HP Envy M6 - cannot download files

I have a new HP Envy M6 computer laptop running 64-bit Windows 8.  I tried to download (Adobe Reader and Firefox for example) files through Internet Explorer 10 and he did not finish the download.  When I select the download of the site form, it starts the download process and runs for a few seconds, but stops about 65% to 98% and never complete.  More when you try to watch a video on You Tube it starts the process of download plays the video and then stops about 20 seconds in and never finished.  I disabled my antivirus and get the same result.  Regarding the Internet connection, I have another computer running Win7 with the same anit virus and have no problem to download files and watching videos You Tube.  I tried the cable connections and wireless but get the same result on both.  As a side, note the Windows Update tool has no problem downloading Windows updates and install them.  Suggestions on how Win8 and IE 10 manage downloads differently than Win7 because the only difference between my two laptops is the hardware and OS?

Hello

Good to hear

In General, a resettlement often solves this kind of question, but I would like to know if this isn't the case.

Kind regards

DP - K

Tags: Notebooks

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