HP envy m6 enterainment pc: black blue screen box asking aidmister password or power on the code

I don't know what my sister did for my lap top but now when I turn on my lap top it goes straight to the black screen with a blue box saying enter password code or the power of Directors... ??

She is 12 and says she doesn't know what she did and my college stuff is here please help me!

Hello

You are welcome

If you normally sign - on with an email and password, see if you can reset the password via another PC from the Microsoft page on the following link.

https://account.live.com/password/reset

Otherwise, there is a general policy on the Forum do not provide methods to bypass the Windows log-on passwords, but a local computer store would be able to do it for you.

Another option, if all your personal data, etc. is saved, would be to reset the laptop to his "factory Condition" and then set it upwards from the beginning - if you do not have your recovery media, your laptop are shipped with a recovery Partition which is accessible at the start - that is to say stop the laptop, then start typing away at f11 as soon as you turn on.

A comprehensive guide on this can be found on the following link.

http://support.HP.com/us-en/document/c00006110#! & AbT1% 3Fjumpid = hpr_r1002_usen_link1

Kind regards

DP - K

Tags: Notebooks

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