HP laptop: failed to download or install updates from Microsoft or HP since installing Windows 10

I get messages that there are updates for HP and Microsoft 10 available... they're trying to download, even if no progress is saved, and the update history shows several failures in the installation.  It suggests problems of connection or configuration problems.  However, my internet connection works fine.

Hi @FloridaJack,

I'd be happy to help you if necessary because there are many models of HP laptops, I would need the model number.
How can I find my model number or product number?

You can try to use the Windows Update Troubleshooter to fix updates that do not come through Windows 10.  Please restart the laptop twice to make sure that all updates are completed!

Here is a document that shows how update the drivers that do not work correctly with Windows 10.

Please let me know.

Thank you.

Tags: Notebooks

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