HP ENVY23 - D6U52AV #ABA: speakers put muted when headphones are connected

I tried after an option provided in other post but does not solve my problem in windows 10

Try the following steps to see if they solve your problem.

1 right-click on the icon sound in playback devices select system tray

2. click on speakers (no helmet) so no default device makes your default device

3. click on the recording tab

4. click on mix stereo click right properties

5. go to the listening tab

6 playback through this device make sure that your headset is not selected

7. repeat the process for your headphones by ensuring that the reading is not through speakers so

Thanks for the reply with more details.  It is similar in appearance to me that help me in another forum.  But all the measures I mentioned it solve my problem and now I don't see any problem between audio switching between the built-in speaker or headphones.

Concerning

Tags: HP Desktops

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