HP help and support center freezes

Trying to update my Compaq 7100 minitour bios. Went to check all currently installed soft/hard ware. It starts scanning of the hardware installed {my computer-} then freezes at 18% with this message: 'document.all [...]' is null or not an object . I just updated desk... same question.  A need urgent update bios, but unable without knowing exactly what I need.  All ideas are appreciatted.

Hisdimple, welcome to the forum.

I think that you will get more responses to your question if you start a thread here.  They are the members who know your best computer.

Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

Tags: HP Desktops

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