HP envy Series 4500: printers

I just bought a new ASUS computer, it came with windows 7 Pro, but has been upgraded to windows 10 Pro technology store.

At home, I have two printer HP Office Jet 8500 and the series HP ENVY 4500.  The two are connected wireless.  I installed them on my computer and they both have a shortcut on the desktop.  I go to devices and printer control panel and they are not displayed.  I run add printer and still they do not arise.  My question is how can I get them in my control panel, printers, and devices.


I ran all the suggested methods and all printers seem to work correctly.  HP print and scan doctor said that both printers are both correct and yet when I go to HP Support Assistant I get an error message with a yellow triangle and! in the triangle.  I am still unable to get my printers listed in the tables of control printers and devices.  Both printers are on my desk.  Even with the theprinters above seem to work fine.  Thank you

Tags: HP Printers

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