HP G42 screen is black, NEW issue, on reinstall and restart, now stuck on desktop

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• I have black borders on the top and the bottom of my desktop screen andonline screen. How can I get rid of this?

  I have black borders on the top and the bottom of my desktop screen andonline screen. How can I get rid of this?

  Hi Harry,.

  Thanks for posting in the Microsoft community.

  I understand that the screen on your computer displays a dark border on the top and the bottom of the screen.

  There is an article in the knowledge base that provides methods to solve this kind of issue. Check out the link and follow the steps.

  Troubleshoot monitor and video card

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-monitor-and-video-card-problems

  Let us know if you need more assistance.

• I got a new open word doc and is logged when Windows Vista did an update automatically and restart, now I seem to have lost

  original title: lost document

  I got a new open word doc and is logged when Windows Vista did an update automatically and restart, now I seem to have lost! Any suggestions? A system restore wouldn't work?

  If you have not saved the document before the reboot - and Windows always give a lot of warning before restarting automatically - while the file disappeared.  There is no way to recover; System Restore does apply to system files, not data.

• Spectrum x 360: screen goes black randomly when on battery and some energy-saving options enabled

  Hello everyone,

  I bought this fantastic machine called spectrum x 360 and I love it.

  Unfortunately since the early days I'm facing what I think it's a problem of driver/software (not the related material).

  This problem only occurs when I'm on Windows, not in the bios or at the startup. JUST IN Windows envinroment, especially after the login, and when the computer was turned off. Sometimes when I use it after a while, randomly.
  This occurs only when the spectrum is on battery. The problem does not appear on AC adapter.

  Problem: the screen goes black randomly for a few seconds and then reappear, sometimes the entire image on the right slide and there is a part that looks like yellow and corrupt, then goes black and reappears.

  Windows Version: I'm on Windows Home 64 bit, build 14393.321 10 (update of the anniversary).

  The entire screen works fine for normal operations, no artifacts.

  Replication of the problem
  Initially, I was able to reproduce the problem with the driver build 4360 (which is the version of the driver from the HP site). Whenever I loaded the home page of youtube and the banner has started playing on the screen went black sistematicly.
  Then I updated the GPU driver through the Device Manager, which has improved my GPU driver to 21.20.16.4494, as of July 25, 2016 and the problem happens much more rarely.
  Now I am facing this problem again but Edge works correctly and is not the cause of the problem, it can appear even when I don't do anything with the PC.

  I noticed this problem appears when saving options are enabled for the Intel GPU (I'm trying to translate this to English because the GPU driver Panel is in Italian):
  
  -update panel houses;
  -advanced mode; energy saving
  
  If I disable these options, the problem does not appear or, better, for I've tested so far, he could not displayed when options are not in market, but I have not tested this very long to be sure.
  
  In my opinion, there is a bug in the display driver, or some customizations made by HP causes problems with the driver.
  The rest of the computer works correctly.
  Any idea to solve this problem? Or should I keep these options turned off power saving?

  Hi, thanks for your help.

  I have a passion for COMPUTING and ex-computer SCIENTIST, I am familiar in surveys on hardware/software questions and hope that this post will help some users get rid of this problem.
  Black screens and screen corruption has been issued by the option called "auto refresh Panel" energy saving.
  I did a lot of hours on battery (condition where this pop ups problem) in these days and the problem didn't show when it was turned off.
  To verify that I tried to activate "Panel options self-identity" in certain occasions and, at random, on the first boot of the machine (after being turned off) the problem arises again.
  It certainly is a problem with this energy-saving option.
  Now everything works fine.
  If the problem appears again, I will post more information.
  Thank you for your support.
  
  I think it would be useful to stick this post on top in this section of the forum, to be useful to other users and being more visible.

• Laptop screen turns black/inactive after being closed and reopened

  When I close the lid of my laptop and open it again the screen is black or inactive. I do nothing as possible re - turn on the screen not to mention that my laptop restarts. What should I do? I have a Dell Inspiron 6000 and am running XP 32 bit.

  Hello

  Have you turned off the laptop before you close the lid?

  You get an error message when you restart?

  You can try to use the keyboard and check if it works.

  If it works, then you can try to change the options for the keyboard power settings and check.

  a. Click Start, click Run, type control keyboard and then click OK.

  b. click on the Hardware tab, and then click Properties.

  c. click Change settings

  d. click the power management tab and check that allow it this device to wake the computer is turned on.

  e. click OK, and then click OK again.

• Tecra M2 errors with screen: colors black, white & Rainbow fade in and out

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  Hello

  The best thing you can do is to test it with the external monitor. If the external monitor shows your desktop well probably the LCD is faulty. By the same result on the external monitor, the problem may be caused by a faulty graphics card.

  That's all that I can say about it.

• Calendar resumes always full screen with black bars at the top and bottom

  Calendar always starts like that. I can reduce and enlarge the window, and the problem disappears when the application is open. But once I leave the app and re - open, I have the black bars and minimize/maximize again to get the calendar view full-screen. Seems to happen on the screen of my Air and when you are connected to an external monitor.

  Thanks in advance

  

  Hello

  I have the same problem.  I had this bug with 10.11.x for awhile and then he suddenly stopped.

  I don't really know how...  Maybe it was a cleaning with Onyx, but I'm not sure.

  Since the upgrade of 10.11.4 today the bug came back.  I ran Onyx on the system without a bit of luck so far.

  @xryancx: do you have that you have installed a beta version of Mac OS X?  It was my case (El Capitan GM) but I did upgrade to the official, as soon has - it is available on the Mac App Store.

  Some people think that I've noticed is that the bug does not affect view DAILY.

  Step to reproduce:

  1. Calendar launch (you'll get the bug full screen)
  2. Exit full screen
  3. Click on daily view
  4. Return to full screen mode
  5. Calendar of quit smoking
  6. Calendar lunch again (there is no bug with day mode)

• XP installation - the screen goes black after downloading the files and Restart__Error Code 80096001

  Hello

  After the re-construction of my computer with
  a new card mother MSI (AMD Athlon II X 2 with 2 GB RAM DDR3 1066) and a new 500 GB hard drive and using only the edge graphics I can not finish installing Windows XP.

  Error code 80096001 you can see

   

  HERE (http://sites.google.com/site/jugracamsi/)

  some screenshots I took during the installation procedure. I have an original OEM licensed Windows XP CD with SP2 which I can install it easily on my old system.

  What's wrong?

   

   

  A quick google on the message final error "Setup could not install the product catalog" this product like the first:

  http://support.Microsoft.com/kb/823303

  If you find my answer helpful, please click the button "Vote as helpful"! Thank you! My Blog

• Update CC 2014 on the Mavericks. Now, I get the message "your computer restarted due to an error". When I try to reboot, my macbook freaks out and the screen goes black or I get pink and blue pixels. Help!

  I have no idea what to do now. I have a MacBook Pro running OsX 10.9.5

  uninstall all cc, clean by use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6 and then restart your computer.

  If that solves the problem, install the application of cc, Download Adobe Creative Cloud apps desktop | CC free trial Adobe

  Test your computer again.

  If no problem, install a program of cc using the desktop application.

  Restart your computer.

  If no problems, proceed with the installation of programs cc.

• new hard drive G41, factory restored, now stuck to always start at R & R

  G41 2886-79U with XP Pro.  Hard drive died last year, still under warranty then took to an IBM service center.  They have replaced the hard drive under warranty and gave me a set of R & R and product recovery CD.  Laptop computer R & RL ran OK for about a month.  He started to be right about the time when my warranty has expired, becoming slow example, 45 minutes to start.  Random crashes, most often when closing programs, the error message this program could not write to the hard disk.  Frequency of accident back.

  Abandoned, taken from the hard drive to install a new hard drive.  [Hmmmm, I notice that they in fact did not replace my original with a new drive, this drive warranty-replaced has a sticker saying "Good used State party"].

  Installed the new HD, started using the CD R & R, then followed the six guests R & R factory restore since the product recovery CD.  After the sixth disc, message box saying it needs to restart the PC, you click Yes or no.  There is no direction to remove the CD from the drive, at this point.

  It restarts at the R & R window, with the popup of restore factory warning that the product recovery program is only for the unrecoverable system problems.  This looks at where we started the process of factory restore, there are seven CDs.  Choices here are OK, Cancel, or help.  Clicking OK brings you back at the beginning of the factory restore procedure.  Cancel on your vacuum on the main R & R screen. By clicking on restart here restarts once again to the screen of Rescue and Recovery.

  Now the G41 is stuck, still boots to R R & does not start in XP.

  I pulled the HD and installed temporarily in another PC that has a floppy drive, this allowed me to start with Partition Magic.

  R & R 3 partitions on the new disk as follows:

  1. the label is IBMPSP, Type FAT32, size = 406 MB, used (s) = 290,4 Mb, status = None, Pri/Log = primary.

  2 no label, Type unallocated =, size = Mo 71738,8, used (s) = 0.0 MB, status = None, Pri/Log = primary.

  3 no label, Type unallocated =, size = Mo 4171,3, used (s) = 0.0 MB, status = Active, Pri/Log = primary.

  On this PC, I let him try to boot from the hard drive and got the message "Missing Operating System".

  I put it in the G41, it starts at IBM Rescue and Recovery as before.

  I've searched the web and this forum looking for this same issue, have not found something exactly like this.

  If anybody out there knows how to get a new HD to market, let me know.

  Thank you, Don.  I found the idea on another forum of Lenovo.  So far things are working OK.  The other hard drive will be float-tested as soon as I do not know there is nothing on it that I still need.

  As the professor said, it's just not intuitively obvious to the casual observer.

  A note, when the PC was bought, it came with Norton Antivirus installed, long expired.  After the factory restore, the Nortonware registered with the site of Norton and apparently it has been recognized as a new installation and got the last update.

• My computer is stuck in a loop-it starts, the Welcome screen appears, I click on my name and made it appear my desktop background, but not icons. It then saves automatically power off. I started using the safe, but it's still just the power loop.

  Windows XP is my operating system.  My computer is a desktop Dell Dimension 457.  I think I must have got a virus/malware.  Please help me to access my computer!

  First of all, open and print this article from Microsoft - http://support.microsoft.com/kb/555648

  East of the fault of the only thing that I can see the information about adding the userinit.exe line - they forgot to include a comma at the end of the registry key.  So this print and add a comma with your pen to ink so that when you return as a result of this document you will not forget to register.

  Now, do a search to find and download BART PE to create a BART PE Boot disk (boot from the CD-Rom drive).

  Before you create the BART PE Boot disk, download and install Spybot Search and Destroy.  Then do a update to get all the updates to ensure that you have all the latest definitions for Spybot.  When you create the BART PE Boot disk - make sure you include the Spybot folder you have just downloaded and installed.

  I think that if you download and install LavaSoft Ad Aware Free will take place as well. Just download, install and do the updates it as well... Be sure to include this issue as well when you create BART PE Boot disk.

  Now, once you have created with these extra utilities startup disk, boot from the CD.

  Change the registry as a result of the above Microsoft article.  To enter the registry once BART PE CD is loaded, click on the GO button and click RUN and type REGEDIT and press ENTER.  When the registry opens, click the HKEY_USERS.  In the menu, and then click FILE.  Then click LOAD HIVE.  Then navigate to C:\WINDOWS\SYSTEM32\CONFIG\Software - note: the software is the name of the hive file registry you want to open.  When it is open, be sure to give it a name that MyHive will work.

  Follow the rest of the Microsoft Article in the link above to change the registry values.

  Once you have finished editing the registry, go back and click on the name of MyHive, then click file and unload the hive before leaving.

  Once this is done, then go to the command prompt, navigate to the executables to run Spybot, let it find and delete everything it can.  Then, if it will run - run the executable file for AD - AWARE Free Edition.  Let find and delete what it can.  I don't remember whether or not AD-AWARE will run on boot CD.  I know that Spybot is going.

  I suggest you to start in safe mode with support for network at this point.  I had good luck with my problems in this way.
  I hope that it will arrive where you can connect at LEAST.  Once in safe mode with network support I would then suggest to go to www.microsoft.com/protect and going to the PC or the PC security, regardless of the title/link is.  Then perform a free scan with Microsoft One Care Live.

  ON CHANGE:

  Oh... also, in the Microsoft article, there may be the drive letter as the X: drive... won't talk down and belittle everyone and their intelligence... I know that some people can be so literal and making a mistake in following the instructions is not an indicator of intelligence... but the X: should be C: or what is the letter of your boot drive... I know that for most, if not all here is a given but would not be a mistake bonehead by someone...

  Thank you... and it will be useful...

• I have a TX2000 and the screen goes black when starting up - please help

  Purchased 2008 HP TX2000 Windows Vista 32 bit 2 GB memory

  Laptop trying to load Windows but fails when the lines are moving on the screen - the screen is black or with lines across and the computer is frozen

  We put an adapter on the hard drive, it is difficult to see just looks like it's all a part, you should be able to just pull the part plastic on the pins and that will let you plug your new case, I've experienced the same thing about 3 years ago, it really seems that it's just one piece... It should first come fairly easily, simply pull... Please let me know if it works for you

  Here's a photo I hope this can help, if it please click on accepted solution or glory, but only if I helped.

  

• My screen goes black and I see "No signal", then it turns back on.

  I have a new laptop with dock at work. I am running Windows 7. For some reason, while I'm working, the monitor will freeze, go black, then come back. While the screen is black, I see cable DVI and VGM symbols, then the box that says "no signal". Then the screen will come back on. It's very frustrating because he'll do in any program that I am running, and he disobeys the consistent time or frequency. Anyone have any ideas on how to solve this problem?

  Something you can try, is to directly connect your monitor to the laptop and does not go through the docking station. This operation can take a piece of the puzzle of the equation.

• iPhone 6 screen goes black randomly. Hard reboot solves the problem temporarily

  Hi all

  My iPhone 6 screen goes black randomly (usually during sleep) and when it happens, the fact response to touch or no sound. I know that the phone is on because I can always call another phone and it sounds on the line, but as I said the iPhone does not ring. Hard reboot (press home + power button for a while) will not solve the problem immediately after the restart, but after some time (hours or days), it goes black again and I have to do the same thing.

  No idea why this is happening? Is it a software or a hardware problem?  I'm really curious to know how to restart the phone resolves the problem.

  I am not able to take it to the bar of the kind of these days because of my busy schedule. I wonder what they need to replace when I take it to the store.

  Please, share your ideas.

  Thank you

  Sounds like a problem of software for me, especially because it forces is a troubleshooting step software, and you say that solved the problem (of least temporarily).

  However, I still think that the Genius Bar would be a good idea. They have access to diagnoses that are not accessible by the user, who can easily identify which applications or processes are causing the problem. I think that they can also do this by phone, but I rarely call support so I am not sure.

• Pavilion 11 x 360: my screen goes black for a while after plugging my charger

  After upgrading to Windows 10 whenever I insert my charger the screen goes black for a few seconds and comes back again, and the system takes a long time to start with a black screen before the lock screen... Please help... his frustration

  Hello

  I found this microsoft article that covers some common troubleshooting steps.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-performance/black-screen-when-charger-is-plugged/a96fdb19-4745-4513-b889-c6cfd34413d8

  You can also check to see if your computer has switchable graphics. Here's another thread that might help with this question - http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/Switchable-Graphics-Cards-on-Windows-10-8-1-8/td-p/5161345

  I hope this helps!