HP laptop: cannot see video, I get a green screen and can hear the content
I have unintalled flash player and adobe shockwave and re-installed again but I get the same problem. Video does not work. I don't know what to do.
Hi @Viktorija28 ,
Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!
I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your computer HP laptop with video works not properly or green. Try clicking on the green screen, in the tab named storage Local and put 10 k and the green screen should disappear.
Here is a link to the HP Support Assistant, if you need it. Just download and run the application and it will help with the software and drivers on your system that need to update the graphics driver may need to be updated.
Have you tried another browser? This link will help you to upgrade your browser if necessary.
I would like to know how this happens.
I would like to know how to fix my cell phone 6 months old. When I try to watch video I get a green screen
[email edited by Moderator]
I would like to know how to fix my cell phone 6 months old. When I try to watch video I get a green screen
What is the operating system of your computer? You are watchine online or offline? And please, change your message: remove your e-mail address.
After the charge of the desktop, I get a white screan and can't do anything. It keeps loading of other programs with just the white screan. When I hit CTRL ALT DELETE, my office appeared then disappeared. What can I do?
You meet a white screen on startup.
Step 1: Check if the problem persists in safe mode
Step 2: If the problem not in safe mode then put the computer to boot.
To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
Note: follow step 4 to reset the computer to start as usual after the boot process.
Hope this information helps.
Hi there can someone help me please? He says that my connection is unknown, the dependency service group was able to start can not even connect to my network of ISP :(
also I have a:(comme son redémarrage en mode sans échec chaque fois que je l'allume pense que son temps de téléphoner à mon ingénieur) black screen
* original title - it's very frustrating *.
Try the procedure described in the article below
Whenever I try to view an MSN or Amazon video, I get a GREEN screen but the sound and no video. I always have to go to another browser to view the content. WHY - WHAT IS PAST?
First of all, I recommend to disable one of the video players to see if that might be causing the problem. Second, I recommend:
If its Flash drive try:
Some problems with Flash video playback can be resolved by disabling hardware acceleration in Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).
To turn off hardware acceleration in Flash Player:
- Go to the Adobe Flash Player help page.
- Right-click on the Flash Player logo on this page.
- Click settings on the shortcut menu. The Adobe Flash Player settings screen opens.
- Click the icon in the lower left of the Adobe Flash Player settings window to open the display panel.
- Remove the enable hardware accelerationcheck box.
- Click close to close the Adobe Flash Player settings window.
- Restart Firefox.
This Flash Player help - display settings page contains more information about the Flash Player hardware acceleration, if you are interested.
Does this solve the problem? Let us know.
I have the green screen and sound during the video. I have read all the blogs but don't see any answers. I've had this computer for 6 days. He hates
The trick here can help:
Why do I get a green screen with no video only sound? Is this a driver problem?
Try a new installation of the Flash plug-in as follows.
First, download the Flash uninstall utility on the link below and save it in your downloads folder.
Once the download is complete, close all the browser windows, open your downloads folder and run the program uninstaller. Once done, restart the laptop.
Then (unless you already have it), download and install Firefox , then using Firefox, download and install the latest version of Adobe Flash. Note: You can deselect the option to include McAfee Security Scan Plus before downloading.
Close all browser windows before you run the installer of Flash.
Start Firefox and see if the videos etc. play Ok in this browser - if they do, close Firefox, open Internet Explorer and click on the same link Adobe Flash above to get a command prompt to install the Flash component. Once completed, restart Internet Explorer.
DP - K
When I download a wmv on an internet site and then play through the Player Windows Media, I get the audio but the video is just a green screen Uni. I was told that the media player can miss a card.
1. what operating system is installed on the computer?
2. are you able to play videos other than video .wmv successfully?
3. don't you make changes to the computer before the show?
I suggest you to check if the hardware acceleration of the display device setting is too high.
a. Click Start, click Run, type desk.cpl and then click OK.
b. click on the settings tab and then click Advanced.
c. click the Troubleshooting tab, and then move the hardware acceleration to none.
d. click on apply and then click OK twice.
e. If the problem is resolved after you move the slider hardware acceleration to none, contact the manufacturer of the graphics adapter driver to determine if there is an update that resolves this specific problem.
The required codec is missing or damaged. If the problem occurs when you use a .wmv file, download or reinstall the latest version of Windows Media Player. If you use an earlier version of Windows Media Player, upgrade to the current version of Windows Media Player for your operating system.
If the problem occurs when you use a different format of video file, for example a .mpeg file or an .avi file, download or reinstall the appropriate third-party codec.
Codecs: Frequently asked questions
Note: With the help of third-party software or a link, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third party software or link can be resolved. Using third-party software or a link is at your own risk.
I'm in the Mexico and can browse the web but cannot get the roadrunner site to open the webmail server to allow access to e-mail. I worked around it through another proxy server, but navigation is a pain. does anyone know a solution to this problem? Roadrunner denies that it doesn't clog and so did the modem service here which is telmex?
I had the same problem 2 weeks while in the Mexico. I contacted the support TWC and the person to whom I spoke said he had to unlock something. When he did, all my mail came in Outlook in the spam folder. It was OK because I got my mail.
I moved to a different House and now have the same problem again. I've contacted support TWC and not had much luck. The second level support person and I spent more than an hour, the call of the Mexico using Vontage. He has not found anything by the previous call that guided him by setting this time. He said that he would open a ticket and call me in the next 24 to 48 hours.
Is it reminds and solves the problem, I'll post how it was corrected.
I cannot open Photoshop after getting a new computer. Can you help me?
Thanks for the update.
If it is getting locked on screen 'sweep of the presets', press the ESC key to skip this part and then check out.
When I try to print PDF documents, I forst get a little screen that says that the document cannot be printed, then a small screenthat says no pages have been selected. I can't even print the entire document.
When I try to print two important documents, I first get a little screen that says that the document cannot be printed, then a second small screen that says no pages have been selected.
Try the following: open Adobe Reader | Change | Preferences
- under Documents, change "Show the documents in PDF/A mode" Never.
- under (enhanced) protection, clear the Safe_mode at startup.
Let me know how it goes.
My email on my iPad (version 8.4.1) application froze on a white page. I tried to power down and restart. I know I get emails that I can hear the ping and see numbers on the app. It has been frozen for a day and I have no way to display
My email on my iPad 2 (IOS 8.4.1) froze last night on a blank page I was trying to send a few photos. I know I get emails that I can hear the ping and my email application shows that I have two new. I tried to put this off, then restart, but nothing changes. When I type my email application it goes to the blank page and after a few seconds goes back to my home page. I'm leaving on a trip to Europe at the moment I'm in a bit of panic. Any help will be greatly appreciated.
You tried to close the Mail application via the taskbar of the iPad: force an app to close on your iPhone, iPad or iPod touch - Apple Support ?
Original title: Installation of iTunes
When I try to install iTunes, it gets to half way and says that the I need to log in as an administrator. I went into the properties of iTunes and tried my name of the computer as admin., but would not except it. The dialog box says that it cannot display the name of the ADM. Someone can help me. . I had installed iTunes but could not get updates, then I decided to uninstall it because I got an error on the end with the error code 2324 updates. I ran M. from the Microsoft fix it and that at least I would like to uninstall but when I went to install the program it told me I had to sign as long as ADM to install.
I'm not a genius at this, but I can follow directions so if anyone has anything I would be great full.
Thanks, Gene Coombs
Uninstall everything according to the instructions from Apple:
«Remove and reinstall iTunes, QuickTime, and other software components for Windows Vista or Windows 7»
It is also the same list of what to remove what is in the link above from Apple:
Or try this program to remove it:
Then, download and save the iTunes on the desktop > then right click > select run as administrator to install.
If the advice already given does not, please contact Apple for assistance.
"Not to install iTunes or QuickTime for Windows"
"iTunes support-how to use iTunes.
"Contact iTunes Support.
Or ask in the community Apple iTunes:
See you soon.
I have the original Surface that is out and it has the latest updates. I have Kaplan videos I watch. To play the videos screen and I can hear the video, but I can't see the videos. I assured that my shockwave player and all that much good has been activated but still does not properly. I bought the surface because I thought it would be easier to study with her and watch my kaplan videos wherever I am at since his lighter to a laptop, but it turned out to be completely unnecessary. Help
Make sure that you install all updates through Windows Update.
Perform the steps in the article, and the check.
Flash drive problems | Windows 8
Note: You can obtain updates only through the Windows Update mechanism.
If the problem persists, you can perform the procedure described here.
Why the videos will not play in Internet Explorer?
Warning: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.
Hope this information helps. Response with status so that we can help you.
I have remove the green screens for youtube or facebook videos
Try the following.
Right-click on the video (green screen), and then select settings.
Remove the tick from the box "Enable hardware acceleration", and then click Close.
Refresh the current page, and see if the video is now Ok.
DP - K
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