HP ENVY m4-1015dx Notebook PC: hp envy m4 battery not charging but fresh when the laptop is turned off

Hello!

I was with my hp envy m4 core i7 for quite a while now... recently, I formatted and installed windows 8.1 64-bit installed. I decided to download some drivers from the hp site and I realized I needed to provide my model of laptop model number I could not remember so I decided to remove the battery while the computer is still connected to the power for the number, then I went back to the battery. the latter, I realized that the cell had not accused beyond of 7%, which was the level of support, until I removed the battery and when I checked the charge level, it indicated that it was plugged in but does not support. When I tried to repeat the entire process as well as close the laptop, remove the battery and turning it again nothing work and completely refusing to charge for its on.when I decided to turn off completely and then it was off it perfectly complete accused 100% operating battery estimated more than six hours of charge time, guys help me to understand what might have developed and what will be the best solution.

Hi @Phanz,

Thank you for your inquiry.

I entered which you have tried to download the driver on the HP website for your laptop but realized you need the model number.  You have removed the battery while the laptop is running.  Now when you reinstall the battery, it shows that it is connected but does not charge and continues to 7%.   You have repeated the process and close Notepad and removed and reinstalled battery, but there was no change. If you turn off it charges the battery to 100%.

You did all your Windows updates?

Have you tried the troubleshooter in Windows?

First of all, I would like to try a Windows restore to before remove you the battery.

HP computers - using the Microsoft System Restore (Windows 8)

If restore doesn't work or is not possible, you could try a Refresh Your PC to solve problems (Windows 8).

Then you can try the following steps.

HP laptops - test and calibrate the battery (Windows 8)

The battery method compatible ACPI Microsoft control is basically the driver that communicates between the computer and the battery. There is a chance that it became corrupt and bad reads the battery level.

Step 1. Go to the Device Manager
Step 2. Select the stacks
Step 3. Click with the right button on the "Microsoft compatible battery ACPI Control method" which is in the list
Step 4. Click on uninstall
Step 5. At the command prompt, put a checkmark in the box to remove the current driver
Step 6. Shut down the computer

Step 7: Remove the battery for a minute and then put new

When the computer returns to the top it should automatically find the driver.

Step 8. Go to the Device Manager
Step 9. Select the stacks
Step 10. Click with the right button on the "Microsoft compatible battery ACPI Control method" which is in the list
Step 11. Click "automatically search for an updated driver.

Do the same thing with embedded controller compatible ACPI Microsoft.

Last option is to reinstall your Windows 8.1 Pro.

Good luck!

Tags: Notebooks

Similar Questions

  • HP Pavilion dv7 Notebook PC - Windows Boot Manager does not allow me to restart the laptop

    HP Pavilion dv7 Notebook PC
    XH121UA #ABA
    Office home and Student 2007

    I turned on my laptop and got the following message is displayed:
    Windows Boot Manager
    Windows could not start. A recent hardware or software change might be the cause. To solve the problem:
    1. Insert your Windows installation disc and restart your computer.
    2. choose your language settings, and then click "next".
    3. click on "Repair your computer."
    If you do not have the disk, contact your system administrator or computer manufacturer for assistance.
    File: \Boot\BCD
    Status: 0xc000014c
    Info: An error occurred trying to read the boot configuration data.

    I had no problem before now with the computer. Yet once, this message has occurred during a turn on my laptop. I tried to restart the laptop, but it is not allowing me to restart. The laptop back to this message.

    I appreciate any help with this issue. I thank very you much for your time and knowledge.

    Hello

    If you do not, use another PC to create a rescue CD Windows 7.  Download the ISO relevant among the links below.

    Windows 7 32 bit

    Windows 7 64 bit

    You must use an app like ImgBurn to burn the ISO to a CD - a guide on the use of ImgBurn to write an ISO on a disc is here.  One time created, or if you already have this, typing away at the esc key when you launch Notepad to open the Start Menu.  Insert the rescue CD.  Select boot options (usually f9), use the arrow keys to select the CD/DVD drive and press ENTER.  You can also get a prompt to "Press any key to" continuous - it if requested.

    When loading, select repair your computer and choose the command prompt.  When this charge, enter the following commands and press on enter after everyone – including spaces as shown.

    Bootrec.exe

    bcdedit/export C:\BCD_Backup

    c:

    Boot CD

    BCD attrib s h - r

    Ren c:\boot\bcd BCD.old

    Bootrec /RebuildBcd

    Bootrec /fixmbr

    Bootrec /fixboot

    Remove the rescue CD and try to restart the laptop.

    Kind regards

    DP - K

  • HP ENVY Notebook PC m6: HP Envy does not charge while the laptop is turned on.

    Hello

    Well, I'm having some trouble loading with my HP ENVY. My laptop does not load as I'm with her. It will charge, but it does charge when the laptop is closed and sometimes if it has locked and disabled.  I don't know if it would be the battery or the power supply? Maybe something internally?

    Key points

    * Battery charge does that when the lid is closed (sleep mode). **

    * If I close the lid and plug in the charger, the light indicates orange and the battery will deliver to load almost exhaustive *.

    * If I open the lid before the orange light changing to white, battery icon always says: _ % available (plugged in, does not support). **

    * I tried to waste the battery. I removed the battery and the AC adapter is plugged in. I tried to turn on the laptop or don't put in place *.

    I don't have to replace anything yet. I was hoping to find out if anyone has had this happen to them before.

    Thank you

    Maggie

    Hi there @mdeely,

    Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, the HP experts and other members of the support staff. I understand that you have a problem with the battery not charging. I'll be happy to help you.

    Please report the number of complete product from your computer. Check out the following, if you need assistance with this information.
    How can I find my model number or product number?

    When I enter the product number, I'll get the documents to your computer.

  • HP Envy Ultrabook with Windows 8.1 - battery not charging not even if hooked up

    Just recently, my HP Ultrabook stopped the same battery if connected to the power source. Also when I remove the power connection, the laptop gets off immediately, it means that there is 0% charged battery.

    On the battery it monitor shows "40% available (plugged in, does not support). " I tried several things like turn off computer, connect to another power outlet etc but no luck. Since it is Ultrabook with envy, I can't remove the battery.

    Help, please!

    Thanks in advance!

    Did you run the test component UEFI PC diagnosis for the battery?

    Start button / stop--> immediately tap the Esc key--> when the start menu is called, press F2 to select the UEFI PC Diagnostics and then select test component--> battery.

    The battery can be removed and replaced if the diagnosis says that he didn't. Instructions to do this are in the sleekbook on page 43 Mintenence & Service Guide .

    I found the battery on sale on Amazon.com. I found it a bit expensive. Use Google or another search engine shop for a good price on the HP 681949-001 original part number

    http://www.Amazon.com/HP-681949-001-battery-primary-EL04052XL-PL/DP/B009SOIC8G

  • HP ENVY notebook: battery not charging!

    Hello

    I recently bought a HP ENVY laptop, and I've updated my windows edition to Windows 10.

    2 weeks ago, I noticed that my battery no longer works. It does not load: its says "plugged in, load" but its not charging.

    now my battery is empty, (say 3%) and my laptop 'nine', which isn't that 2 months, does not come on unless it is plugged.

    You have a solution to my problem?

    PS: I tried to uninstall and reinstall the drivers of the battery from the Device Manager, but nothing happened!

    Is it a windows update problem or a battery problem, although my laptop has only 2 months?

    Thank you very much for your help!

    Hi there @Rodgee,

    Welcome to the HP support community where you can ask questions, find solutions and get help from others in the community! I wanted to join you and help! I understand that your battery will not charge on your HP ENVY laptop PC. You mentioned you tried to uninstall and reinstall the drivers and that you are not sure if this is a problem with the battery of Windows updates.

    Please make sure that the AC adapter cable is not plugged into a power strip, surge arrester, or secondary power source. It should be directly into a wall outlet.

    There are a couple of documents that you can use to try to understand where is the problem. The first one I would say is the document of the battery is not Notebook Power or hold a Charge . If your laptop battery will not hold a charge, you better follow the instructions in this document step by step to fix the battery and see if it needs to be replaced.

    You can also use the document test and calibration of the battery (Windows 8) . This will help you determine the status of your battery.

    Have you tried to use the HP Support Assistant to download drivers and updates? Here is a link to the HP Support Assistant, if you need it. Simply download and run the application and it will help with the software and drivers on your system that needs updating.

    This answer doesn't solve your problem or answer your question? If so, please share the good news! Inform others that this answer was helpful by clicking on the button accept as a Solution . You can also show your appreciation by clicking thumbs-up.

    If you need assistance, I would be more than happy to continue to help you. Please re-post with the troubleshooting results and include your model number (How can I find my model number or product number?).

    Thank you!

    Have a great day!

  • HP Paviillion Notebook: Battery not charging and plugged

    My battery does not charge when it is plugged (plugged says not supported).  Can not know how to solve this problem. Help, please!

    Shayna226 wrote:

    My battery does not charge when it is plugged (plugged says not supported).  Can not know how to solve this problem. Help, please!

    Hello

    Please follow the steps here http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-battery-from-charging/m-p/5758960#M357475

    See you soon!

  • Laptop of HP Envy m6: get Notebook but screen shows "HP" logo then turns off

    Hello

    I restart my laptop after an update, and now the screen is blank after brief showing the HP logo.  I've been troubleshooting for

    http://support.HP.com/au-en/document/c03518165

    but have not been able to make the module memory reset again.

    None of the other items on the paper helped, can anyone suggest how to fix this?

    Hi @nicole-85 .

    You could try a refresh of Windows 8. Please read the entire document before performing. This could restore all the settings on the PC.

    Note Remove all USB devices. Disconnect all devices of non-essential, as these can cause some problems.

    Thank you.

  • HP envy m6: hp envy m6 will not recognize pin code when connecting

    bought a hp envy m6 on February. Some time ago, we have gone from internet connections and we had trouble keeping a stable wifi, then I tried to go into safe mode. and when I tried to connect after restarting, it would not recognize the PIN/password when we bought it first, I created. He continues by saying "bad password":

    I tried f8 keys, from, he disabled/enabled but doesn't, what the hell is going on? Please help, im about to go back tomorrow if the problem persists

    In order to reset your password, you will need to do a factory restore, backup your data if you can.

    Repeatedly press the F11 key at startup to access the Recovery Manager.

    Or use your recovery discs I hope you did when you got the computer

  • Envy 17 J053: Intense Lag / distorted or no sound for 30-40 seconds when the laptop is moved or picked up

    If at first I thought it was a problem with the hard drive or the power supply.

    Now I have a new adapter and also changed the standard for one SSD for Windows HARD disk starts from there instead, and all programs are installed there also. So I'm sure that's not a problem with these 2?

    I looked through the forums and elsewhere, without success and didn't have a clue what to do next, any suggestions?

    All drivers are up-to-date.

    Thank you.

    Hi @Verveon,

    Please become a member of the HP's Support Forums. I understand that you have a problem with the sound pauseing. I'll be happy to help you.

    Follow step no noise or distortion of the sound from the speakers (10 of Windows).

    Please keep me informed of the progress of things.

    If you need help, let me know and I will gladly make all that I can to help you.

    Please let me know if that solves the problem by marking this post as "accept as a Solution.
    To simply say thank you, click the Thumbs up below!

    Thank you.

  • HP Envy 17: HP Envy 17 will not charge or turn on. Quite dead.

    I tried to do a reset by removing battery and one plugged in the adapter and pressing the power button for 20 seconds. Nothing else has been connected as well. No orange led lights. And when I try to turn it on, the battery on the side light flashes white.

    Nevermind, I solved this by pluggin installed on another outlet.

  • HP Pavilion Notebook e101sp 17: best way to charge 10 Windows with the laptop HP software (post regularly update 8.1-> 10)

    My HP Pavilion 17 - e101sp Notebook PC (ENERGY STAR) came with preinstalled Windows 8.1. I later upgraded to Windows 10.

    Although I had Norton Internet Security installed since the bootups earlier, I still have some virus infections from time to time (discovered through runnin ClamAV from a Linux Debian partition, I put in place on the same computer) laptop. After the expiration of the 1 year subscription NIS (I had lost confidence in it right here...) I played around with a few other sollutions.

    In the end, I now have a Windows essentially not fixable (infected) 10. It's not scary for me because Linux is my main OS 'at home' for 15 years now. However, being the standard Windows "de facto" is it much, I still would like to have a copy of own work, installed.

    My question is, in the current scenario, as I mentioned, which of the two is the best way to have 10 Windows installed with all the goodies of HP, alongisde, my Debian Linux system? And what care I would create throughout the process?

    1 reinstall 8.1 can I leave HP recovery disks that I made at the beginning (and hope that does not erase the Linux partitions, I created afterwards - I need more than "hope" in fact, I need evidence-based knowledge on this one!). And then upgrade to Windows 10.

    2 install a Windows 10 fees (from DVD created from the .iso file downloaded from Microsoft), hoping that it activates properly with the key contained in the UEFI BIOS (I think that this 'hope' is pretty much made to knowledge database) and then get all the goodies of HP... by a simple download from the HP site?

    I think option 2 is the safest (and fastest also!) but I'd well informed comment before that I have try.

    Thanks in advance.

    Hello:

    Option 1 is the only way you will get to keep the programs provided HP with your PC, and they reformat the hard drive, so you will lose everything.

    Option 2 will put a clean install of W10 on your C:\Drive and you will be able to leave everything intact, unless you format the hard drive.

    If your current installation of W10 has been successfully activated, W10 will automatically activate once you install it again once you're connected to the internet.

    To install W10 in this way, you select the "I don't have a product key option,' when you get to when Windows asks for the prouduct key.

    The only software and you will be able to install the drivers which will be available on the page of the driver and support for your laptop.

  • Satellite A665 - battery not charge/notebook does not start.

    I have a problem with my new A665 Satellite.
    My battery won't charge and my computer does not start if the battery is in place. whitout the battery (with a/c) the computer works fine.
    Please help as I just bought it and without a pile of work a laptop missing its goal.

    Thank you
    Wimv

    > new Satellite...
    New? Don t waste your time trying to fix something on yourself. It is produced and it should work properly.

    Contact the nearest Toshiba service provider and ask for help. They should pay attention to this topic. For free, of course.

  • HP HDX 18 - Win 7 Home Premium (64-bit) CPU is palpable when the charger is removed from the laptop/notebook computer

    I currently have a problem where my CPU stands at 90% to 100% when the charger is removed from the laptop. He immediately rises despite no process running. When the charger is placed back in the CPU of the laptop is usually highest at 2%-5%.

    The operating system is Win 7 Home Premium (64-bit).

    Corrections or suggestions would be very appreciated.

    SOLVED

    Go to control panel > hardware and audio > power options > change settings > change advance power settings > managent processor power > political cooling system > set to battery for 'Active' option if it is selected as a liability.

    sas84_HeavyHitR wrote:

    I currently have a problem where my CPU stands at 90% to 100% when the charger is removed from the laptop. He immediately rises despite no process running. When the charger is placed back in the CPU of the laptop is usually highest at 2%-5%.

    The operating system is Win 7 Home Premium (64-bit).

    Corrections or suggestions would be very appreciated.

  • Product: HP Pavilion Notebook-PC G7, cannot access the bios settings/turn off the keys f1 - f12, please help!

    I got this laptop PC in 2012, it is a series of G7, I'm pretty sure. My problem is that when I turn the computer off and turn it back on, there is no option to open the menu of the bios (esc) or any option besides. Just a symble blue HP directly in the middle of the screen with a symbol of little loading below him. I pressed ESC, f1 - f10 and virtually all other keys to try to access it. What I really want to do is to disable most annoying f1 - f12 function keys.

    I'm no longer under warranty and my operating system is Windows 8.  There is also no error at all, just no response what that's right don't charge up to login password screen.

    Please help and contribution is appreciated.

    Hi 2livewire4,

    Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

    I see that you are looking to access the BIOS of your laptop Pavilion. You can't access BIOS in the same way on Windows 8, because you have a faction of a second to get the right timing because of the quick loading of Windows 8 feature. This third party link will show you how to access the UEFI that will lead to the BIOS. You can also do it from the Windows 8 login screen as this Microsoft link will show. Here is a document from HP support disable the function on some models Fn key combination +.

    Thank you

  • PC HP ENVY 15 x 360: battery icon reads "plugged in, not charging" and battery led flashes white

    My battery is empty and does not load.  I plug in the power cord to opperate the computer but the battery won't charge.  Icon is reading "plugged in, not charging" and battery LED light on the side of the computer is flashing white, even if the laptop is turned off.

    I checked the adapter cord and battery test that came back "ok".

    Is it my laptop stop working once I have run out of battery even with the adapter cord?  How can I fix the battery?

    Thank you

    Annie.

    Your battery part number is 761230-005.

    http://www.eBay.com/ITM/new-HP-envy-x360-15-u011dx-OEM-battery-NP03XL-11-4V-43-WH-761230-005-HSTNN-LB6L-/252397437204?hash=item3ac40f4114:gb8AAOSwvgdW3zEs

    REO

Maybe you are looking for

  • How can I block pop - unwanted ups?

    I read your forum and I still don't know how to block a given page. I also have the case of the reward of 50 euros and I want to reach this page shows not yet.Please tell me the solution.Thank you.

  • Need drivers of Windows XP Home for Satellite L40 - 13G

    I need audio drivers for windows XP for satellite L40 - 13G? I try to download it from the site intel and Analog Devices Web site, but it does not work. P.S. sorry - but my English is not very well ;-)

  • network data stream

    Good afternoon I need to send the data generated in the vi, by network data stream. The problem is that I found no example that does something similar, and this is my first time using Activex with Labview. Can someone explain me how to send Activex d

  • ERROR 5006:0X8000ffff on Vista 64-bit pre

    I installed Comand & Conquer the first decade on my lap top, but games of multy on one disc. The first installation, but only worked some of the games I uninstalled the geme and tried to reinstall now I get error (5006:0X8000ffff), it seems to be a p

  • I have installed the malware on my PC TWICE removal tool, now can't find it

    I installed the microsoft malicious software removal tool on my computer twice and ran to the search, but he never gave me a report, and worse yet, I find it on my PC. Can someone tell me how to find it? I'm really not that dense!