HP Envy m7-k211dx: laptop will not read the charger
My charger started acting funny the other day my computer laptop would not load that I plugged my charger into the port, it does not seem to meet that he is in charge, I thought maybe it was the charger. My mother went bought a charger from Walmart (not the same charger company), it seemed to work, he charges the day after the day it was fully charged, I used it all day until my battery was about to die, I got the notification saying 12% going to charge your laptop, so I plugged it. It seemed to work but there was a yellow sign on the battery icon was not supported but I kept the laptop that is until I have taken as a charger when it just turned off. He died now when I try to put on I see white, flashing lights, so I don't think it's a battery problem, I just can't load, when I plug the Chargers none of them seemed to work. There is usually a flashing orange indicating that my laptop is supported, it does not show that when I plug the charger in, now my phone is dead and I can't activate it please I need help. side note: I've tried and tried everything and no my port of loading is not loose when I plug, please help someone
Hi @Clovis713,
Welcome to the HP Forums!
I read your post and wanted to help.
I understand that your notebook does not start on battery or AC adapter / CC. Have you tried to remove the battery and the only power of the AC adapter?
Also, here's a document can help: HP Notebook PC - computer won't start (Windows 10)
I would like to know whether the measures of assistance.
If this post helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me congratulations.
Kind regards
Tags: Notebooks
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