HP Envy Phoenix h9 - 1420t: Support Assistant will be not updated

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• HP Support Assistant will not work.

  Desktop HP Pavilion HPE h8-1020

  Win 7 64 bit,

  HP Support Assistant will not work. I get the following:

  HPSF.exe has stopped working, the application has encountered a problem and needs to close

  I downloaded and installed the latest updates, but it has not fixed the problem.

  Can someone please help?

  Thank you

  Hello

  Try the following

  Firstly, uninstall your current version of HP Support Assistant using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  When this has completed, restart the computer.

  Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  After installation, restart the computer again.

  Kind regards

  DP - K

• HP support assistant - will launch or uninstall properly - Windows 7 Pro SP1

  RE: Cannot run, HP Support Assistant can not even uninstall properly.

  Have my office since 2010.  HP Support Assistant has still works perfectly.  Now when I try to run HP Support Assistant, it does not start, returning the message "an unhandled exception ('System.TypeInitializationException') occurred in HPSF.exe [6264].»

  In response, I downloaded the latest version of HP Support Assistant HP website and tried to install it.  There was a problem and he asked me if I wanted to try an install using recommended settings.  I said yes, but no completion message was never presented.

  Thus, by the HP troubleshooting suggestions I tried to uninstall HP Support Assistant using the dialog box uninstall Windows standard.  But, also, the operation failed with the message "Error 1316 network error occurred trying to read from C:\Windows\Installer\HP support Assistant.msi".

  I tried again to install the latest version of HP Support Assistant, but once the installation wizard has started the only message he introduced the question of if I wanted to replace the existing files.  I said yes, the wizard appeared to move forward, but no completion message was never presented.

  Another attempt with the dialog box uninstall Windows failed once again with the same error 1316 as before.

  So I'm puzzled.  Suggestions?

  My PC: Desktop, model HP Pavilion HPE-170 t

  OS: Windows 7 Pro, SP 1, 64 - bit

  The HP Web "Boot errors resolve the MSI" page (http://support.hp.com/us-en/document/c00811375 ), I found a link to a Microsoft Web page: "The problems that the programs cannot be installed or uninstalled" (http://support.microsoft.com/mats/Program_Install_and_Uninstall?).  This Web page has a "Program install and Uninstall Troubleshooting" utility which worked like a champ to effectively solve the problems with the existing, corrupted application and uninstall it.

  I am out of the Woods and happy now.

• HP laptop - 15-ay011nr: HP Support Assistant suggests an incompatible update to my system

  Hello

  HP Support Assistant suggested three updates for my system.

  When you try to download the wizard, all of the facilities have not (a phenomenon that has been described by some other posters in this forum).

  So, I looked for each three updates directly in the HP site, after finding my computer and the operating system (HP for computer laptop 15-ay011nr, 10 64-bit Windows).

  I have found two of the updates, but not the third, called: "Intel WLAN for Micorsoft Windows", with Softpaq number SP76133, version 18.40.0.9Pp2, if it is relevant.

  When I reviewed this softpaq number in the site, I have found, but saw that it's only for windows 7 and 8.

  Why the HP support assistant that suggest an update for my system win 10?

  Am I supposed to download it?

  If not, is there a way to stop the support Wizard to think that I should install it?

  Thank you!

  Eitan

  Hey there! @Eitan_L, thank you for visiting the Forums from the HP Support!

  I understand that HP support assistant is to give false information.

  I suggest you uninstall all components of HP support assistant programs in Control Panel.

  Restart your PC and reinstall the latest version of HP support assistant from this link: http://hp.care/2ezPyyk

  After installation please try to check the updates and see if you still have the same problem.

  Please let me know the results!

  Have a great day!

• Update Windows in Windows 7 will be not updated. Error code 80244008. Troubleshooting report says 'device or resource (web proxy) is not configured to accept connections on port "8080".

  Update Windows in Windows 7 will be not updated.

  Error code 80244008.

  Troubleshooting report says 'device or resource (web proxy) is not configured to accept connections on port "8080".

  You may encounter temporary connection errors [for example, 0 x 80244008] when you use Windows Update or Microsoft Update to install updates
  http://support.Microsoft.com/kb/836941

  What application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?

  A (another) Norton or McAfee application has already been installed on the computer (for example, a free trial version which is preinstalled when you bought it)?

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• I did a clean install of Windows XP Pro: Service Pack 1; Update will be not updated: 0x8024400A error

  I did a clean install of Windows XP Pro: Service Pack 1; Update will be not updated: 0x8024400A error

  Pass on several machines, cannot not run fix - it because I don't have the right to service pack cannot update the service pack because I can't update because of the 0x8024400A error

  About to panic. Could use some real help on this and not only refers to

  http://support.Microsoft.com/kb/836941

  The computer is a Dell Optiplex GX280

  What I installed is the chipset & drivers for the controller of the motherboard & ethernet.

  Internet works fine on the device, I am writing to you from him.

  Also, tried installing IE8 on one computer and run windows update, same error.

  I did a clean install of Windows XP Pro: Service Pack 1; Update will be not updated: 0x8024400A error

  Pass on several machines, cannot not run fix - it because I don't have the right to service pack cannot update the service pack because I can't update because of the 0x8024400A error

  About to panic. Could use some real help on this and not only refers to
  http://support.Microsoft.com/kb/836941

  The computer is a Dell Optiplex GX280

  What I installed is the chipset & drivers for the controller of the motherboard & ethernet.
  Internet works fine on the device, I am writing to you from him.

  Also, tried installing IE8 on one computer and run windows update, same error.

  Relax and breathe.

  FIRST: Uninstall IE8 and IE7 if they are installed.  Back to all the way back to IE6.  You want other patches before you get those.  Reboot after doing this.

  You are not the first to ask questions about how to upgrade a clean Windows XP - not even installation in the last week. In fact, I will just cut and paste my answer here... here:

  Get SP2 (manually) and save it to your desktop. (There's a link here.) [You are a COMPUTER professional for now.]

  Install it.

  Then restart at least a couple of times for a few minutes between each restart.

  Get SP3 (manually) and save it to your desktop. (There's a link here.) [You are a COMPUTER professional for now.]

  Install it.

  Then restart at least a couple of times for a few minutes between each restart.

  Download at least Internet Explorer 7 (if it is not Internet Explorer 8).

  Install it.

  Reset.

  Now, try to get the updates through the normal web page (http://windowsupdate.microsoft.com/) and see how much more you can get (100 +) and keep checking until you no longer have.

  Back - let everyone know if it worked for you.

• Home premium Windows Vista 64-bit SP2 installed - will be not updated, still just trying to find loop updates

  Home premium Windows Vista 64-bit SP2 installed - will be not updated, still just trying to find loop updates.  He worked for years until now.

  How to fix?

  Thank you

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-update/Vista-Windows-Update-does-not-work/8385103e-4117-4b0c-B21F-27a266fdf4a9

• HP Support Assistant will not download updates to date, or all the 'health check '.

  Recently, I noticed that my HP Support Assistant continued to inform me of new updates available. In addition, every time I try and do a manual check for updates through the app, the 'health check' will fail. I have a HP Envy 14, edition Audio Beats. The model number is XG981UA #ABC.

  In addition, I do not know if that changes anything but the most recent update, I downloaded was the most recent version of the ATI Catalyst Control Center (I need the drivers for Battlefield 3).

  Anyone know of a possible solution for the Support Assistant software?

  Hello

  Try the following

  Firstly, uninstall your current version of HP Support Assistant by opening windows control panel, open programs and features, make the entry for HP Support Assistant right click and select uninstall.  Once this process is complete, restart the laptop.

  Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  After installation, restart the laptop.

  Kind regards

  DP - K

  

• HP ENVY notebook: Support assistant - unable to check updates

  HP Support Assistant does not work correctly. Try looking for updates/messages, it connects to the HP Server but then goes no further. I find myself with the following:

  

  I've deleted and reinstalled, but it makes no difference.

  (Interestingly, the HP support site is not recognizing my phone either on the option "identify now".)

  Laptop HP ENVY - 15-ah150na (ENERGY STAR)

  SN - [personal information]

  PN - N7H24EA #ABU

  Windows 10, 64-bit.

  Since there are about 3 hours, the laptop in question crashed and is now stuck in a loop of startup repair. It seems that HP Support Assistant is currently the least of my worries.

• Want H8 PC: last version of hp support assistant will not work

  I used HP support assistant, version 7.7.34.34. I checked to see if there was a newer version and there was. I downloaded it. Everything seemed to go well in the installation, even if slowly. When everything was done, I clicked on the new icon and nothing happened. I restarted the computer and still once clicked on the icon for HP support and once again the program does not start. I went to the file in program files and clicked on the .exe file... same result. Then I uninstalled the new version and recharged the old version and it works perfectly.

  I am running windows 8.1 64 bit, HP Envy H8 PC.  I have another computer HP Envy in my office space, and it updated perfectly.

  Any ideas?

  uninstalled old version, systemroot, downloaded the new version...

  and it worked this time!

  not sure what was different, but thank you and it's good to have an updated version.

• HP ENVY Phoenix h9 - 1420t CTO D: Recovery Partition corrupted

  My recovery partition was damaged.  All I see on drive D [the factory recovery image] is a folder named "Recovery". In is only one visible - about 300 MB - file named "winre.wim". I am in desperate need of recovery disc for my PC. Are they all available? If not, what are my options? My system doesn't seem to work correctly using a disc retail Microsoft Windows 8 - for example, I can't download Net Framework 3, affecting many programs, including my attempt to download the HP Support Assistant. Thank you.

  This system was purchased in 2013 - with Windows 8. Still under warranty, but I wouldn't she be returned to HP, if I can do it myself.

  Repeatedly press the F11 key at startup, it gets you to the Recovery Manager and he will restore?

  Otherwise, you could create and download an ISO of Windows 8.1 to reinstall Windows.  If will not have the HP software however.

  http://www.eightforums.com/tutorials/18309-Windows-8-Windows-8-1-ISO-download-create.html

• HP ENVY 17 Notebook: HP support Assistant constantly reported as 'Stopped working' in the reliability report

  System recovered 5 days ago and reinstalled personal software. (HP 17 t-k000 CTO/Win 64 bit 8.1Pro)

  Almost immediately HP Support Assistant would communicate with HP Server. The program has been downloaded and reinstalled more than a dozen times during the 5 days... .rebooting every time between installs / deletion. Download from different places in the website of HP... but always version 7.7.34.34A. HP cat could not help... like that, the program worked for a few minutes, even though I showed the tech "reliability report". (it's a play on words!)

  After recovery was over and I used S.A. to update the operating system. The first time I used the program offered to me by 14 updates (so I guess that the program was "not" long before I got the operating system)... the program has shown the updates have been downloaded, but each time the update failed to install (X) next to the icon of installation. Restart the program again and selecting 'Check the HP updates now'... after displaying little pictorial showing ets connection/download... Returns a message... "No updates available". AND a new error is reported to the report reliability with the date and time. Now, in the last day or so IE11 has stopped responding... see below... Even typing this proved difficult because the page no longer!

  Today, the Web page for this laptop shows there are 2 BIOS update F34A (May 22, 2015) and F.09 Rev.A (16 April 2015), but as there is no update available via S.A. I haven't installed these either... my latest information installed BIOS is F.34, 19/12/2014!

  Battery/power cycling has solved nothing... "sfc/scannow" shows no error in operating system,.

  All suggestions accepted

  Thank you

  

  @Stu2009

  Thank you for all the useful information. However, there is something that you're not quite right about. It is true that normally the default account created on a system, is normally an administrator account. However as a safety device which is part of the User Account Control (UAC), he essentially keeps running as a common user, then on an administrator account.

  You can turn off UAC (I would not recommend that), or you can find the executable file of your programs, right click and compatibility mean that it runs as an administrator by default.

  Most of the time that you actually benefit from privileges program not raise unnecessary, however. Only a handful of things really really need to access that provides the "Run as Administrator".

  With regards to the BIOS, I would recommend that you try only a BIOS update if you are running in regular broadcasts normally. A wrong BIOS update can become a "brick" that requires a replacement of the Board of Directors, so for me it's one of those things you do only as a last resort, or if it's part of a fix recommended a functional system.

  As these updates from CyberLink you can always try to install it manually if you need, since the support page for your system. And let me know if they still appear in HPSA, after a manual installation.

  HP ENVY 17 t-k000 CTO Notebook PC (ENERGY STAR)

• HP Support Assistant will not be installed. System does not meet the minimum requirements.

  I installed my system from Vista to Windows 7 Premium. I have a HP Pavilion Elite m9177c PC. After that I have the latest version of the HP Support Assistant download and run it. It stops at half way through and comes up with a message "your system does not meet the minimum requirements. Does anyone know what are the minimum requirements? If this is not the case, is there a version that will run on my system and also with the Windows 7 Premium?

  I am happy that it worked.

  It is an older version.

• HP Envy m6 1105dx: HP Support Assistant does not open

  I can't open HP support Assistant. It was working fine. I read about the update to the latest BIOS and drivers to prevent the thermal shutdown. So I solved this problem by updating the latest BIOS and drivers. After that HP support Assistant does not open.

  I tried to uninstall and install. I did the system recovery - undo basically worth more of a day's work, updating things. Still can not HP support Assistant to open.

  Although the search of this forum, I found that many people have had this problem. We are recommended to update to the latest drivers. But if you do this, then you have other problems.

  We buy computers to help us do our job. But it's frustrating when we meet to spend days trying to bypass a system that does not work properly.

  Help, please!

  Hello! @RBpromise, thanks for the reply.

  That you were unable to download the support assistant by using the link provided.

  Please download HP support assistant using the link below.

  Link: http://ftp.hp.com/pub/softpaq/sp77001-77500/sp77062.exe

  I would like to know if it works!

  Have a great day!

• TouchSmart HP Envy 15-150: HP Support Assistant does not

  After the upgrade to windows 10 8.1, I back return because of windows 10 graphics issues. I noticed that HP Support Assistant has stopped working with the error "Missing leader HP Support Solutions Framework 11.51.0049.msi". I did a windows update and installed the required updates. Tried to uninstall the framework but can't because of the same error. Upgrade to windows 10 with the same results.

  I have read and tried several suggestion forum, but alas to no avail. Any suggestions?

  OK, I got it fixed and thought I'd share my solution. I followed another thread and used Revo uninstaller. When missing the usual shit of msi (HPSUPPORTSOLUTIONSFRAMEWORK - 11.51.0049.msi) is come, I clicked on ok and let Revo do its thing and check the registry. When you are prompted to check the 'fat' records I've done and deleted (just check it out those / "BOLD"). When I finished, I reinstalled the HP solutions on the HP site framework and I was in service yet. Thanks to all who have shared and posted.