HP INK CARTRIDGES ARE IN THE PRINTER

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• OfficeJet 4635 cancel the firmware update because my ink cartridges are for older versions of the product

  I was happy with my officejet 4635 until I clicked on ok to apply for the HP firmware update. He said that it would improve my printer. However, demand has not said that my ink cartridges may not work if I installed the update. I clicked on ok and the update has been successfully installed. Now I can't print anything because I get an error message saying the I have ink cartridges are designed for older versions of the product. I do not use the new HP cartridges because they cost too much. I used cartridges refilled abacus in Az. Phhoenix which worked fine up until I did the update of the firmware of HP. I need to go back to the old system, so I can print again. I am connected to a desktop computer HP envy running windows 8.1. I'm furious HP to try and force you to buy their new cartridges with an update of something. I think that whoever came up with this update should be fired. Any help with a solution would be appreciated.

  I was told that there is no way to undo the update of the firmware. HP did send me a few ink cartridges so I could print again, but I am still ticked about the way this has been ensured by HP. They have not told me that my old version cartridges would not more work after updating firmware. I think that it is simply dishonest on part of HP and I am sure that other customers have been captured by this update of the firmware. I am sure it was a HP effort going to force you to use their new cartridges. I'll be very careful on the acceptance of the updates from HP in the future.

• CP1215 reports that all of the color ink cartridges are empty

  HP CP1215 reports that all of the color ink cartridges are empty, but they were rarely used, the BLACK toner then indicates 72%, all three color inks report 0%.

  Hello

  Thanks for the post.  It's weird, there's a way to go beyond this message, I have included a link below with the explanation and why this happens.  Good luck!

  http://support.HP.com/us-en/document/c01905250

  http://support.HP.com/us-en/document/c01788825

• HP Photosmart more: I took my black cartridge and now the printer thinks it is used. Help!

  I have a HP Photosmart Plus B210A, Nr CN217A model. I pulled out my black ink cartridge without checking the levels of ink in the tools, because the black text was not printing. (He had printed no problem 5 minutes before) I thought that it was empty, but it is half full. When I inserted a new cartridge, it was not printing or the other. So now I have a new cartridge (XL) think the printer is used and therefore will not accept it. I'm afraid to put another because it will be one more that I can't use if it does not print black ink.  It's about $40, I've lost so far. Any advice?

  Thank you, I put the printhead in hot distilled water and it worked! (Min is longer under warranty).

  I would add that you should wear rubber gloves and make sure you have a non-porous barrier between your workspace and from the print head. It's very messy. Also, you must turn off the printer and let it prepare again for printing. If this is not the case, he just told you that there is a problem with the printhead and will not let you do anything else.

  How many times will this work?

  Thanks for your help.

• I filled my printer with an hp1200 cartridgeworld cartridge and now the printer always says "check printer cartridge? any ideas help please

  I filled my printer with an hp1200 cartridgeworld cartridge and now the printer always says "check printer cartridge? any ideas help please, PS is not the first time I used these cartridges, but this is the first time I had no problem

  Hello

  Follow these steps and check if that helps:

  Method 1:
  Try to run the printer Troubleshooter and check that if it helps, here is the link:
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Method 2:
  Try to run the below fixit and check if this may help:
  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

  It will be useful.

• I can't go to my printer. It will not recognize the ink cartridges are full!

  My epson 7400 has not been used for 6 months. I cleaned and aligned the nozzles and it used 2 full cartridges. I installed new ink cartridges, and he says they are empty. Now none of the buttons work, it does not seem to recognize all commands. What should I do?

  Hello

  Turn the printer off

  Unplug the printer from the computer and the wall outlet

  Reinstall the cartridges

  Support all the ink cartridges until they snap into place to make sure that they are well housed

  Close the cartridge cover and push it down until it snaps

  Close the scanner

  Press on the Stop button to start loading of ink. It takes about 2 minutes.

  When the the light stops flashing and remains on, the ink load is complete

  	Caution:
  Never turn off the Epson Stylus CX while ink is in charge or you'll be wasting ink. If the ink light flashes, press on the Stop button and lower all the cartridges safely Manually clean the print heads Plug the printer into the wall outlet and the computer.  Turn it on and try printing again. Updates

• All my ink cartridges are full and installed the printer not print one color. Help?

  Photosmart C6380 is a color print not all full. Can anyone help?

  Perform the print cartridge cleaning procedure.

• HP 6500 ink cartridge black would not print, now it's the color!

  Had a black cartridge half full, printed the morning very well, does not work in the evening.  Read all the messages on the cleaning of the print head alignment.  Has taken the print head, rinsed off the coast of gunked ink.  Black ink now works great!  But guess what – now the color ink does not print.  Yesterday bought all new cartridges.  Clean the printhead again?  Help!  :-)

  Thus, the color ink levels are good. Could be useful running what a couple of print head clean on the printer and leave it for a few hours.

• Photosmart D110a: installed the new HP black ink cartridge and now the black ink does not print

  Just installed a new print 60xl cartridge to replace the one that was being ink. Now the black ink basically does not print. I cleaned the cartridges 4 times and run all Diagnostics pages. The black prints just a small piece of the upper part of the letters on the pages of diagnostics and in grayscale on the test pages.

  Hello!
  Welcome to the HP Forums, I hope that you are @janmacwill,

  I saw your post on the black ink does not print your Photosmart D110a and I wanted to stop making you share my suggestions. See the link below to solve the problem and if the black still does not print, contact HP (below) to see about a replacement unit.

  Printer prints a blank Page or doesn't print black or color ink for the printer series HP Photosmart e-All-in-One (D110a and D110b)

  If you have trouble, let me know and I'll do my best to help.

  Hit the "accept as Solution" if we reached a solution and the "thumbs up".

  to say thank you for my help.

  Have a wonderful day

  HP technical support are available by clicking on the following link:

  http://h22207.www2.HP.com/us-en/?openCLC=true

  (1) once will open the support page please select the country in which you are

  located. Then enter your model of HP on the right number.

  (2) then choose the 'Contact Support' tab at the top and scroll down to the

  bottom of the page "HP Support - Contact" to fill in the form provided

  your contact information.

  (3) Once finished, click the "Show Options" at the bottom right.

  (4) Finally, scroll to the bottom of the page and select ' Get phone

  number. "A file number and telephone number will now fill for you.

• error message that the ink cartridges are not compatible

  I recently bought a HP Deskjet 1000 and installed and the cartridges that came with the printer do not work. It keeps giving me the error that they are not compatible with the way in which the printer is installed.  I followed all the instructions and everything reset and still say the same error.  I am using windows 7 64 bit

  Fix! The printer will not work without INSTALLING cartridges. All cartridges installation, do not wrote on the side, but those that come with the printer do most of the time.

  What happened after a few steps, after re - clean cartridges and unplugged the power? Same result?

  "" If I want to give THANKS, you can click the WHITE STAR to the LEFT, to give thanks!" »

• Why can I not use the scanner function if my ink cartridges are not installed properly?

  The scanner allows just as one scanner I have another product of HP that I use for my printing needs? My all in one (C4580) there is an error that indicates that the ink cartridges have not been installed correctly. I have not used this printer as printer in a long time, but use it as my primary scanner. Is there anyway I can overide the "Cartridghe Print badly installed" so I can use the scanner function? Thank you for your help

  You can find information on how solve the error associated with cartridge you have about your Photosmart C4580 paper here.

  With most of the printers HP if there is a visible error on the printer screen it only lets not to copy, scan or fax.

  I hope this helps.

• OfficeJet Pro 8500: Office Jet Pro 8500 blue print as rose/violet-all ink cartridges are full?

  Something blue prints as a pink/purple color.  Recently replaced the Cyan cartridge.  No other cartridge is the replacement level yet.

  Ideas?

  Hi @KFDLou,

  Please try these steps and getting back to me.

  As indicated in the document "If there are still defects on the page after the print head has been cleaned once, go to solution to replace one or two print heads."

  Solution 6: replace one or two print heads

  If you have done all the troubleshooting steps and you are still experiencing a problem, replace the printhead.

• Photosmart Premium ink cartridge stuck on the right side of the printer.

  I have a HP Photosmart Premium printer, the ink cartridge is stuck on the right side of the printer. Keep receiving an error message that says: "remove paper jam and then press ok.  I did all the steps to clear any torn or ripped from the inside of the printer paper, there was never any paper in there for blocking up inside anyway. When I opened the top of the printer my container of cartridge will not move at all, he's stuck.  It won't control the printer or by my own doing when the printer is turned off without being able to. The error and lack of time with my printer cartridge do not allow me to use the printer, I hope you can help me in anyway possible. Thank you.

  It seems you have a carriage jam. Sometimes it can be a sensor that is bad and can not work properly. Here is a link that will help to transport jam

  http://support.HP.com/us-en/document/c01815807

  I would like to know if it works.

• replace the black ink cartridge, but I cannot print anything. Could not load the publication SmartWeb w/o say

  After replacing the black ink cartridge, I cannot print and the printer does not recognize my action. I had a printer who worked three days ago and now with the diagnoses, I wonder to load Smartweb print disc which I did not.

  Can I get a support phone number to get this problem resolved?

  Here's how to contact HP technical support: www.hp.com/go/totalcare (click on printers & monitors, there is a phone number on the resulting page).

• E all-in-one HP 3520, ink cartridges are full but are only printing header and footer in blue?

  performed a test page to the printer is only printing in blue ink. printer is running on Windows 8, please let know us if I need to re install or download updates

  Hi Colleen48,

  I see that you are having problems with your printer.  I have a few questions.

  When you print the test page only blue ink prints?

  When you print only blue ink is printing?