HP laptop - 15-r150nm: problem with wifi after update realtek adapter

Hello! I've updated some drivers of HP customer service and then restarted computer. When it is on I couldn't use wifi. When I select the problems, it says: 1) "" Realtek 802.11B/G/N WIFI adapter RTL8723BE has some problems to the program control or hardware. "" (it is Croatian, so I tried to translate it for you)

(2) "a network cable is not plugged in correctly or may be broken.

What should I do, I have only this laptop and internet wifi, write this work? Thank you!

Hi @frane53nja,

Welcome to the HP Forums!

This is a wonderful place to find answers and advice!

You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums.

Learn how to post and more

I understand that your laptop works OK and after updating drivers on reboot HP customer service, you have lost your wireless network. When you run the Windows troubleshooting tool, you received a message that there was a problem with the NIC due to recent hardware or software changes.

Here is a link to HP PC - troubleshooting wireless network and Internet (Windows 8) that should help you.

Before you perform a restore, as shown in the above troubleshooting steps, you can try this option.

Go to the nursery of the device

Click the network tab to expand the list.

Right-click on the wireless network adapter and select roll back driver.

Repeat this process for all types of adapters listed.

While on this screen please check this definition also.

Right click on the wireless adapter and choose Properties.

Click the power management tab.  If "allow the computer to turn off this device to save power" is checked, please remove and click OK. Repeat this operation for all types of adapters listed.

Please let me know the results.

Thank you for your participation in the Forums of HP! We want to help you as well as others who may encounter a similar problem as you. Please consider tagging the post in order to solve your problem as "accept as Solution" to help other members of the community!

To show recognition for my efforts please click the Thumbs Up below.

Tags: Notebooks

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