HP envy: Windows 8 0xc000000f error code.

I did a restore HP 5dvd to take over my computer, HP Envy, to factory settings and reboot, the message:

Recovery, your PC must be repaired. A required device is not connected or is not accessible. 0xc000000f error code.

I saw a video that requires changes in Advanced bios but do not have the advanced option.

Hi @WW5,

Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your computer installation failure HP ENVY laptop and factory reset and recovery. Try to do a Factory reset with the HP Recovery Manageron its own without the inserted DVD.

I recommend to restore the default BIOS settings. You could restore the BIOS withthis document by selecting the reload the default BIOS settings. In this way, it will look at the hardware installed on your laptop.

Trythis toWindows. A repair may help. In my view, the DVD is the issue or is corrupted.

You could look at this from Microsoftwhich has some troubleshooting in her steps.

Please let me know how it goes.

You can say thanks for trying to help by clicking on the Thumbs Up below! .

Thank you.

Tags: Notebooks

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