard stops working.

  What standby mode allowing / disableing the keyboard is working again.

  When connect an external keyboard to enter the BIOS, press the buttong F2 gives me a white screen, and nothing happens, I have to restart.

  I took care of the problem of dust before once, and it gave me no problem at all, so now I think it's the update of the bios that gives me problems, since I can't even boot into the BIOS menu.

  I want to try and get off at 2.30, I have the file, but I can't Flash the bios with an old version.

  I hope that there is someone who can help out me? Maybe I need to look in a different direction with this problem.

  Hello

  The BIOS has nothing to do with your problem.
  If the BIOS would not be allowed, your laptop wouldn't turn on in your case the keyboard does not work after you remove the device.
  Now there are two options: either you do not connect the keyboard to the motherboard correctly or you damaged something plugging an external USB keyboard to see if the keyboard controller is OK. If external keyboard works, you must replace the internal keyboard part.

• keyboard and touchpad not working not

  Hello

  I hava a HP pavilion touchsmart sleekbook 14-b133tx laptop running windows 8 and is still under warranty because of a defective touchscreen. A few days ago my touchpad does not work correctly. When I tap the touchpad, it's a richt click and when I move my finger to resize my icons.  I look at device manager it says that the device is functioning properly. The touchpad works normally after starting but stops after a few minutes with the keyboard (I use the touch screen as I type this). When I go into the settings of the mouse there is an error "Unable to connect to the synaptics pointing device driver" it prompted me to uninstall so I did it, but the driver will not uninstall. I tried uninstalling the Device Manager, and then restarted my pc then reinstalled again, but the problem is still present. Now the touchpad is not at all clear and the keyboard stops a few minutes to hours after that connecting windows ang attaches when I restart my pc but stops working again after some time. In the Device Manager it is now an error in the touchpad "this device is not present, is not working properly or is not all its drivers installed." (Code 24) ». I've done a hard reset, the sfc/scannow, a system restore and I've used the system recovery to return to factory settings but the touchpad still does not work (again, code error 24) and the keyboard has still not responding after a few minutes.

  I think that there is a problem of material and planning to bring it to where I bought it to control unless there is someone who knows how to fix this problem...

  Help, please... Thank you

  Hey @NoGameNoLife ,

  Welcome to the HP Forums!

  I took a quick glance through your previous thread and it's not really a hardware problem.

  Reinstalling Windows pretty much confirms this, but you can also test the keyboard in the BIOS or the mouse in the UEFI tools (press F2 at startup).

  I suggest you contact HP phone support to implement the service. Many points of sale will send the laptop HP to be repaired and not their in-store service. Only, this prolongs the process for you and will be probably faster if you contact HP directly.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click on the following link to get help from your region number: phone help around the world.

  Thank you!

• Keyboard does not work after the service pack update

  Original title: keyboard problems

  I installed an update of the service Park on my laptop and now it's like my fn key is stuck. the correct key type if I hold down the fn key.

  Hello

  Method 1:

  Follow the steps in troubleshooting section and check if that helps.

  Some function keys or keyboard shortcuts do not work correctly on a computer that is running Windows 7

  http://support.Microsoft.com/kb/975741

  Method 2:

  Try to download and install the latest keyboard software drivers from the manufacturer's Web site and see if the problem is resolved.

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

• Keyboard does not work after the release of the standby mode? Try this!

  I saw the following to resolve the issue where the keyboard doesn't seem to work after being out of the mode sleep on some computers laptops here recently. If you encounter a similar problem, try the following steps:

  -> Panel-> audio & -> Power Options change Plan (of the current selected plan) settings-> change advanced power settings-> parameter of selective suspension of USB-> Disable (both)

  -> Panel-> audio & -> Power Options change Plan (of the current selected plan) settings-> change advanced power settings-> PCI - Express-> Link State Power Management-> Disable (both)

  After completing these steps, restart your computer. Everything should work now!

  I hope this helps!

• My keyboard in Adobe Illustrator shortcuts do not work after the new update

  Hello

  I like many others have done the new update of software for the Mac - OS X Yosemite. And theres been a few bugs I've experienced. With my internet slow Adobe Creative programs moved upward.

  Primarily Adobe Illustrator CS5.5 - first was police preview play but have fixed that with reduced transparency option. But now, and the most annoying is control keyboard keys do not work.

  Main ones I noticed so far are: remove, shift + control something, i.e. shortcuts toolbar selection tool (V) etc.

  Its incredibly annoying and is actually interfering with my ability to work especially that of simple deletion. I have seen many similar questions but to other programs and the other versions of the suite. Please if someone have a solution or please Adobe gives us the key to solve this problem because this is a major drawback and stops at productivity.

  Thank you very much

  Phoebe K

  Hello

  I seem to fix, but for how long I'm not sure.

  I closed all open applications, leaving Adobe Illustrator, restarted my laptop and checked the box to open the windows after restart.
  Reboot and all the rest with closed seemed to help. Fingers crossed its long term and as a simple resolution such as.

• my wireless keyboard does not work after the upgrade to El Capitan

  I have a wireless trackpad, keyboard, and mouse connected to the iMac of 2013. Everything works fine until I upgraded to El Capitan a few weeks ago. Whenever I wake the system from standby mode, I am unable my password key using the keyboard. The keyboard no longer respond or begin typing the characters on his own.

  So I did a little research on the Internet and discovered by turning off the wireless trackpad will solve the problem. So I tried and yes it works. But it also means that I have to turn off my trackpad whenever I need to connect using my keyboard, which is not the best solution. And my keyboard and trackpad have always been placed side by side, works perfectly well until this upgrade of the OS.

  Does anyone have a solution to this?

  Thank you

  Have you tried to remove the keyboard and the trackpad of Bluetooth devices in the bar of Manu. Then allowing them to be discovered again.

  (You may need to hold down option when you select Bluetooth)