HP Ink Advantage Printer AIO F735 don't SCAN TEXT MODIFIABLE

Hello!

IM familiar with the PC and printer troubleshooting but with regard to the question above, I had to get intouch with your technical support.

I bought a NEW printer.

Difficulties with the HP AIO F735 IM, there not the software to scan Documents to editable text , and other options that have come out with him as he claims in the printer user's Guide.

I even uninstalled and reinstall the software several times, I even downloaded the software not found on your website thinking that there is something wrong with the CD, always the same, no change. It scans the document but I save / pass it to software processor, but its an image or picture and it is NOT editable.

I even installed on a different computer to see if it would work but still the same, not a great success, that the options are always the same no. SCAN text to EDITABLE.

I tried the CD for the OCR of navigation software, I can't find.

Your support cat doesn't know a thing except to uninstall and reinstall. An agent named SERGE KUMAR of service cat has even had the nerve to tell me to put the CD in and look for the installer of the OCR, but I've done it before and then he just FINISHED the cat.

I sent an email already on the issue... but not yet answer...

CAN YOU PLEASE PLEASE PLEASE HELP ME

PS to all owners of HP F735 also missing the OCR software in their HP All in One printers:
1. you need to uninstall everything about HP f735 specially if you have version 12. You can use Revouninstaller to remove HP software because there are some applications that are not visible in the Add/Remove Programs list. With Revo, you can organize the programs according to the manufacturer.
2. then, you can use this driver HERE and make one "Installation Advanced / Custom" and select the software you need including OCR.
3. do not select the option on the download of updates rightaway, set it to "No, not at this time" and simply follow the guests. If the driver is not installed correctly or if you get a msg on "hardware driver cannot be installed" it just go to Device Manager and find the entry that has a "?" and right click then update the driver. This problem occurs because the driver is not "signed by Microsoft' just click on continue anyway. This will happen 3 x then goes to the installation of the software.

-Downloaded/provided by Frenchbob, tested solution and ratings by Ice_geminiPH

Tags: HP Printers

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