HP Envy spectrum XT Ultrabook P: do not charge the battery

Battery does not charge. On connecting to the adapter sector is showing a charge of 9% and not charging.

prad_paul wrote:

Solicit comments on the update of the Bios.

I had checked a while back and the HP site said that all my drivers and Bios are up-to-date.

The dignostics battery check however recommended replacement of battery.

What I need to check further or simply go for a replacement battery.

Concerning

If battery dignostics check see the replacement of the battery, you can use HP Support Assistant double-checking.

FTP://ftp.HP.com/pub/SoftPaq/sp68001-68500/sp68201.exe

Tags: Notebooks

Similar Questions

  • Satellite A100 - will not charge the battery

    Hello

    I have ned to help. My Satellite A100 will not charge the battery. He works the power adaptor for the led indicates charging status, battery shows 1% of loading tatus information, but none does change - no loading any time. When disconnected everything just stops off like normal desktop.

    I've already put battery in and out, made upgrades to the antivir software, makes Toshiba controls, tests, but what ever he did did not any change. If there is no way for restoration of battery how to check what the problem is I have no second battery or AC I can always buy new batttery but I don't know if the old one is broken and weather new would work properly?

    Best regards
    pawelg

    Hi pawelg,

    I agree with the user above. The battery can be charged only up to 500 times, and after that, it must be replaced. I think it's the case now, I mean that everything works correctly on the AC adapter so I think that the battery must be the reason for this.

    By the way: you can buy a new battery to an authorized service provider. ;)

  • Satellite A100 - 166 PSAA9E will not charge the battery

    Hello

    My laptop will not charge the battery.
    Although Windows Xp recognize the battery and says loading, the battery does not charge.
    I tried with a spare battery that I thought that the battery was faulty, with the same results.

    Strange thing is, when I turn off the laptop the power led remains lit and the blue, even without the power supply attached therefore discharge the battery.
    The battery led is still orange but not load!

    What is the problem with the laptop?
    Thank you

    Hello

    Generally, there are three possibilities;
    (1) the adapter is faulty
    (2) the battery is faulty
    (3) the logbooks electronic malfunctions (ESF)

    So now he of needed to check all these steps to find the fault.
    You said you've tried different batteries and AC adapter works too.
    So it is possible that there is something wrong with the electronic power supply

    In this case there is not much to do to contact the ASP in your country. Technicians should check the portable and should run diagnostics tests

    I recommend contacting the guys and ask for more details and manipulation still good luck and happy new year.

  • Satellite M70 do not charge the battery

    My satellite M71 do not charge the battery, not only when works now, but also when power is off. Do not charge batteries supplied with the adapter plugged.

    Hello

    I agree with the user above.
    This really looks like a malfunction of the battery. I put t know how old laptop is but generally cover the battery for about 1 year.

    You know that, after the words of 500 of loading and unloading procedures battery automatically loses performance and battery life battery decreases.
    It s nothing unusual.

    But if the battery is new, you must contact the ASP (partner) in your country.

  • LC - E6 quickly shows the flashing orange light. Will not charge the battery.

    The charger that comes with my new 5 d Mk III LC - E6 battery could not operate right out of the box. Would not load my new battery, nor any of my other Cannon batteries. Amber led flashes quickly.
    The old LC - E6 charger supplied with my EOS 7 d charging these batteries normally.
    I updated the scrapped charger delivered with my 5 d Mk III, and bought a new LC - E6 B & h. This unit has the same question. Sometimes it will load some of my batteries of Cannon, but more often the clear amber, after 20 seconds of just flashes quickly and will not charge the battery. My old charger LC - E6 Bill still all these batteries in normal mode.
    I use brand Canon LP - E6 batteries in these cameras.

    I followed the instructions found in the owner and guide online the site of Canon USA to charge the battery. The batteries are relatively new and show the good working condition on the information panel of the menu camera camera battery. These units (LC - E6) never worked properly.

    Tim,

    AC power removed normal home. All high-tech devices are functioning normally.

    As for replacement by Canon, I don't have the original invoices for this item, so I'm just going to buy another.

    Thanks again for your contribution.

  • Aspire M5 - 481 T-6488 - does not recognize that AC is plugged. Will not charge the battery.

    Aspire M5 - 481 T-6488 - does not recognize that AC is plugged. Will not charge the battery.

    Laptop is about 2 years old.  Running on the Windows 8 origninal accompanying.  Had the same problem when it was purchased.  He sent to Acer.  Returned with no report / Details.  Has worked very well. Until recently.

    Noticed that seeing orange lights up when it feels like load and stops at 35% load.  Load is something dark, don't miss especially.

    Tried:

    Stick a PIN in the "battery reset" hole on the back

    Uninstalling the 'API Microsoft' battery

    Remove the battery to see if it'll work without it (it has an internal battery)

    Of course Acer won't help now since the warranty has expired.

    Please notify.  Thank you.

    Power plug has been checked, flinched 19V.

    Laptop briefly, then lost load capacity.  Checked power once again, 0V.

    Power adapter is bad.

  • ElliteBook 8740w: 8740w ElliteBook do not charge the battery or start. The battery icon flashing orange color

    Hello, all of a sudden my 8740w ElliteBook will not charge the battery and the battery flashes of color to orange color. Well, I have even if the battery is dead (it is already 5 years old) so I bought new. Well, the laptop will not charge too much new battery. When he consumed all the battery power the situation is the same as with the old. When I disconnect battery dock and plug AC the same problem is vithnessed... baterry icon flashes orange. AP power seems good however it provides compatible 19, 94V. What's wrong? Thanks, Ales

    Hello @AlesR ,

    To get your question more exposure I suggest you post in the trade forums since it is a commercial product. You can do to commercial Forums.

    Even if it is a Commercial product, here is a link to to test the battery.

    Plug the power supply directly to a wall outlet works. Do not connect it a power strip, surge arrester, or secondary power source as this could cause and issue.

    Thank you.

  • Satellite M100 will not charge the battery while the computer is on

    Hi all

    I have a M100 and the battery won't charge while it is running.
    The battery starts to charge when I plug in the adapter and the orange light comes on. 10 seconds later it stops charging.
    If the battery has more than 90% of the costs it wll the rest very well.
    I have three batteries that all do the same thing on this computer. All three batteries are working fne on my other M series.

    When the computer is off, it loads very well.

    Why is it so?

    Hello

    I think that the problem of charging the battery is about the problem of portable equipment.
    Maybe it's something s wrong with electronic power supply or another part on the motherboard.
    I doubt that the problem could be solved by updating the BIOS but you should definitely check if you are using the latest version of the BIOS update and test again
    If that does not help, then you should get in touch with a local service for verification of equipment technician

    But note; If it s the question of the motherboard, the motherboard needs to be replaced and it would be a costly affair

  • Satellite L755 would not charge the battery

    Hi all. I bought a new laptop today... it wouldn't charge the battery so I exchanged in-store. The replacement also has this problem. I'm doing something wrong or I was just unlucky?

    The battery in the bottom right of the screen icon tells me that the battery is 0% charged, but he is in charge. The red light on the laptop before left turns as if to show that the battery is being charged also.

    Yet battery does not charge.

    If I unplug the laptop from the network, the laptop turns off instanty.

    It is today the second laptop brand new with the same problem. Maybe a part of a lot of battery defective or is - a problem that can be corrected with the software? I don't want to take the laptop to the store for a second time in the day.

    Post edited by: BigBlueLou

    Hello

    If the laptop stops immediately after that the AC adapter is not unplugged, it means that the battery is empty and not loaded.
    Are you sure you plugged the battery correctly into the battery bay?
    Please check if the battery is well suited.

    In addition, I recommend to remove the battery and unplug the AC adapter.
    Then press the power button / stop along 30 seconds and reconnect the two parts.
    Then leave the laptop connected to the network for a longer period of time (2-3 hours).
    Then check the battery charge level

    If he would always stay at 0% then I recommend you visit the dealer and check the other unit or the battery.

  • Satellite A300-1 MB - do not charge the battery

    Hello, a friend of mine gave me the laptop a300-1 MB and it has a problem. It is not the battery.

    I changed the battery and the charger with another laptop that work well, but they have not worked in the mine, but the only way to charge the battery must have the laptop off, put the ac charger, remove the battery and reconnect the battery. Then he is in charge. In which case I have remove the charger and connect it to the laptop it stops again loading.

    are there solutions to this?

    Hey,.

    If you can only charge the battery so that the AC/DC adapter is plugged in, I think that the problem is hardware related. I mean that if the battery will be recharged while the laptop is turned off, the battery seems to be ok and even the AC/DC adapter. Theoretically, it could only be linked to the motherboard

    I think you should contact the nearest authorized service provider. Guys can check your laptop computer and help you to swap the motherboard.

  • Satellite L500-12V - trendy but do not charge the battery

    Hello

    I have problem with my battery. Says this computer system is "plugged in, not charging." When I click on the battery info it says available at 26%. When I try to start the computer without the charger is plugged in, it does not work. If I plug in charger when the computer is turned on, it is turn it off. Is my battery dead already or it is problem with charger or something else?

    Sorry for my bad English.

    Hello

    What battery LED on your laptop? If you plugin the AC/DC adapter is this light on or off?
    Can you charge the battery while the laptop is turned off?

    Generally if Notepad starts with the charger plugged in the charger works properly and that the problem must be the battery itself or in the worst case the control of load on the motherboard :(

    On the Toshiba site I found an interesting article:
    [I have trouble to charge my battery to 100%. What could be the problem? http://APS2.toshiba-tro.de/KB0/FAQ35007K001ZR01.htm]

  • Satellite A100 (PSAA9) is not charging the battery

    I have the original (10.8 v, 4000mA/h) who suddenly died battery, the laptop don't see (energy saving does not detect the battery), but when it is connected to the charging LED is on and it stays on for 8-12 hours.

    I bought a new battery, the laptop he detected (see energy saving), after completely discharging the battery I have pluged in the AC adapter (laptop off) and waited for 12 hours, when I turned on the laptop, the battery was at 0% cost in energy savings, the reading is correct because the laptop does not start without AC pluged, the new batt is dead too.

    -bios version v6
    -Repeat the process charing time and time again (12 times with the laptop off & on)
    m ' help to restore the bios? (If so, how to get an older version of the bios?)

    All tips that might solve the problem are WELCOMED.

    If you have the original Toshiba battery and the problem persists, I fear there is a problem with electronic power supply on the motherboard.
    Contact the nearest authorized maintainer to check the electronic card.
    They use diagnostic tests and special tools and they can for sure what is wrong there.

    Forget the BIOS and these solutions. He won't help at all.

  • HP Notebook 6735 s is not charging the battery

    Hello
    I bought my HP 6735 4 years and it has worked flawelessy until the last 2 months or so.
    The problem began when the power supply is plugged, but wasn't the battery charge: I corrected by noticing that, by moving the plug that goes into the power supply (from the 220V), battery started or stopped to load.
    But, as you might assume, this method stopped working after 2 months and now I'm here with my battery at half load and no way to recharge.
    I tested the output of the given PSU and is not giving all power (it is supposed to be 18.5V), so I tried a new power supply (the PW - 1300p trust, which has many adapters, one being a Compaq/HP).

    This gives the necessary 18 V but my laptop won't always charge the battery.

    And then I tried everything that is suggested by your form of support here: http://h20566.www2.hp.com/portal/site/hpsc/public/kb/docDisplayMobile/?docId=emr_na-c00259897&ac.adm...

    The only thing I can say is that, when the battery was connected and the PC was on: I went to plug in the power supply and the LED for laptop (where you plug in your power supply) began to blink in blue, 9 and a half times.

    Thanks in advance, sorry for my English confused, I'm a little rusty
    Massimo

    Hello: anyone at - it a solution?
    I disassembled everything and the problem is not with the connector on the motherboard...

    EDIT: well, I have corrected.
    Here's how:
    I came home the laptop PSU original and cut the cable (from the PSU to the connector).
    Spotted that the cable was cut and broken, fixed, now everything works.
    The power supply all around that I tried to make my pc work with did not use the same phases use your power supply.

    Your PSU got 3 cables: 1 external who, I think, is the "mass" or the negative of the secondary image.

    1 less external which is the positive

    1 internal and I don't really get what it is: in the power supply is called 'ID', guys do you have an idea what it is?

  • Compaq mini 700 is not charging the battery

    Hello forum,.

    I just got a Compaq mini 700, and after another 12 hours to charge, the battery is always flat.

    I revomed the battery installed en again, charging it for 2 hours and the result is the same, after disconnecting the power the mini does not DΘmarrer not on battery power at all (only with connected power).

    What's the problem, maybe a power/charging setting or a defective battery.

    Comments are welcome.

    PS next to this little problem that will be solved, it is a nice netbook with screen good and good keyboard.

    Okay that's good standing, more or less.

    What was the problem, I don't know, but the store where I bought my MINI 700 instantly gave me a new.

    Because of the good relationship between the store and HP (pre-sales and after-sales) they would understand and there aren't necessarily what worries me.

    I am very happy with my MINI, and the battery is charging.

    HP, Bravo.

  • Satellite A200 is not charging the battery

    Hello everyone!

    I apologize for my English; It is not the main language.
    Somehow that I can take my Satellite A200 and Assembly are not correctly open the cable (don't know what the cable, apparently the power of the screen), it has been between the keyboard and the top panel, but I forgot and put it between the motherboard and the top panel and... when all assembled and understood that most of the burned... cables precisely burned coil... cord I immediately pulled out but the battery remained in it... in general not very well turned out ;)))

    As a result of what it led to: first is sometimes not visible when you move the keyboard and the touchpad... to eliminate the need to restart the car... then, in principle, sometimes a laptop is not included, i.e. of tanning power of the lamp and all... in this case to remove the worst... and finally, power cable the battery is more responsible... i.e. After all this, I discharge the battery and now the laptop only works on the power cable.

    Question: is the problem of battery or motherboard?

    Your English is hard to understand, but it seems that you disassembled the laptop and some cables connected in the wrong way.
    Then something is charred and now you have some problems with the battery, etc.

    I think that there is a hardware problem, who knows what you did in the past
    The fact is that you did something wrong... it is always a risk if someone without a technician experience disassemble the laptop.

    In your case, I recommend you contact someone who knows how to check the hardware specifications, you need professional help

Maybe you are looking for

  • When I use the RS-232 or RS-422

  • Games not working not not on 64-bit

    Hello.. I have a problem with my computer toshiba laptop... every time I have to install a game on windows 7 does not work due to not compatiable with my windows... I do not know if there any solution for the Please this problem. thaanx

  • Windows Mail Backup?

    Return to Windows Mail (on Vista Home Premium) is itself by automatically recording messages, contacts, etc., or what I have to manually back up? If so how can I make a copy the original messages remain intact in my Windows Mail program? I expect to

  • Replication compatibility

    Hello We have several groups running on 6.0.7 firmware running and some of them have replication to other groups with the same version of firmware. We want to upgrade to 7.1.2 but I don't know if that will break my replication. In the release of the

  • Blue error screen of Windows 7 Ultimate BSOD netio.sys

    I installed Windows 7 ultimate long ago and a few days ago, he started to show me the blue screen with the error in netio.sys every hour or two exactly! It says DRIVER_IRQL_NOT_LESS_OR_EQUAL I can't understand the problem! Here's the minidump file: h