HP ENVY M6-P113DX: SHORT CHECK DST HARD DRIVE FAILED
Dear team HP, my laptop is showing a problem. It's screen suddenly becomes unresponsive while he was working and then the screen goes black...
I did all the diagnostic tests in the diagnosis of HP hardware. Among all the diagnoses, only HARD DRIVE SHORT DST CHECK and HARD DRIVE LONG DST came failures.
Disc hard DIAGNOSIS INDICATES:
Result: FAILURE
Failure ID:QC42TL - 7Q388U-XD7WMF-61 h 03
Product number: M1W23UA #ABA
SO, what should I do now? And what is the immidiate solution?
Thanks in ADVANCE
Your hard drive needs to be replaced. After the back if you want specific help with that. On your model, it is manageable for the end-user to do so, although not very easy. You are under warranty?
See p. 46.
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Tags: Notebooks
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