HP G71-340US help and support issues

Similar Questions

• Help/Explorer Windows and support issues

  Since a week ago whenever I try to open Windows Explorer to view the files and documents in my document folders, windows Explorer closes itself.
  At first, it all started when I tried to open the images and videos, that I saved on a new 500 GB extended hard drive that I bought last week. I thought it was because the hard disk volume was important that's why.

  But now, it's the same thing with my document folders and my help and Support does not work anymore.
  When I click on help and Support in my Start Menu, it does nothing,
  And every time I tried like two or three times to open the folders on my computer turns off just by itself.
  I downloaded the Microsoft Fix, but he says that everything is fine with my system, but it still the same.

  My computer is a Toshiba Satellite P300D supplied with Windows Vista Home Premium installed.
  I am running Service Pack 2
  Processor: AMD Turion) 64 x 2 Mobile Technology TL-60 2.00 GHz
  (RAM Ram): 3.00 GB
  System type: 32-bit operating system

  Someone please help I lose documents whenever this happens.

  Thank you
  Isaac

  > Another thing is my computer keep stopping now itself.
  > It's like it was over heating because when these impact happens my computer feeling a little hot...

  It could be an overheating problem. The laptop supports thermal protection that would have turned off the phone automatically if the temperature rose to a critical level.
  This may happen if the internal cooling modules n t work properly.

  Especially the dust and debris inside the cooling fans are the reason for this.
  I clean my vents at any time using the jet of compressed air. It is useful to remove most dust and the guard helping clean the fans.

  I think you should clean the cooling fans too much in order to remove dust.

• IM TRYING TO CONNECT TO HP HELP AND SUPPORT, BUT GET ERROR MASSAGE?

  original title: network programs network networking Internet Web site Site Web Web Site URL

  IM TRYING TO CONNECT TO HP HELP AND SUPPORT, BUT GET ERROR MASSAGE?

  Hello

  ·         What is the exact error message you get?

  ·         What web browser do you use?

  ·         The problem is specific with HP and support?

  ·         What operating system do you use?

  Please provide us with more information about the issue so that we can help you further. If you are facing this problem using Internet explorer, then I suggest to follow the troubleshooting steps form the article and check if that helps.

  Can't access some Web sites in Internet Explorer

  Warning: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings

• by turning on the computer a help and support update runs, but will not be finished

  I start my computer and help and support update starts but usually ends it starts before im connected to my wireless and I'm going to the task management to stop the task if I can get online and connect, when I try to update, it is said there is no update needed.what can do to stop this Thank you

  Go to start / search box and type msconfig and enter and then double-click on the program icon that appears.  Go to the Startup tab and see if you can find that help and support update program which are listed there.  If so, uncheck the box next to it, so it will not load at startup, click OK, and exit.  Then reboot and see if that solves the problem (but you won't update whenever it came from).  If this does not work, go to start / Control Panel / Administrative tasks / Task scheduler and see if the help and support update is listed here - if so, delete it and will try it is no longer to load at startup (but you have lost the update whenever it came of).

  If this does not work, please transfer your question in Forum Windows Update: http://social.answers.microsoft.com/Forums/en-US/vistawu/threads people who specialize in Windows Update issues (and I guess it's an update of Windows we're talking - you were not accurate in your message) will be more than happy to help you with your problem.  If you have the update name and KB number, it would help and you should include it in your message there.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Help and support does not work.

  Original title:

  win xp my help and support does not work

  Windows Help and support will not work

  Hello

  1. what exactly happens when you try to open help and support? You receive an error message?
  2. what service pack is installed in the computer?
  3 did you changes to the computer before the show?
  To resolve this issue, start the Help and Support Center service and set it to automatic. Follow these steps:

  (a) click Start, run and type Services.msc.

  (b) double click on Help and Support

  (c) to set the startup type on automatic.

  (d) to Start the Service.

  See also:

  Menu help and bootable media will not open

  http://support.Microsoft.com/kb/555329

  Registry warning:

  To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  322756 (http://support.microsoft.com/kb/322756/)
  How to back up and restore the registry in Windows

  Let us know if it helps!

• "My external hard drive does not appear in Windows Explorer and cannot open 'Help and Support', an error message" Windows cannot open help and Support because a system service is not ongoing.

  Original title:

  Everything was fine until yesterday. Juice now, when I plugged the external HD into the USB port it does not appear in the 'my computer' window. It is recognized by the computer as it is present on the list of the "Disk Clean Up" and it also appears when I click on ' Safe Remove Hardware ' on the taskbar. But if she does not appear in the 'my computer' window I can't work with it or don't even know what it I have arquived in it.

  Trying to find a solution, I realized that same 'information system' to 'System tools' is also not available. Pops up a window saying that "Windows cannot open help and Support because a system service is not ongoing enforcement. " To resolve this problem, start the service named help and Support '. OK, I tried to open 'Help and Support' ' Start Menu ' and the same window appeared again to "not have a system service that runs". I don't know what her soul precisely and I have not the slightest idea of what I need to do to correct this 'disappearance' of Service 'system '. There is nothing without the appearance of HD in the window of thw work? Everything else works fine and the calculation is virus-free. What should I do?

  Hello

  You did changes to the computer, before the show?

  Solution A:

  For the problem with the external drive not appearing is not in Windows Explorer, see the following methods.

  Method 1:

  Check out the following link.

  A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive

  http://support.Microsoft.com/kb/925196

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 how to back up and restore the registry in Windows

  Method 2:

  Connect the external hard drive on another USB port and check.

  Solution B:

  For the problem with the help and Support, check if the service is enabled.

  a. click Start, click run. In the Open box, type services.msc and press ENTER.

  b. right-click on the service called Help and Support , and then select Properties.

  c. under the general tab, set the type Startup to Automatic and click Start.

  d. close the services window and check for the issue.

• Open windows help (HTML) and Windows Help and support of the 100... each program file, I opened

  Original title: help and Support.

  Open windows help (HTML) and Windows Help and support of the 100... each program file, I open... I disabled the assistance and support of windows, it did not stop... PL, help me...

  I once formatted the c drive, but it did not stop... It consumes the pagefile (util) and more problem occure... Please help me!

  Hello

  Step 1: Search for the issue in the clean boot state.

  Step 2: Online virus and malware scanner and check.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Step 3: Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.

  Reference:

  Using the event viewer

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/snap_event_viewer.mspx?mfr=true

  Understanding of event viewer

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/event_overview_01.mspx?mfr=true

  Procedure to view and manage event logs in Event Viewer in Windows XP

  http://support.Microsoft.com/kb/308427

• Error: "Windows cannot open help and Support." "To solve the problem, see Help and support.

  Original title: help & support

  When you try to use help and Support on the start menu, a small window opens saying "Windows cannot open help and Support." To troubleshoot the problem, see Help and support. "It's double Dutch to me. Can someone help, please?

  Hi EdwardBahr,
   
  -Remember to make changes to the computer between the calendar when things worked fine and now?
   
  Try the steps listed in the following article and check, if it helps in fixing the issue:
   
  You cannot open the help and Support Center in Windows XP
  Cannot load help and Support Windows

• Cannot start Help and support

  Title: vista help and support will not start. message from the Red Cross directs me to this site, but none of the suggestions work. Come on get your fingers out microsoft and solve my problem

  vista help and support will not start. box comes with red cross and a link to the microsoft support. None of the solutions presented work. pressing F1 does not work and I can't find help and I support anywhere on the system. even downloaded winhlp32.exe with no result. solution please.

  Hello

  -What is the exact error message / complete you receive?
  -You are aware of any changes made on the computer before this problem?
   
  Method 1: To resolve this issue, start the Help and Support Center service and set it to automatic. To do this, follow the steps mentioned below:
  (a) click Start, run and type Services.msc.
  (b) double click on in Help and Support.
  (c) to set the Startup type on automatic.
  (d) start the Service.
   
  Method 2: (SFC) System File Checker

  SFC tool scans system files and replaces incorrect versions of system files by using the correct versions.

  To run the System File Checker tool, follow these steps:

  (a) click Startand type cmd in the box start the search.

  (b) right click on cmd in the programs list and then click run as administrator.

  If you are prompted for an administrator password or confirmation, type your password or click on continue

  (c) for the command prompts, the following line and press ENTER:

  sfc/scannow

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7?

  http://support.Microsoft.com/kb/929833

   
  Method 3: Follow the steps from the link below and check if the problem persists.
  I can't open the help that was created in Windows Help format (WinHlp32.exe)
  http://support.Microsoft.com/kb/917607
   
  Hope this information helps.

• Why the help and support of software still pop - up when I click on the buttons in Windows Vista SP1?

  I have this laptop to my cousin, because he does not use it more because of some problems. I tried several methods, but I still have this problem. When I open any software, automatically help and support appears.

  I hope you can help tnx I...

  Hi Jalke116,

  You can try these steps and see if it helps.

  Step 1:

  You can try to perform a clean boot and check if the problem persists.

  A clean boot to check if startup item or services to third-party application is causing this issue.

  You can read the following article to put the computer in a clean boot:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  After you resolve the problem, see the section on boot link to how to restore your computer to a Normal startup mode.

  Step 2:

  You can also read the following article and try to download the Microsoft Safety Scanner and perform a full scan on your computer.

  Microsoft safety scanner

  Note: When you perform the analysis, there are chances of losing the data that you can take a backup of important data before performing analysis.

  Hope this information is useful.

• Help and Support Update, still holding

  My computer is running Windows Vista. He tried to install a recent Windows recommended update that was supposed to update the help files. Installation is stuck at 100%, but I don't know if it's over. Now, whenever I restart it sits on configuring updates forever. I don't know if he can never 100% Setup because I fall asleep before it is done, and when I wake up it is on my login page. However, when I connect and then try to use 'Help and Support', I get the following message, "help and Support can not open because Windows Update installs new help content. You can start Help again when the update is complete. "It's been 4 days and the update is not complete! Is there a way to stop the installation for my computer is not constantly trying to set up and I get locked out for hours when I restart?

  Hello

  I suggest you to refer to the link below and reset Windows Update components and check if that helps resolve the issue.

  http://support.Microsoft.com/kb/971058

  Check also:

  Problems with installing updates

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

   

  The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7

  http://support.Microsoft.com/kb/949358

• 0xc000007b error code when you open Windows Help and Support

  I am running Windows 7 Home on a HP G71-449WM laptop .

  It is a double question I guess.  I was troubleshooting my web cam doesn't work does not and was directed to reinstall a mediasmart missing file to test because I couldn't locate.  Tried this and it would not install.  Downloaded fine, but would not install properly.

  He suggested then I go to Windows Help and Support, and when I try to run I get the same code, there was an error and the program does not load error 0x000007b code.

  How to fix this?   I'm pretty comfortable with troubleshooting on mine, but I can't even solve the problems now.

  Any suggestions would be greatly appreciated.

  You can also try the system restore to go back until you have downloaded this file.

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista (or 7)
  http://support.Microsoft.com/kb/936212/#appliesTo

  How to analyze the entries in the log file generating the program Checker (SFC.exe) resources of Microsoft Windows in Windows Vista
  http://support.Microsoft.com/kb/928228#appliesTo

  http://www.Google.com.au/search?q=0xc000007b&hl=en&TBO=1&RLS=com.Microsoft:-to the: IE-address & output = search & to source = lnt & to TBS = qdr:y & to her = X & ei = g7ruTPryPJevcLK0lbIK & to ved = 0CAsQpwU

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/default.aspx/KB/929135

  Where install any software have you tried right clicking on the shortcut to the program, or the .exe or Setup.exe and choose the option "Run As Administrator"?  Perform, even if your user name is an administrator.

  See if there are clues in these for your webcam problem.  Is it still listed in Device Manager?

  http://www.google.com.au/search?hl=en&TBO=1&RLS=com.Microsoft%3Aen-au%3AIE-Address&tbs=qdr%3Ay&q=HP+%2b%22webcam+Problem%22&btnG=Search&aq=f&aqi=&AQL=&OQ=&gs_rfai=

  If you have two different problems, then divide them into two positions may be a better way to go unless you think they are related problems.

• Why should I update in Help and Support to show the images?

  I just noticed that ALL of the help and support for my Windows 7 Home Premium 32-bit have been showing a broken image icon, but if I hit the refresh of the image appears. How can I fix so I don't have to hit refresh?  And if you answer improves my Windows operating system, as I saw in the Knowledge Base, I redirect every "Microsoft Help Desk" Virus detected on your computer phone scam that I get from your call center.

  Hello

  Thank you for the information. I appreciate your efforts to resolve the issue.

  I suggest you to check if you are facing the same question in another user account.

  You can create a new user account on your computer, and then check.

  Create a new user account-
  http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

  If you are not faced with the same question in a new user account, you can check the link below and use the steps in the condition to set a user profile corrupted.
  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  Hope this information helps.

  Please reply with the results, in order to help you solve the problem.

  Thank you

• Help and Support Windows has encountered a problem

  Original title: HELP, SUPPORT, MAINTENANCE, TROUBLESHOOTING

  RUNNING WINDOWS 7 NO HELP NO UNABLE TO RESOLVE SUPPORT ISSUES. IMPOSSIBLE TO CHECK MAITANCE. GET THE ERROR MESSAGE. THIS IS THE MESSAGE I GET...

  Help and Support Windows has encountered a problem

  You might be able to solve the problem by restarting Windows Help and Support.

  If the problem persists, try the following:

  1. Search Help topics online on the Windows Web site.

  2. Contact your computer manufacturer or Support technique Microsoft for assistance. There might be a problem with one or more Windows system files or folders on your computer

  Hi Mokovdcone,

  ·        Exactly when you receive this error message?

  ·        You did changes to the computer before this problem started?

  ·        Were you able to access help and Support earlier on this computer?

  However, I suggest you look into the file Event Viewer if there are other important messages/error codes related to the issue.

  See the link below for more details:

  What are the information contained in the logs of the event (Event Viewer)?

  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  You can also follow the steps below and check if it helps.

  Steps 1

  You can try to download and install Windows Help program (WinHlp32.exe) as a workaround and check it it helps solve the problem, please visit the link below to download WinHlp32.exe for Windows 7.

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=258aa5ec-e3d9-4228-8844-008e02b32a2c&displaylang=en

  If you have problems when installing the Windows Help file, please see the link below.

  http://support.Microsoft.com/kb/917607

  Step 2

  You can try running the following commands in elevated command prompt and see if you can help and support the windows properly.

  Follow the steps below:

  a. open the start menu, click programs principally made, select accessories.
  b. right-click on command prompt, and then click "run as administrator".
  c. type the following commands in the DOS prompt window and press ENTER at the end
  of each line:

  Regsvr32 msxml3.dll/u
  Regsvr32 msxml3.dll
  Regsvr32 /u msxml6.dll
  Regsvr32 msxml6.dll

  Regsvr32 jscript.dll
  Regsvr32 vbscript.dll
  Regsvr32 mshtml.dll

  Restart the computer and try to access help and Support.

  I hope this helps. Let us know the result.

  Thank you and best regards,

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• How to save bookmarks of Windows 7 "Windows Help and Support"

  How to save bookmarks (links, pointers or other) to the sections "Windows Help and Support?

  For example, I found a help topic in the 'advanced tips for searching in Windows' help, I use quite often.

  I would like to record a "binding" on this issue, instead of going through all the steps

  1. open "help and Support" >

  2. search for "search" >

  3. "Find a file or folder" >

  4scroll...... do scroll down... scroll down >

  5. find in the 'Advanced Tips for searching in Windows' option text >

  6. click on it >

  7...... scroll do scroll down... scroll down >

  8. find the section "using keywords to refine a search.

  Any help that will reduce the list above would be greatly appreciated.

  Hi aramchek

  Your first message assumes that you want to save a link to a Web site for the help page that you are viewing locally.

  But your second post assumes that you want to display this page locally (on a plane) without an internet connection?

  1. If you want to save the help page on site that can be considered in offline mode, perform the following steps.

  a. go to Start/Help and Support. Enter your search term (Advanced Tips for searching in Windows).

  b. when the page you want to save appears, right-click the page and select View Source. The page opens in Notepad, view HTML content.

  c. click on file/save as. Name the file and give it an extension of .htm file. For example: File Search.htm Advanced and save it to the desktop.

  This file can be opened locally without an internet connection.

  2. If you want to create a bookmark to the same information online, use the Help and Support Online. Go to this site: http://windows.microsoft.com/en-us/windows7/products/features

  a. Enter your search term in the box at the top of the page and press enter (example: Search)

  b. in the drop down menu to change the filter , select Windows 7 (detected) and click the OK button.

  c. in the results, click on the link for the information you want. On the resulting web page, right click and select create shortcut or Add to Favorites.

  Let us know if that helps.

  Kind regards.