HP laptop - 17-p161dx: startup problems.

I had problems with my blocking of the PC Dungeon down by itself. I could surf the web or using the word document and it would close with an error message and restart itself (I don't remember the error message). I went to the recovery of the system and did a factory reset to its normal settings back and during the recovery process, I moved my computer from one room to another and the process was interrupted. Now my computer starts up and sat down at the black screen with the HP symbol. I can hear the fan running, and that's all.

How do I start fully for use?

Hello

Welcome to the HP Support forum. Thank you for posting.

The recovery process was interrupted somehow and I suggest that you restart - using the F11 boot

More information:

> http://support.hp.com/us-en/document/c04758961

> http://support.hp.com/us-en/document/c04758961#AbT9

1 Please, shut down the computer using the power button

2. turn on.

2.1 as soon as you press the power on button, immediately start hitting the Esc key (such as tap-tap-tap).

This should open a HP Boot Menu that can resemble the following

3. choose F11 to open the system recovery

Tags: Notebooks

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