HP Envy Phoenix 810-135qe: message HP Support Assistant do not delete

Similar Questions

• Intel Rapid Storage Technology driver update for HP ENVY Phoenix 810-135qe desktop

  Hello

  I recently bought a HP ENVY Phoenix 810-135qe desktop computer, during a performance of the construction in the auditor of updates to HP program that it is announcing the following update available for my machine and I was wondering if there were more details about what he actually did and/or updates/patches?

  Intel Rapid Storage Technology driver

  Description
  This package provides the driver for Intel Chipset SATA RAID solutions and SATA AHCI Controller in models supported that are running a supported operating system.

  Communicate details
  Exit the: 2014-01-23
  File name:sp65114.exe [1/1, 17.92 M]
  A Version12.8.2.1000 Rev.
  Compatibility:
  Microsoft Windows 7 (64-bit)

  Fix/development
  -Provides original drivers

  As you can see the description of correction and improvement really provided no details as to what is fixed or improved.

  If I need to apply this patch, it would be nice to understand a little better what to expect and what is fixed and/or improvements.  You have to forgive me because I'm old school and I usually generally follow the routine "if it ain't broke don't fix it".  I'll do what it takes well so I have a better understanding of what is going to happen in the case where updating mess something inadvertently.

  Thank you

  JCOOPER2

  Hello:

  What is the technology Intel Rapid Storage Technology software.

  http://www.Intel.com/support/chipsets/IMSM/sb/CS-020784.htm

  It is not necessary to install the update if you do not want.

  I doubt you will notice a difference in performance if you have it installed.

  It is unlikely that all the problems would result in the update (however could apply Murphy's law), but like you said... "If it ain't broke, don't fix it."

• HP Envy Phoenix 810-135qe: hp support assistant

  I get a message on my printer HP Support Assistant and I'm deleting it, but it is good no matter what I do.   I uninstalled and reinstalled HP Support Assistant, but it doesn't seem to help.

  My printer is a HP Envy 5530 all in one.

  Hi @jeanniespc,

  I would simply ignore the false reading of the HP Support Assistant software as uninstalling and reinstalling does not solve the problem.

  Thank you!

• My Book 3.0 (1 TB, USB 3.0) detection with envy Phoenix 810-135qe problem

  I have a My Book 3.0 (1 TB, USB 3.0)... The older My Book not the newest one... "My Book Essential" or something like that.

  I used it with W7 x 64 backup utility on an older office of the HP (HP Pavilion a6560t) without problem until my new HP Envy 810-135qe happened. I downloaded the latest drivers from WD support and the PnPed thing very well off the non powered USB 3.0 at the rear of the 810. However, the 810 gives up the connection after sleep, hibernation, lock, or simply over time. I ran diagnostics on the WD and cables, all the beautiful removed. I tried cutting power saving s 3.0 to USB in device (just a guess) Manager, and that seemed to work for a few weeks, but I still have the problem of detection from time to time. All my drivers are up to date on the HP circuit. I completely reformat the WD now to see if that would solve the question somehow (I'll update in the next few days on how that worked).

  Someone has an idea what is wrong? I suspect something with the BIOS. HP chat support has been no help (they go through the same checks that I've done myself) and they got really scary on another cat when I asked about adding an SSD as boot drive (I knew it was a problem of here and other forums)... Set myself to second level support, and all what they told me it is that they could not tell me something... Basically, not support for a config except for how they were shipped because it's a "customized" version (Yes, time to chagrin of the buyer).

  Second, anyone running a similar config with a remote backup that works well? My WD is getting old so I thought one of the more recent portable USB 3.0 hard drives (2.5-3.5). My features to follow.

  HP Envy 810qe - Win 7 (810-135qe)

  Product number: F9A63AV #ABA

  • Windows 7 Home Premium 64
  • 4th generation Intel (r) Core i7 - 4770K processor quad-core [3.5 GHz, 8 MB of shared cache]
  • 4 GB Nvidia GeForce GT640 [DVI, DP, HDMI & VGA via adapter]
  • 12GB DDR3 1600 MHz [2 DIMMS]
  • 2 TB hard drive 7200 RPM SATA
  • MSATA SSD Cache 16 GB
  • Microsoft Office trial
  • The trial security software
  • Blu - ray player & SuperMulti DVD burner
  • 15-in-1 slot Multi Media Card Reader, 4 USB Ports (front/Top), Audio [before 2USB2.0, 2USB3.0 top of the page]
  • No TV Tuner card
  • Integrated sound, Envy Audio; Audio beats
  • HP USB keyboard and optical mouse
  • HP Wireless 802.11 a/g/n with Bluetooth (R) (2 x 2)
  • Envelope of Wineskins HP Home & Personal store

  I moved... I tried updating the BIOS and implement a server/cloud storage media a router more than capable of handling, but it is always odd. Thanks for the replies OG.

• HP ENVY Phoenix h9 - 1440t CTO: HP Support Assistant fails to install Windows 8.1

  HP Support Assistant update cannot be installed with account specific error 1316 already exists. Then, I get an error - 1603 and an error-3.  Uninstall fails with the same error.  Managed to get it uninstalled and now he moved not with the same error.  Have you tried as an admin and a lot of other suggestions on the forum but without success.  All my windows updates and drivers are up to date.  Windows 8.1 has been around for a while and no miracle.  Support Wizard does not yet appear on the HP website under software and drivers.  Any suggestions?

  Hi @larryk18

  Welcome to the HP Forums! I see that you are having problems with your HP Support Assistant. Go ahead and uninstall your programs and features in Control Panel. Then download and install the HP Support Assistant software from this link.

• Condusiv ExpressCache modification on Envy Phoenix 810-135qe or similar

  Does anyone have details on how to adjust/change the customized version of the software ExperssCache of Condusiv on a 810qe? The best info I've found are the Readme on my PC :-/

  Supported HP L1 just kept saying I had a CTO without necessary mods, this is the best, and so on. I did up to L2 or L3 and told me the only info/support I'd get HP to get software original work and material configs (which did not change anything on ExpressCache). The guy was kind enough to say that if the thing went belly, reminder play dumb and they would help it return to the initial state.

  I know that the retail version of the software has a cousin of GUI that comes with it (or integrated). I also read that other manufacturers of PC included something similar to it on their OEM versions. Anyone tried interacting with the version of HP with the help of one of these tools (assuming that all are independent), or even replacement of HP with retail ExpressCache?

  I thought about (1) copy of the program to test the environment (an old Dell Latitude I abuse as this is my passion) just to see what options come up and if that doesn't get me anywhere, (2) remove the mSATA card, delete ExpressCache, reinstall the card and retarget it or (3) do nothing and letting 'not used' (I hate this idea I'll have a little vision in the devil and ExpressCache are up to and it's a waste)... I know, I know, a lot of work for little gain, but I paid for the thing, so I want to use it...

  All this is part of the reconfig material where I'm going to an SSD boot and switching to a second drive HARD drive. The struggles of others dealing with 'something' in the BIOS/UEFI (and I suspect ExpressCache) when trying to simply pass on the HARD for one SSD drive are well documented here and other forms. Some fail (thinking that the SSD will be PnP on the same niche as the HHD after cloning), but others have been well informed and still had the wrong questions.  I'm re-thinking the process, starting with how to @old_geekster get first machine boot on the SSD with the HDD removed, but who want it all, I will not reinstall the stock reformatted HARD drive and I want to reconfig ExpressCache to buffering of the HARD drive now no bootable (I understand ExpressCache this will make as TSRI is only a tool to boot drive).

  If I can get the SSD as boot drive and the HARD assets as a second disk drive, I give up and just remove the thing

  Sorry for the long story (hoping for some ad libs that are off-topic)... I hope that Kenobie Obi - Wan is not my only hope (he's not Comin ' and I wouldn't rather clear CMOS)...

  See you soon,.

  A Gator

  Ref: @old_geekster and @airbridge for discussion at the disk SSD switch ref - ed above... http://h30434.www3.HP.com/T5/desktop-hardware/UEFI-BIOS-access-changing-boot-drive-order-to-SSD-Arrg...

  Let's recap...

  -So I took the old Geekster recipe and it worked perfectly. http://h30434.www3.HP.com/T5/desktop-hardware/UEFI-BIOS-access-changing-boot-drive-order-to-SSD-Arrg... Has raced with a 850 single SSD PRO for a month or more without problem. And then I decided that I had read all the threads tech bloody on Earth about this executable mystery that fractures of these machines on the reintroduction of their stock of hard drives. I had some theories, and I guess I felt lucky this morning...

  End of the story...

  -J' reformatted the HDD Seagate with another machine. I tested the water by using it as an external hard drive via the USB port for a few days on the computer, whence he came, and nothing extraordinary occurred.

  -This morning I removed the mSATA SSD and Condusiv ExpressCache later. Do not enter the software removal, as I'm sure if had to repeat several times, I wouldn't miss a good bit.

  -Reinstalled now own OEM HARD drive in slot 5. Moved the 850 slot 0 (seat of origin of the HARD drive). Play time.

  - As expected, 'it' (I guess that the executables in the UEFI?) noticed the Seagate and things are haywire. My experience was different because I don't think that the HARD drive is never turned on and I found myself on a screen of HP recovery with an option to have Win 7 try a fix.

  -Win 7 said it applied patches after crossing it 2 times, but I never exceeded the badges of HP.

  -The third time (and the things happened more slowly each round), I went to the BIOS.

  -In the BIOS, I checked the 1st UEFI boot order and noticed that the HARD drive was less UEFI in the sequence of the BIOS.

  -J' put the 850 a place north of the Windows boot sequence, and it is wonderfully since then booted up.

  I bought this PC thinking, I don't have the time or the interest to perform a build, I've never interacted with a set of cache HDDxSSD, so I'll give it a go and if I want, then I'll switch to solid state. I should also mention that I was a loyal customer of HP for decades... It is outrageous to realizing they let people buy what a machine that has been deliberately designed to resist changes in configuration without explicitly informing the consumer.

  It took me 10 x the time to do this thing where I wanted to... More ever, I'm cold put in a generation. Although this thing is now massively smooth, I'll be TINKERING the rest of my days.

• How to add hard drive for HP Envy Phoenix 810-135qe CTO.

  My previous Pavalion motherboard failed and I ordered the current desktop.  I have the hard drive of the defective system.  He had the same operating system, windows 7, 64 bit, like this again.  I know some information about adding HDD to envy again.  No info on the motherboard or connections.  P5 and P6 power connectors are avilable for additional hard disks.  I see there are some open sata connectors on the motherboard, but need more info and direction on which one to use, or if things do, etc..  before I add the hard drive.

  Use any header open SATA on the motherboard that you want to use. As long as you don't make changes to the current boot order in the BIOS and save the changes, it will not count.

• HP ENVY Phoenix 810-135qe CTO Desktop PC adding 2nd hard drive

  I have added a second hard drive to my system (3 TB Seagate) that is the same (brand / model) on the main drive.  Device Manager sees the drive, but Win 7 Pro does not see the drive.

  Thank you

  Hello

  Look in to the new hard drive disk management.  To use the full capacity of the drive, you'll need to be initialized and he the GPT format.  Don't forget to assign a drive letter and a volume name.  In addition, make sure that the drive appears as online and not in offline mode.

• No Audio - HP Envy Phoenix 810-145QE

  Not audio on the back or the upper connector, using the "Troubleshooting" of the message, it is that no device is connected. My headphone and line connection of the speakers work fine on my old HP computer. HDMI audio output does not work, but I really don't want to use this video out all the time. I tried to reinstall the driver, who was the same as this computer is less than a month. Why she even check to a device 'connected' to the audio output, that kind of thing is just a matter for additional problems.

  Hello BobinLA,

  I understand that you are having problems with audio in the upper rear connectors on your desktop HP ENVY Phoenix 810. In view of the new way in which this computer is I think it would be better if you contact HP Technical Support. This will ensure that your problems is not only dealt with, but a proper documentation.
  
  I want to thank you for display on the HP Forums. Have a great day!

• HP Envy Phoenix 810-130qe: Beats Audio Control Panel is missing after upgrade to Windows 10 anniversary

  OK I need help with my HP Envy Phoenix 810-130qe desktop computer. My pc came with Windows Pro 8.1 and it had an audio panel where you can set the audio beats. When Windows 10 came out I've upgraded to Pro 10 Windows and my control panel audio beats was still on my pc and worked very well. Then, when Windows 10 anniversary came out August 2 my pc automatically updated for the anniversary edition. Everything was normal, but my control panel audio beats had disappeared and I was able to find it anywhere. Do anyone knows how I can get it back or if there is no driver I can download to get it.

  Hello:

  If the W8.1 driver does not work, this W10 IDT audio driver should restore function Audio Beats.

  This package provides the Tempo IDT High Definition Audio Driver for assumption of office models that are running a supported operating system.

  File name: sp71717.exe

• HP ENVY Phoenix 810 - 370st: upgrading Ram for my HP ENVY Phoenix 810 - 370st

  I have 16GB in my HP ENVY Phoenix 810 - 370st, with room for another 16.

  I've been looking for affordable options to upgrade, but does not know how much pine should I get?

  It seems that the most common options are 240 and 204... or was a Dyslexic? Is there such a thing as 204?

  I need to know EXACTLY what kind of RAM works for my computer. Thanks to you all.

  Hello

  The modules are 240 pins

  Specifications of the motherboard, IPIWB-PB (Pittsburgh2) | HP® Support
  http://support.HP.com/us-en/product/HP-envy-Phoenix-810-300-desktop-PC-series/7161705/model/7276717/document/c03605561/

  • The four-channel memory architecture

• HP ENVY Phoenix 810-445qe: specifications of need on 14.79 GB "Disk 1" labelled "Datadrive1 (e).

  I spent the last few days setting up a brand new HP ENVY Phoenix 810 - 445qe I ordered from HP.com. (Information system down in the case, it may be necessary.)
  
  I did what all the new owners of the system should do after you set up the system: I did a DVD repair system, and am about to do my first image with Windows 7 (64 bit) backup.
  
  Of course, when you perform an image backup (which is like making a photocopy of your hard drive to a point in time) you can not store this backup on the same drive you're imaging, for the obvious reason that you can not write to disk at the same time you are Imaging it. If the image backup dialog box gave me three options of storage location:
  
  (1) Datadrive1 (E)
  (2) WD MyBook external hard drive (G)
  (3) Blu - Ray / DVD / CD drive (F)
  
  I was curious about the "Datadrive1" because I didn't know that's where! I don't me read something about it, then I went to control panel > system and security > ' Create and format hard disk partitions "(under administrative tools on the system menu and security - or the type of management of the computer in the Start Menu) to take a look at the drives and partitions.
  
  This computer was said to come with a SATA 3 TB and because disk 0 is close to 3 TB, with a labeled 100 MB partition "EFI System Partition" a 2779,01 GB NTFS partition labeled "OS (C)" and an "HP RECOVERY (D)." 15,28 labeled GB NTFS partition So, there we have the bootloader partition, the partition of operating system Windows 7 and the HP recovery partition.
  
  But there is also a 'disc 1' labeled 'DATADRIVE1 (E)"formatted as one 14.79 GB NTFS partition. I was surprised to see this data disc, because one of my complaints about HP computers in the past (or at least those available through Best Buy) was that they were always set up with one disc for the operating system and data. (It is always a bad idea to host your data on the same drive that your operating system, because the system disks get use more heavy and are more prone to failure.)
  
  I recognized my Western Digital My Book 1 TB drive disc 2, entitled ' My Book (G) ' and formatted as a single partition NTFS of GB 931,48. It is the external drive only, I am informed, plugged into one of the USB 3.0 ports.
  
  So I called the support for questions on disk 1. Where is he? Is what kind of drive? Is what brand? Etc, etc. HP support officer did not know the answer to that! She told me that my system only comes with an internal hard drive and therefore that * must * be an external drive belonging to me. I have an external USB drive connected but it's G drive.
  
  The only USB devices connected physically are: dongle USB wireless keyboard and mouse from HP; My WD My Book drive; and a HP Photosmart C5180 all-in-One printer with nothing plugged into its card reader, who can't stand not anything on the order of 14.79 GB anyway.
  
  I would like to know the details about this DATADRIVE1, because) I don't really know what it is and if I should write data there and b) do not know how stable the device is. Thanks in advance for your help.
  
  ***************************************************
  
  System specs
  ---------------
  
  Computer: HP ENVY Phoenix 810-445qe desktop computer
  Operating system: Windows 7 Professional, 64 - bit
  Processor: Intel i7-4790 CPU with cache, etc.
  RAM: 32 GB (four connectors DIMM DDR3)
  Storage: (see below)
  Video: NVIDIA GtForce GT 640
  Audio: RealTek sound with Beats Audio card
  Network card: 802.11 b/g/n Dual-Band 2 x 2 wireless MIMO with Ethernet, Bluetooth (not out), etc.
  Keyboard & mouse: HP USB wireless keyboard and optical mouse
  
  Storage card
  ----------------
  
  System disk: HDD SATA 3 to with separate cache (Boot, OS, recovery partitions)
  Mystery disc: 14.79 GB NTFS (single partition)
  CD/DVD: Super Multi Blu-Ray/DVD/CD-Writer
  USB ports: 4 USB 3.0 and 4 USB 2.0 ports
  Card reader: 5-in-1 Multimedia Card Reader
  
  What is physically attached
  ------------------------------
  
  Video cable
  Dongle USB for HP Wireless keyboard & mouse
  USB cable for Western Digital 1 TB external hard drive
  USB cable for printer all-in-one HP Photosmart C5180
  Audio output to speakers

  Hello

  Look at least one "storage card" and you will see "separate cache. Which tells me that your PC may have a separate cache device (16 GB).  See the image below.  Check your motherboard for this device in the designated area.  What do you see?

  

• HP ENVY Phoenix 810: Tiles and charms stop working

  Tiles and charms stop working. When the tiles stops working (by clicking tile on causes Office Office window to scroll) and I could still access the charm of the research, I ran sfc/scannow as administrator. He showed a couple of corrupt files, he couldn't fix, but on reboot, the tiles and the charms worked again. Have experienced this on four times at this point.

  Seems to have started with the last Windows 8.1 update and is somehow related to the engine OneDrive of synchronization.  I hadn't used onedrive; started using it, and this mess. I disabled all settings onedrive pc and laptop and stopped using it. However, the message "Synchronization engine OneDrive" appears for no apparent reason, and then the tiles and charms stop working.  If I have Outlook and Foxfire open apps, they still work, and their open windows always appear in the toolbar at the bottom. All other app shortcut links that have normally pinned it disappear.

  When I try to shut down the PC, if I can do this via the charm of power, I get a message that it cannot be closed because the "Portrait Display Inc. app prevents close.» There is no such program indicated in the list of installed programs in Control Panel. I understand computer Googling there somehow integrated in the HP PC.

  It is a HP Envy Phoenix 810, with a monitor (not touch) HP, both purchased December 2013. 8.1 Windows running automatic updates; using McAffee All - Access AV, up-to-date. Standard desktop applications. No software of Dingo.

  I see that many other people have had this problem, used the approach of the sfc/scannow, with little lasting effect.

  Plnjmw, welcome to the forum.

  If you have configured the Windows system restore, I suggest go back to a restore point before you started having the problem.  This will tell you if the update is the problem.

  Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

• HP envy phoenix 810-430qe: plug

  What are the specifications for hp envy phoenix 810-430qe

  Hello

  Looks like it's a CTO machine, you can build your listing preferred using the available options:

  http://support.HP.com/us-en/document/c04553299

  Kind regards.

• HP ENVY Phoenix 810-230qe: PC upgrade as a whole

  Hi all!

  I am writing to talk about upgrading my PC, a HP ENVY Phoenix 810 - 230qe, as a whole. Initially, I bought a PC with a FX-8320 and a little sad back in 2013 graphics card and bought a carepack with her. Once the graphics card has failed and has been replaced three times in a single year, I called HP support and a nice case manager (thank you Lorraine!) hooked me up with this one - a k 4770, 12 GB of RAM and a beautiful 270 r9. However, I'm not comfortable with the temperatures of the PC under load because there is only a single fan for all of your PC and it is blocked by water from Asetek 92 mm cooling for the CPU package.  So, I was looking to upgrade the PC as a whole around my birthday later this year. I had planned on keeping the CPU, GPU, RAM and 2 TB HDD, but I was left confused - the PC came with a 16GB mSATA 'Cache', and I know not whether or not the 2 TB of HARD drive or the mSATA drive has my Windows OS on it - if it has Windows, I'm having a few problems. A photo of two devices are here. Furthermore, I don't know how the CPU is. I was wondering if anyone knew or not that the CPU has been mounted normally or if it has been welded on - motherboard was made by MSI and the model name is "MS-7826.

  If someone wants to see my upgrade of the list or make suggestions, it can be found here. I hope I can get some tips on the PC as well as help with my questions!

  Adam, welcome to the forum.

  I'll add my comments in a space next to your questions.

  AdamF wrote:

  Hi all!

  I am writing to talk about upgrading my PC, a HP ENVY Phoenix 810 - 230qe, as a whole. Initially, I bought a PC with a FX-8320 and a little sad back in 2013 graphics card and bought a carepack with her. Once the graphics card has failed and has been replaced three times in a single year, I called HP support and a nice case manager (thank you Lorraine!) hooked me up with this one - a k 4770, 12 GB of RAM and a beautiful 270 r9. However, I'm not comfortable with the temperatures of the PC under load because there is only a single fan for all of your PC and it is blocked by water from Asetek 92 mm cooling for the CPU package.  So, I was looking to upgrade the PC as a whole around my birthday later this year. I had planned on keeping the CPU, RAM, GPU and 2 TB HARD drive, but this left confused me - the PC came with a 16GB mSATA 'Cache', and I don't know whether or not the 2 TB HARD drive (this hard drive will be installed on this Windows operating system) or mSATA drive (this disk is used as a cache and does she not have any programs.) has my Windows OS on it - if it has Windows, I'm having a few problems. A photo of two devices are here. (The 'Recovery Image D:' partition on your photo is actually on the 2 TB HARD drive.  The mSATA drive is not listed because it is not used as storage). Furthermore, I don't know how the CPU is. I was wondering if anyone knew if the CPU was normally mounted (here are the specifications of the motherboard.  The processor has a standard outlet and can be easily upgraded.) or if it has been welded on - motherboard was made by MSI and the model name is "MS-7826.

  If someone wants to see my upgrade of the list or make suggestions, it can be found here. I hope I can get some tips on the PC as well as help with my questions!

  What you are wanting to do can work.  However, whenever you have high end components in a matter of smaller size, you will have problems with the HEAT.  You're right to worry.  Heat will cause all components to fail prematurely.  If you try to move the motherboard for another case, you must ensure that the holes in the match of the motherboard the accessory in the case.  In addition, some of the connectors cannot be the same as in a case of HP.  HP has their motherboards designed specifically for them.

  Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.