HP ENVY Phoenix 810-160: HP ENVY Phoenix 810-160, no video at startup, on occasion

When you press the Start button on my new computer, quite often it has no video for my screen output even if the computer turns on and seems to be running.  I must shake the switch and sometimes even put it off, and then turned to get video output.  All ideas, this is a new computer and I can't wait to send it back, but don't want a constant problem?

It is a hardware problem and must be sent for repairs.  Talk to them first, you may just send the rear monitor.

Tags: HP Desktops

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