HP envy laptop laptop 15-ah150na: loses the connection to the wireless network device I had not only portable for 2 days

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• laptop can't detect the wireless network

  I have a laptop Windows 8 now 8.1 pavilion g6 which was not able to detect wireless networks.

  When I try to solve the problems to find a problem it says that there is no problem.

  Icon in the lower right shows a monitor with a white cross in a red circle background and has what looks like a cable with a circular head up.

  What I am currently using is the ethernet cable to the laptop that is connected to the router which works normally.

  Any help will be appreciated, because I need this problem sorted as soon as possible.

  Thanks for the reply. While at the time, I have checked devices and other suggestions I've found by using search engines, it seems that he has not solved the problem.

  However, I am happy to say that it is now back after I did a system restore which did not take long to complete.

  The main problem was he doesn't detect any type of wireless signals and could not get on the internet via an ethernet cable.

  I think I can avoid windows 8.1 where there my laptop slowed down considerably since its installation, which can be made wireless connectivity. A problem I have never using 8.

  Thanks again for the advice.

• HP Officejet 4620: Office Windows 10 connects to the wireless network printer but do not print

  I have a HP Officejet 4620 all-in-one that I try to use with my desktop computer. The printer has been added to my home network, and I added the printer to my computer via the tab "Devices" Control Panel settings, but when I try to print, nothing happens. The printer icon appears in the bottom right of the task bar that says the printer has "0 documents pending. Strangely, another computer in the office at home, also running Windows 10, can connect and no problem printing to the printer. I tried to install/reinstall the drivers, reset my computer, reconnect with and without a cord USB, and none of this helps. Any ideas on how to solve the problem? My computer was running on Windows 7 until this month when I updated for Windows 10, so I don't know if it's part of the problem or not.

  Hi @leopleuridon,

  Welcome to the Forums of HP Support!

  I see that you are unable to print to your printer HP Officejet 4620. I'd be happy to help you with this. Looks like the driver is damaged.

  The software and the driver could have gotten corrupt, so we will need to remove it and reinstall.

  First of all. Please follow the steps in this guide:

  • HP printers - printer problems after upgrade to Windows 10
  • Run Windows updates, keep your computer current with updates for Windows.

  If the problem persists, follow these steps to see if you can solve the problem.
  Let's start by cleaning up your computer.

  • Cleaning disc in Windows 10.
  • Perform the clean boot in Windows 10 / 8 / 7.
  • Use the System File Checker tool to repair the missing or damaged system files. It's always a good idea to back up your data before proceeding.
  • File system check (SFC) analysis and repair system files & DISM to fix things that are not SFC.

  To properly remove the printer and drivers, follow the steps in this Post by my colleague @X-23.

  • I hope this helps. Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• Re: Satellite L670 loses the wireless connection

  Hello

  I have a Satellite L670 - 1 H 1, a new laptop that runs Windows 7, with all the drivers and software uptodate, including the wireless card.

  I have a BT Home Hub 3 with an Edimax EW 7416APN v2 300 m range extender to help boost the signal in the kitchen area.

  The laptop works fine when I stay in the room where the reception centre. If I move in the kitchen the laptop will usually lose the wireless connection after a few minutes and I cannot get it back unless I turn the LAPTOP works and return to the Home Hub.

  I see no obvious reason to this problem. Two other laptop computers used in the home, more a smartphone stay connected with full signal in every corner of the House, at any time.

  I have to use the range extender, but is it possible that the laptop Toshiba just don't hear well with it?

  Any advice would be welcome.

  Thank you
  Canton

  Hello Canton

  As you know quality of connection WLAN depends on different factors is not easy to say why you have this problem, WLAN. I use Toshiba laptops for a long time now and I didn't notice in the past some serious question of WLAN.
  For example I'm 4 router with standard g and have very good signal even in the cellar too or out in the back yard.

  If possible, try to test the WLAN connection elsewhere. Maybe your friends have WLAN routers so you can test it.

  You have a new router or old?
  What WLAN standard do you use (b/g/n)?

• Laptop won't connect to a wireless network

  Hello. My Dell laptop has stopped to connect to a wireless network. He had been the connection very well for months until about a week ago. Then he would only reconnect when I restarted my laptop. Now it doesn't connect at all. I'm in Windows 8. I tried to solve the problems, but nothing worked, I also tried to remove the network from the list and reconnect, but without success. Any help would be great.

  Windows 8 did a diagnostic self test... and it automatically fixed my problems with the connection via WiFi.   He is now on the connection manually.  Apparently, he has been on the connection automatically.  I have di0sconnected my Ethernet connection, before you run the test.  Then it is automatically set to manual connection.

• Satellite A100-529: How can I enable the wireless network adapter

  Hi all!

  I'm new here, but I want to know how can I activate the wireless network device. On my Toshiba Satellite A100-529 keyboard is a Fn key that must be pressed with the F8 key to turn on the wireless network device. I did, but it does not work.

  What can I do to turn on my wireless device?
  Thank you!

  You are right. The FN + F8 key combination should be used to switch to the WLan card.

  But look, man. Have you checked if your laptop supports wireless network card?
  I think it does not support the minPCI wireless network card and the card does not exist!

  That's why the WLan card cannot be activated :) you know ;)

• HP 7520: HP 7520 will not connect to the wireless network

  There is some additional information to

  http://forums.Xfinity.com/T5/home-networking-router-WiFi/HP-7520-will-not-connect-to-wireless-networ...

  on this issue.

  Have several APs for a single wireless network allows the printer foolish law.  (Not a Repeater, a second AP connected to the local network with the same configuration of network for security, etc.).

  I solved this problem.  In accordance with the discussion on the link, the problem is that the printer cannot connect to a wireless network if there is greater than 1 for a wireless network (SSID) name wireless access point.

  This thread has had several useful suggestions, but what finally solved the problem, it's the second point has access to a mode where I can create a 'virtual' access point and, above all, a SSID associated.

  Note that not all access points or routers support virtual APs, but this function seems to be more common over time.  Older models is not able to do that.  However, a new access point is sometimes cheaper than a new printer.

  If you do not understand the jargon in the procedure below, I recommend that you find someone who does, then they can do it for you.

  Solution:

  1. On one of the wireless access on the network, create an a new virtual AP with a slightly different name SSID (for example < name of the network - > _1), on the same VLAN (usually VLAN 1).  You may need to put the AP in "multiple AP mode" or something similar, and then restart the AP.  All other settings (DHCP, security, mixed mode b/g/n, etc.) must be the same for the new SSID.
  2. Run the printer Wireless Setup and connect it to this new SSID
  3. Confirm that the printer can be seen by other devices on the network

  Tips:

  • Check the security is the same as the original SSID, Alternatively you can create a vector of insecurity in your network.  Do not WEP-128 when the other SSID uses WPA2 AES, for example.
  • The AP I had had several resets to make it work because of the mode and parameter changes.
  • If you connect the SSID but cannot connect to or be seen by anything on your network, check the new SSID/AP is in the same VLAN as the original.
  • Because the printer is not roaming, and the speed is not a problem for me, I used the access point that could support this solution, which is deeper and slower than my primary AP.  I have not noticed any problems.

  The printer has been reliable on the wireless now on the new SSID, 48 hours.

  I have not upgraded any software on a client of the printer (PC, Mac, phones).

  I think that it is a positive confirmation that the problem is with the implementation of the printer of the stack of network and not with the driver or client software on remote devices.  The 802.11 protocols provide for a network name (SSID) wireless with several access points using different MAC addresses.  I suggest this HP look into this as a potential bug with their network printer for the 7520 protocols stack.

• OfficeJet 6700 cannot find the printer on the wireless network

  Printer is connected to my wireless network.

  Print diagnostic shows PASS for everything and I have ip (DHCP 192.168.2.19)

  The printer is able to connect to the internet to download updates and pull content for apps (colouring etc...)

  I disabled my firewall of windows to resolve the problems, but the HP software was listed as exceptions anyway.

  Using the printer on my computer connection wizard I entered both the IP address and the host name but it is "impossible to find the printer.

  My router is a netgear WNDR3700.

  The ssid that I am connected is good.  I have a network of both comments, but it does not broadcast its ssid and I am not connected to it.

  I am getting very frustrated.  I'm tech-saavy and it should be much easier than this.

  I wonder if anyone else encountered this problem and can anyone offer suggestions?

  Thanks in advance...

  Hi mbelsey,

  By following the steps below resets the defaults on the printer. Reconnect the printer to the wireless network using the address assigned to the router DHCP. Once you have connected it to try to access the EWS and Ping the printer. Let me know what you find?

  First step: restore the default settings of network on your product

   

• HP Photosmart B109: cannot connect the printer to the wireless network

  I have some setting wrong my printer for wireless printing. It has worked well in the past, but with my new macbook air - this isn't.

  I can't access the function where to add the printer to the wireless network (my router does not support WPS so his password WPA).

  I remember setting this up on a PC - easy with the driver provided by HP, but on the Mac, the configuration tool does not appear to be a function where I add the printer to the wireless network - and HP did not provide a driver, because it is supposed to work with the mac built-in software.

  The manual says only: "follow the instructions on the screen", but the printer does not have instructions on how to connect - on-screen tests, only that it is connected...

  Anyone who knows how to add the printer to a wireless network?

  Hello @Joahkim!

  Welcome to the HP community!

  I understand that you have a problem to set up all-in-one printer wireless HP Photosmart (B109n) with your new MacBook Air OS x 10.10. I want to help you with this.

  Have you changed your router or your password since the MacBook Air? If this is not the case, your printer can still be connected to the network and the trickiest part of that place will be done for us already.

  We will print a Network Configuration report to see if it is connected:

  • On the Control Panel, press the button next to Scan. The Scan/Wireless menu.

• Problems connecting to the internet using the wireless network connection

  I can't connect to the internet using my wireless network connection. I had made the diagnosis and he stated that "the DHCP is not enabled for the wireless network connection. I had checked the DHCP, but it has been activated!... Someone would give any suggestion for me to solve the problem?

  Open the run command box by pressing Windows key + R, type services.msc and press enter . Search The Client DHCP and check if it is enabled or disabled. If disabled then turn it on and see if the problem still persists or not.

  Open the run command box by pressing Windows key + R, type cmd , and press enter . At the command prompt, type ipconfig/all and press ENTER. Now, check the IP address, default gateway, DNS etc. If you find all the information is correct, but you cannot yet access the Internet so if you connect the wireless network is secure or not. To determine the glance to the wireless network icon in the taskbar, then click on it. It will show you the available wireless networks. If there is a "yellow shield" present on the network icon, the network is not guaranteed, if there is no "yellow shield" does while the network is secure. In a secure network, you might have a "network security key. In this case try to disable the 'Network security key' option for this network. To do this:

  Open Control Panel , click network and Internet , click network and sharing Center , click manage wireless networks on the left.

  In the list select the wireless network and do a right click, select Properties, Security disable tab all options that is, in security type do not select no authentication (Open) and to the type of encryption , select none . You can also activate the automatic connection and SSID settings to further enhance connectivity, on the connection tab, click to select the "connect automatically if this network is in range " and "check boxesto connect even if the network is broadcasting his name (SSID) .

  For more information click here and see how you can determine whether a network is secure or not.

  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-know-if-a-wireless-network-is-secure

  If the problem still persists, then check your firewall settings and make sure that the firewall is not blocking your Internet connection. Some software Antivirus has a built-in firewall and they block by default all unknown connection to the tightening of security.

  Try to restore Windows Firewall default settings. Open Control Panel click on network and Internet , click system and security , click Windows Firewall , click default settings .

  Hope this will help. Thank you.

  Arup Ratan Paul

• I have toshiba laptop and I have the product key and I do not know what windows is I can find it with the product key

  I have toshiba laptop and I have the product key and I do not know what windows is I can find it with the product key or any body help, I can't use it

  You must order a set of recovery disc for the computer from the manufacturer - this will install the appropriate drivers for your system automatically, as well as packaged applications.

  If you have not formatted the disk (or replaced) existing partition recovery may still be present - see your manual for details.

  It is possible to download Vista - see here for more details - http://www.heidoc.net/joomla/technology-science/microsoft/57-windows-vista-direct-download-links -, but note that it is not a simple process!

• How to get two laptops to access the wireless network.

  My chip wireless on a Dell Inspiron 1520 laptop (intel pro wireless 3954bg) can find the wireless network if I use Intel Pro software, but Windows cannot find the wireless network. My real growth problem trying to connect a second computer; an IBM T42 think Pad computer to the wireless network, but I get a message that the network is secure, and the second computer keeps trying to acquire an address, but will not acquire an address. He just continues to try to acquire again and again, he can never acquire it. This second computer using Windows to configure the Wi - Fi connection and was working fine until I tried to connect the Dell laptop upward. Then, the IBM laptop cannot acquire an address. I go around and try to understand it. Someone at - it information to solve this problem? Both computers are runing Windows XP Pro SP3. My wireless router is a Belkin54g (F5D7230-4V8000)

  Thanks for any help,

  Btk (billy the kid)

  You can control a with either wireless network adapter software integrated in Windows XP (or WZC Wireless Zero Configuration) or with software provided by the manufacturer of the card (for example, Intel PROSet/Wireless), but not both at the same time.

  Most, but not all, software configuration wireless no Windows is smart enough to disable WZC automatically.

  There are a few sites that offer "safety tips" for wireless networks which includes 'hide' your wireless network by disabling the SSID broadcast.  This is not a good idea and does not, in fact, your wireless security.  See http://blogs.technet.com/b/steriley/archive/2007/10/16/myth-vs-reality-wireless-ssids.aspx if you have disabled broadcast SSID of your router, automatic configuration won't be able to find it.

  I get a message that the network is secure, and the second computer guard trying to acquire an address, but will not acquire an address

  If you have enabled encryption wireless router (a very good idea), you will need to enter the correct password in order to connect a find an IP address. What type of wireless encryption configured on the router?

  This second computer using Windows to configure the Wi - Fi connection and was working fine until I tried to connect the Dell laptop upward. Then the IBM laptop cannot acquire an address.

  You have changed something else.  The idea of a wireless network is to allow multiple computers to connect; connection to a computer shouldn't affect how another computer connects.

  The easiest way is to configure your router to connect a computer using an Ethernet cable (if you connect wireless, you will be disconnected when you make a change to the configuration of the router wireless).  For the Belkin router User Guide is here--> http://cache-www.belkin.com/support/dl/p74559-f_f5d7230-4v8xxx_manual.pdf

  Open a web browser (Internet Explorer, Firefox, etc.) and type 192.168.2.1 in the address box.  You should get to the home page of the router. Click on the "Login" link at the top.  The default password for the router is blank (no password) unless you changed it.

  Click on the link "Channel and SSID" under the heading "wireless" on the left side of the page.

  • Make sure that there is to check the "Broadcast SSID"
  • "Wireless mode" should be "g only" or "fashion g and b" (the latter is necessary only if you have a very old b wireless adapter in one of your computers)
  • I suggest you let off QoS (but click on "more info" or see what says the User Guide)
  • The wireless channel should be 1, 6 or 11.  If you have no difficulties, let him you will find
  • "Protected mode" should be off (but click on "more info" or see what says the User Guide)
  • If you make changes, click on "Apply Changes".

  Click on the 'Security' line under the heading "wireless".  You should be able to see both what type (if any) encryption is configured (64-bit WEP, 128-bit WEP, WPA, or WPA2) and the password (if any).  Unless your computer maps are old, you should use WPA2.  If the adapter in one or more of your computers is too old to be capable of WPA2, use WPA.  Regardless of the bit, WEP length, is easily broken.

• When I try to start my laptop, it goes to the Acer logo screen and will not boot Windows 8.

  Acer E5-471

  When I try to start my laptop, it goes to the Acer logo screen and will not boot Windows 8. Only a black screen and mouse pointer appear. How can I solve this problem?

  Hello

  1 power off the device
  2. power on and immediately keep taping Alt + F10, unit will start to recovery, choose Exit & continue to windows. Post back if I helped

• I have a toshiba laptop purchased recently. After the scheduled updates it does not recognize the wireless network. I have to do a system restore. is there a solution for this problem?

  I have a toshiba laptop purchased recently.  After the scheduled updates it does not recognize the wireless network. I have to do a system restore.  is there a solution for this problem?

  Hello

  Make sure you have the latest network adapter drivers fron toshiba

  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

  and if windows update is at the origin of the problem change how to get updates to uncover the problem update

  When you have found the issue, a right click on it then invited uac then hide

  read the information on the link below

  http://www.bleepingcomputer.com/tutorials/tutorial140.html

  Download updates but let me choose whether to install them - if you select this option, Windows will download the updates on your computer, but not install them automatically. If you want to install updates, then you must install them manually. You should only select this option if you have a reason to not install updates automatically. Only advanced users should use this option.

  Check for updates but let me choose whether to download and install them - if you select this option, you'll be alerted when there are new updates available for download and install. You can then choose to download and install the updates that you want. This option should really be reserved for people who know exactly which updates they need, or those who have little access to the Internet.

• Flea market Vista laptop connects to the wireless network

  Hello

  I just got a computer mobile opportunity and I can't connect to our net at all. We have another laptop and a PC that both executed 7 that connect to it no problem at all. It is very strange that the laptop works perfectly, displays the connection, but point blank refuses to connect! I wonder if it is because it is not password protected? (I know, I know, but the PC does connect to him otherwise, that's weird). Any help is most appreciated!

  Hello

  These steps and tell us where is the breaking point.

  Check the Device Manager for the wireless card valid entry.

  http://www.ezlan.NET/Win7/net_dm.jpg

  If there is no valid entry, remove any entry from fake and re - install the drivers for the wireless card.

  Check network connections to make sure that you have a network icon/entry wireless connection, and that the properties of the icon (right-click on the icon) are correctly configured with the TCP/IPv4 protocol in the properties of network connections.

  http://www.ezlan.NET/Win7/net_connection_tcp.jpg

  ------------------

  The wireless card drivers much also install utility wireless of the seller.

  Make sure that if there are teas from Wireless Utility of seller does not work with the native Windows wireless utility (Service WLAN).

  ----------------

  Make sure you firewall No. preventing / blocks wireless components to join the network.

  Some 3rd party software firewall continue to block the same aspects it traffic Local, they are turned Off (disabled). If possible set up the firewall correctly, otherwise totally uninstall and get rid of its remaining processes that permit the own local network traffic flow.

  If the 3rd party software is uninstalled, or disables, make sure Windows native firewall is active .

  party like Hello and NetMagic 3rd network managers can block local traffic too.

  ---------------------------

  Stack TCP/IP work should look like.

  Right-click on the wireless network connection card, select status, details and see if she got an IP address and the rest of the settings.

  http://www.ezlan.NET/Win7/status-NIC.jpg

  Description is the data of the card making.

  The physical address is MAC of the card number.

  The xx must be a number between 0 and 255 (all xx even number).

  YY should be between 0 and 255

  ZZ should be between 0 and 255 (zz all the same number.)

  The date of the lease must be valid at the present time.

  * Note 1. IP that starts with 169.xxx.xxx.xxx isn't valid functional IP.

  * Note 2. There could be an IPv6 entries too. However, they are not functional for Internet or LAN traffic. They are necessary for Win 7 homegroup special configuration.

  ---------------------------------------------------

  A message in the small window that says connected wireless doesn't means that you are really a valid functional connection.

  Above everything is OK, you must be able to connect to the router.

  Connection to the router means that you can enter the IP of the router base in an address bar in one go, being able to connect and configure the router menus see.

  If it doesn't connect to the router, journal newspaper from any computer that can connect to the router wirelessly with a wire, disable wireless security, make sure that the wireless SSID broadcast is enabled and try to connect with no. wireless security.

  Enable security wireless after you eat to make a functional connection.

  Jack-MVP Windows Networking. WWW.EZLAN.NET