HP ENVY losing dv6 wireless connection periodically.

Hi all

First of all, thanks to all those who wish to, or be able to help with my problem, I appreciate the help.

I bought a laptop HP dv6 ENVY of Costco today, running Windows 8, Atheros AR9485 map and the connection to a Belkin Surf N300 Wireless N Router - Model v3 # F7D6301.

My problem is, in the last 6-7 hours of use, I lost the connection 3 separate times. The first two times was quite brief, lasting a few minutes. I closed the Application in Internet Explorer and reopen and try to connect again, worked fine. The last occurrence, however, lasted 15-20 minutes and eventually resulted in me just hard wiring.

I'm brand new on HP and Windows 8 computers together, so I don't know where to start first. I searched on the web and on the forums here, but haven't found a solution.

I uses the wireless router (wired) everyday for my Xbox 360 and rarely, or never, has connection problems.

Please let me know if I can provide more information / information to help get the problem solved.

Once again, thank you!

Hello:

Check the driver version in Device Manager and if it is earlier than below, see to install the latest driver for the card your laptop wireless helps.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=5229455&swItem=ob-113567-1&prodNameId=5229457&swEnvOID=4132&swLang=13&taskId=135&mode=5

Tags: Notebooks

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