HP G72 laptop - Notebook just turn off

My laptop is just shut down on a constant and more frequent basis.

But I bought this laptop used, I only got it for about 3 weeks, but I prayed the previous owner/user was something wrong with her, he says no, days later the laptop off, but the battery was low, probably around 20%, I don't take much thoughtful and ignored.

Second week, same thing not much thought! From now on more frequent, back to back while I am participating to meetings in line and work! This can happen because my work is a must.

Someone help me please. I tried diagnostic and it says battery test failed. I also tried Hp Support Assistant, and it is said that the battery test the work stoppage.

What is it? Also the battery isn't down, at some point, it's 50%, 60? or 70% and stops just to the wide/power off!

Now, I've been on the laptop for 9 hours a day non-stop (required job) Please however note that can be my problem, read above, I only got 3 weeks before having to use it for 9 hours in a row this week, it stops.

How to identify this problem?

Also, not sure how long the previous owner had it in front of me. Contacted on tomorrow, see if it's my battery or if I need to get my money back and just go back and get the new laptop I had which was windows 8 from Walmart.

Hello newtohpusetodel,

I understand that your notebook is being.

If you get a battery of test which is a not you may need to replace the battery.

Do a hard reset.
Turn off the computer.
Remove the power cable and battery.
Hold down the power button for 15 sec while booth energy sources are deleted.

This should reset the hardware in the computer.

That you put it on press the F10 key. This will load the BIOS setup utility.
Press F9 to load the default values.
Press F10 to save and exit.

When the computer starts up, check if everything is working.

Here is a link that will show you how to test and calibrate the battery.

Also, if the laptop is still under warranty HP can replace the battery.

Here is a link to a number to call HP.

I would like to know how everything goes.

Tags: Notebooks

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