HP is in an error state

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• HP Officejet 5740: Msg 'printer is in an error state.

  Hello

  I have a 5740 which is defined as a remote wireless printer by itself in my home network.

  Recently, I received the message 'printer is in an error state' when I press print and found out the print job will be lance automatically, only after I turned the printer off and restarted. What happened several times. I tried to use HP & Doc Scan printing, but this did not help.

  Appreciate your advice on the following points: -.

  1. What is the cause for this?

  2. connecting the printer via the USB port on my HP All in one PC would help eliminate this recurring issue?

  3. If Yes, should I uninstall the printer software first?

  4. always print wireless from my laptop or mobile devices when the printer is connected via a cable to my PC?

  What do I have to uninstall and reinstall the software for printing these devices as well?

  5. when I reinstalled the software, it come a last step where it will ask me to register so far HP ink. As I have already registered for the program, what should I do to allow me to complete the installation of the software without duplicating a new series of HP ink instant registration?

  Thank you.

  Hi @Chrissy_61,

  Thanks for joining the Forums of HP Support for a solution to your printer problem.

  I understand that you use a HP Officejet 5740 e-all-in-one printer with a Windows 10 computer and you need to restart the printer to clear a State of 'error', so the printer will print. I would like to help with that.

  There are also a few different reasons why something like this can happen. It could possibly be network or firewall related, or maybe even related software.

  I would like to begin by downloading and running the tool HP Print and Scan Doctor to check the installed printer software. This tool can diagnose and solve many problems of printing software and printer.

  You can also check to make sure that the printer firmware is up-to-date. On the Control Panel Home screen controle control printer, drag your finger from right to left on the screen and select Setup. In the menu select Maintenance of the printerconfiguration, and then select update of the printer, and then look for the updates of the printer.

  If the printer doesn't have the printing problem with PC and not with cell phones and mobile devices, you can try following the steps described in this document of support - printer is offline (Windows).

  If you plan to use a USB between PC and the printer connection, you do not need to uninstall the software, you just remove the printer devices and printers on the computer and connect the USB cable.

  You can always the printer wirelessly with other devices if you have a computer with a USB cable.

  Finally, you need not re-register with the HP Instant ink. You can close the windows when they open after you have installed the software.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP officejet 4630e-all-in-one: message error "hp officejet is in an error state.

  All of a sudden the printer print is no longer.  I keep getting the message error "hp officejet is in an error state.

  I uninstalled and reinstalled,

  used HP scan Dr,

  turn on the printer and goes out,

  and always get the same message

  Hi BS13.

  You are welcome! Thank you for your answer!

  How is the printer connected wireless or USB?

  What version of Windows are you using? https://www.whatsmyos.com.

  For the moment, you try the procedure described in this guide, the printer is offline (Windows)and let me know the results!

  Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I hope that this guide will help!

• LaserJet 4000 TN: The printer HP Laserjet 4000 Series PCL5: error state & quot; message & quot;

  I sent the following message to Microsoft after a ' update:

  I have a printer HP Laserjet 4000 Series PCL5 TN which worked beautifully "black only" for many years. A recent update (Windows 10:12 / 22/15) seemed to put the printer in the "printer error state", when you try to print a simple document. It has been my default printer for a long time. I followed the suggestions of printer "windows 10", that is, unplug and plug - check cable (not USB) connections, remove the printer from the list of print devices /, reinstall drivers HP for Windows 10 (following suggestions from HP on HP site) - nothing seems to work. It has a network cable connection, but it is directly connected to my computer, no other computers are connected. See screen capture below. I even did a "recovery" of before 12/22! Any suggestions? Thank you. GM

  I received instructions from Microsoft:

  You run the printer Troubleshooter and identify the cause?

  If this isn't the case, we will do that by visiting the link below and see if it helps.

  http://Windows.Microsoft.com/en-us/Windows-10/fix-printer-problems

  Check also the update (KB number) has recently been installed on your computer.

  You can also restore printer drivers and check.

  To restore the driver, you can follow the steps below:

  • Press Windows + R on the desktop screen.
  • Type devmgmt.msc and press ENTER.
  • Expand the printer drivers and do a right-click on the driver and select Properties.
  • Go to the driver tab and click driver RollBack.

  Can I assume that you use a parallel cable to connect the printer to the computer.  If you do this is a known problem that can be solved.  Go to Device Manager and then click ports.  Double-click the lpt for the printer port, and then click on device settings at the top.  Change the default setting of the middle box checked in the box below to use any available interruption. I would also check the legacy down.  If necessary, turn the computer off and then turn it back on, but most of the time this solves the problem without a reboot.

• HP Envy 7645 All in One Printe: HP envy 7645printer in an error state

  Do not print, error message saying printer is in an error state.  My wireless network Test results came back all good.  How to fix the error state and what it means?

  Welcome to the HP Forums @cijbj,

  I saw your post on your desire 7645 being in a "State of the error" and not printing on Windows 10 and wanted to tender hand to try to help you. I have a few suggestions to start with and would try you them and let me know the results when you're done.

  1 be able to reset the printer:

  • Turn on the printer.
    With the printer, unplug the power cord at the back of the unit.
    Unplug the power cord from the wall outlet.
    Wait at least 15 seconds.
    Plug the power cord into the wall outlet.
    Reconnect the power cord to the back of the unit.
    If the printer does not by itself, press the Power button to turn it on.
  • Tip: make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

  2. try to make copies of the printer, If the copies are working properly, proceed to step 3.

  3. run the print and scan the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results. Please send me these results.

  4. try printing and scanning.

  If the copies do not work, please consider contacting HP to see them order a replacement for you printer printers warranty.

  Details of HP:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  I hope this helps you and guide you in the right direction!

  Testify of my answer today by clicking on the thumbs to the top of the icon at the bottom of this post!

• HP Envy 4507: Printer error state

  Hello

  My printer does not print.

  He said that it is in "a State of error."

  The blue light is on that indicates it is bound upward to wireless technology. When I click on the button live wireless it says on.

  It prints a copy of the end scanner.

  It allows to print test messages that says:

  No problems found.  Congratulations for the success put in place of your wireless printer.

  Wireless on - pass

  Wirelss work - Pass

  Signal - Excellent quality

  Connected - pass

  Network name - found pass

  Chanel - 11

  All this is pass.

  Current configuration:-connected to the Internet.

  I can't understand what is wrong with it!  It works as well, because I got it about 2 months ago.

  Please can someone help!

  Welcome to the HP community @marinag,

  I wanted to respond to your message on the error state error message you notice about your envy 4507, to see if we can reach a resolution for you.

  You can make standard copies at the front of the printer, which does not imply the computer somehow. Because the working copies, the equipment is correct.

  You mentioned that you are also connected the printer to use wireless Direct, which means that the printer will not be able to print when you are connected to the internet, so this may be a problem.

  Wireless printing Center (Direct wireless info)

  Maybe try disabling wireless live by accessing the Setup Menu or the Menu on your printer wireless. Turn on the printer and then connect the printer with the following instructions to connect to the wireless network.

  HP ENVY 4500, HP Deskjet 3540 printers - printer wireless (Windows) installation

  If you have any questions, please let me know and I'll do my best to help!

  Testify of my answer by hitting the thumbs below and press the button "Accept as Solution" if I've helped to achieve a settlement.

• MX920 printer error state

  "printer error state," no is not discussed anywhere I could find.  Does anyone have a clue

  reverse this...?

  [Mod Note: deleted for your protection personal information.] Please see GUIDELINES of the FORUM]

  Hello nichfinder77!

  Welcome to the Canon Forums! The Forums are not intended for immediate assistance. If your question is of an urgent nature, please contact either by phone during business hours or email 24 hours a day!

• HP deskjet 1010 series: printer error state

  My printer is in an error state, but after doing the thing does unplug, I can now print the test print. Everything is beautiful nut when I tried to print some documents in my email, it says printer is in an error state. I just nothing can not print from my email, it's paper or the size setting? Can you giveme an idea what it takes then please.

  Hi felicity1,

  Can you tell me what the specific error or an error message is so I can help you?

  Thank you

• Series HP laserjet 4050 N PCL5: laserjet "in an error state.

  I don't know if mine is a product of the company. I have not used the networking with him.

  Recently, when I try to print a document, I get the message "error on HP LaserJet printing" or "printer is in an error state." The printer prints a page of configuration but does not print any document or test page.

  This started when I tried to print an email with something like a password (in fact my Akismet API key) and got the error message, "unable to print"Print"  (I had clicked on a hilighted (blue) 'Print' link.

  Several jumpers did not work except for informing me that there may be a problem with my printer. "I tried to reset with the buttons on the printer: have reset the memory, restore factory settings and 'reset' I / 0 channels" (whatever that means).

  A convenience store said that there is no problem with the drivers or the coils. I updated my driver and did a system restore to a time before the problem. After my "System Restore", I tried to uninstall and reinstall the printer. Nothing has worked.

  Perhaps I should add that recently, I uninstalled and reinstalled my printer for a second time, and he presents himself as "copy 1".

  The only thing I can think I can try easily changes the camera via my computer settings. The air settings either good or a little confused, but in theory, I could try at least temporarily by turning the "automatic configuration" to, etc. But I am a little doubtful it before some tips.

  Any ideas? I miss my beloved, for a long time, already excellent printer.

  If the printer is connected with a parallel cable to the printer to the computer, this is a known issue.  See the link below for the solution.

  http://h30434.www3.HP.com/T5/LaserJet-printing/printer-in-error-status/m-p/5402232#M270467

• HP Officejet Pro 6830: Get the printer and the message "the printer into an error state" will not be printed

  Just received this printer refurbished HP 2 weeks ago to replace the one who had a problem with printhead.  Printing worked initially, but now I get the message "the printer into an error state" when I try to print.  The screen at the front of the printer automatically turns off as well, as he is extinguished.

  Hi @M45,

  Thank you for joining the Forums of HP Support!

  I see that you are unable to print because the printer is in an error state. I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I would like to do a hard reset to see if that will solve the problem.

  1. Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  2. Reconnect the power cable to the output of the printer and the wall, and not a surge protector. This ensures that the printer is full on and can help this situation.
  3. Make sure that the printer is connected directly to a wall outlet (do not use a bar or a surge protector).

  If there's an error message displayed in the menu on the front panel, before the display of the printer turns off?

  Please download and run the print and Scan of the doctor, it will be probably diagnose and fix the problem you are experiencing.

  • What were the results when you ran the printing and scanning doctor (she print or scan, error messages)?
  • Click here to update the firmware of the printer with a USB connection.

  If you have completed all the above steps and your product still has a problem, service the product.

  Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: http://support.hp.com/us-en/contact-hp
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  I hope this helps. Please respond if you have any questions. I wish you a nice day!

• HP Deskjet 3051 a model J611H: printer is in an error state

  For months after a cross-country skiing, I couldn't set up the function wireless on my printer (he had already worked with no problem). After a factory reset my router yesterday, it is finally connected to my home network. I tried to print a test page to make sure that everything worked properly and I got the following message on my computer:

  "The printer is in an error state. Please solve the error of the device and try again. »

  There is no error message on the screen of the printer itself, however. The menu normal forms of copy/scanning/quick is in place. The printer menus say he is connected to the network and gives me the IP address to which it is connected. I was able to print the 'printer status report"directly from the printer, so I know that it can print at least somehow.

  Is it possible to fix this?

  Hello

  You can see any difference using Jetdirect instead of Hello?

  Second step: print a Network Configuration Page

   

• HP photosmart all-in-one - printer is in an error state

  When I try to print a pop up says that your printer is in an error state

  printer will copy and scan.

  fhopper wrote:

  When I try to print a pop up says that your printer is in an error state

  printer will copy and scan.

• Why is my printer in an error state

  Why my printer is in an error state

  Run this.

  http://support.Microsoft.com/GP/printing_problems

  mohanad

• The next fatal alert: 40. The internal error state is 1207.

  When I try to connect to IIS, I get the message on the browser, this page cannot be displayed.

  I see the following messages on the server instance, and can't see why it's a failure.

  The next fatal alert: 40. The internal error state is 1207.

  Before this message

  A transfer of server SSL completed successfully. The negotiated encryption settings are as follows.

  Protocol: TLS 1.0
  CipherSuite: 0 x 35
  Exchange force: 2048

  Hello

  Thanks for posting your query in Microsoft Community.

  According to the description of the issue, I recommend you post your query in the TechNet Forums. TechNet is watched by other computing professionals who would be more likely to help you.

  TechNet Forum

  Hope this information is useful.

• Printer will not print, error indicates - printer is in an error state

  Original title - printer Epson cx 600 with windows problems 8

  My new computer is windows 8. I plugged my printer Epson cx6000 to him and he will not be printed. Whenever I try to print something I get an error message that says that the printer is in an error state. Any ideas?

  HI Eddie,.

  I understand that the CX600 Epson does not work with Windows 8.

  You can follow the below link to check the compatibility of the printer with Windows8.

  http://www.microsoft.com/en-us/windows/compatibility/win8/CompatCenter/ProductViewerWithDefaultFilters?TempOsid=win8&Locale=en-us&TextSearch=epson%2BCX6000&Type=Both&CurrentPage=0&TotalPages=1&ShowCriteria=0&SortCriteria=Relevance&Compatibility=Unknown&LastRequested=14

  Method 1:

  I suggest you to install it latest for the printer manufacturer's Web site form driver and check if that helps. You can follow the below mentioned link to download the latest driver for the device.

  http://www.Epson.com/cgi-bin/store/support/supDetail.jsp?OID=72303&infoType=downloads

  Method 2:

  
  If the problem persists I suggest you follow the article mentioned below.

  To solve printer problems:

  Solve printer problems

  http://Windows.Microsoft.com/en-in/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Note: If the problem persists, you can contact Epson for more information

  I hope this helps. If you have additional questions, please get back to us and we would be happy to help you.