HP laptop: Hp 7520 all-in-one, unable to connect to web services when you are trying to scan to e-mail

Similar Questions

• HP Photosmart 7525 unable to connect to web services when you are trying to scan to e-mail

  Hello

  Having the same problems as everyone else.  The disconnected router and printer.  DNS manually changed to 8.8.8.8.

  Attempt at analysis of the printer.

  Thank you

  Allow to set the printer to Factory Defaults and reinstall again.  Try now.

• 7520 photosmart all-in-One: sudden problem connecting to web services

  I used my HP Photosmart 7520 years without problem scanning to e-mail. Now I get "Unable to connect to Web Services" error message. I also have a server connection error appear together try to print selections on the screen of the printer - such as the activities of crossword puzzles, sudoku and children.  How can I fix it.

  Hello

  From the Configuration menu, select Web Services Configuration.

  Select Delete Web Services and confirm any command prompt.

  Now re - open the Apps option and follow the steps to reactivate Web Services.

  Once you're done open the scanning to Email application and follow the steps to reactivate Web Services.

  Provide your own e-mail address, and then type the PIN Code received in your email address and try scanning.

  Kind regards

  Shlomi

• Photosmart 7520: error message stating unable to connect to web services

  I'm scanning my printer and get error messages saying: unable to connect to web services check the internet access. I have access to the internet and also tried to get a new IP address manual. Keeps saying try again or enter proxy. Any ideas would be greatly appreciated.

  I have used this analysis before but just suddenly get these messages

  OK I try it and see if it works. Thank you

• I get "unable to connect to web services" when trying to use them.

  I bought a HP Envy 114.  I've connected to the network and can not print from multiple computers without problem.  When you attempt to connect and allow web services he asks me to accept the terms, then 'check' of product updates.  He always comes up saying "unable to connect to web services.  Confirm access to the internet, and then try again. ».  I set up the wireless and it diesplays the network name and IP address.  I don't know what else to try at this point.  After that, there is no help, I just keep getting sent in circles.

  It took a couple times but it seems to work perfectly.  Thanks for your help.

• HP Photosmart 7520 unable to connect to Web Services

  It's used to work. Now when I try to scan to e-mail, I get all the way to where I choose it as a Document and then I get the message "unable to connect to web services. I printed out the results of the wireless network Test and everything looks great. Also, the Configuration of the network page is superb. My name network, says it is connected to the Internet. I was able to download the updates. IP address looks right.

  I have downloaded and run printing HP and doctor Scan and it crashed.

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: HPDiagnosticCoreUI.exe
  Application version: 3.1.0.25
  Application timestamp: 50fd3a60
  Fault Module name: dlbxtwds.ds
  Fault Module Version: 3.107.0.0
  Timestamp of Module error: 45df4cd1
  Exception code: c0000005
  Exception offset: 00004da2
  OS version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
  Additional information 1: 0a9e
  More information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional information 3: 0a9e
  Additional information 4: 0a9e372d3b4ad19135b953a78882e789

  @shoikh

  I understand that your printer is not connected to the web services.  . I would first disconnect the router and the printer for about 1 minute.  I would plug the router first then the printer. I would then try to enable web services. If not successful, and you get the same error message. I'd follow these steps.

  1 obtain the IP address of your printer

  a. This can be done by pressing the icon on the printer wireless.

  2. Enter the printer's IP address in a browser.

  3. Select the tab network at the top of the page.

  4. on the left, select network.

  5. Select Network (IP) address

  6. select manual DNS server

  a. manual Preferred DNS should read 8.8.8.8

  b. alternate DNS server should read. 8.8.4.4

  7. Select apply you could get a fair warning select OK.

• HP photosmart 7520: HP photosmart 7520 unable to connect to web services

  I am also having this problem. I tried the solutions above. Can you also send the solution for me?

  drzman1

  Welcome to the Community Forum of HP.

  I don't know that to which you are referring - he could be the following:

  By PrintDoc Web services

  PhotoSmart 7520 does not connect to "Web Services"

  You can take a look at the suggestions already provided - they are likely valid for your situation.

  I can also offer you the following:

  Reset Web Services in ePrint printer

  • A method essentially provides the procedure that you find in PrintDocof wire,
  • Two method explains one more 'standard' reset Web Services approach.

  ============================================

  If you are in the USA or the Canada, you can call using Cloud Services.  I suspect that they can help during normal hours, but you can certainly call anytime and see if help is available:

  When to call HP Cloud Services and when to call HP Tech Support

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• HP 7520: Unable to connect to web services

  Get the unable to connect to web services, went through some previous discussions and no help. Uggghg

  Hi @Davem72,

  Thanks for your comments.

  We said that server problems have been resolved, can try you again to see if you are able to scan to e-mail?

  Have you been able to 'test' successfully once you have installed the scanning to E-mail?

  Thank you.

• HP photosmart 7525: hp 7525 unable to connect to web services

  I recently bought an Imac, and now I can't get my hp 7525 to analyze correctly. It says unable to connect to web services. I tried to uninstall wirless and re-login.  Help, please!

  Hello

  My apologies for jumping.

  To add more, the latest firmware MUST be installed to maintain connectivity of the web services.

  Click on the configuration icon and select Tools, then print a printer status report.

  Locate the firmware listed, if it is a value lower than ELM1CN1607AR (see "BOLD" kinds) you will be required to update the firmware.

  Unfortunately, a Mac OS firmware update utility is not currently available, so you must use a Windows PC to update the printer:

  http://support.HP.com/us-en/drivers/selfservice/swdetails/HP-Photosmart-7520-e-all-in-one-printer-series/5199461/model/5286642/swItemId/OJ-113641-5

  Once obtained the latest firmware, try to use Web Services again and check for the difference.

  Kind regards

  Shlomi

• a 6500 - unable to connect to web services 710n

  I've been on web services and receive printing applications.  Suddenly, my apps stopped printing.  I tried all other solutions, reset default, etc. and still unable to connect to web services.  It requires a power of attorney.  I put the proxy of google 8.8.8.8 and 8.8.4.4 but these don't work.  What proxy & port should I use?

  Thanks for your help.

  Nancy

  Yes, my problem is solved.  Finally, I plugged the usb cord and was able to connect to web services.  I left alone and when I came back he had printed the eprint news.

  Thank you

  Nancy

• Scanning: Unable to connect error Web Services

  My specific error is not listed:
  Server connection error: unable to connect to Web Services. Confirm access to the Internet, and then try again.
  This error keeps popping up when I try to scan a document from the printer to the PC, even though I'm connected wireless to the internet and you can print wireless from all devices. I use this scan function every day, and this error occur every two weeks. Cannot find how to fix it. Have tried rebooting with no luck.

  Thanks - we actually ended up contacting HP because I needed to operate as soon as POSSIBLE for my business. They we had to do something similar to what you suggested and I saved your instructions if we receive this error in the future. Thank you for coming back with me!

• Photosmart 7520 unable to connect to Web Services

  Hello

  I can't scan it and send it to any email address, printer tells me it is unbale to connect to web services.

  I checked the 8888 and the 8884 and entered manually, also the work of Apps

  Help please

  I was just talking with a colleague who said that power pulling plug without touching the power button is more efficient for this problem and it has a 7520.  If it does not the next thing to try is to disable and then re-enable the web services.  The problem with this approach is that it will give you a new address of email eprint.  If your original eprint email address is important to you then you probably don't want to do.

• HP 7520: Error Message: unable to connect to web services

  Since I changed my internet password, I can scan is no longer e-mail. I entered the password and allows to print very well, but can not scan to e-mail. Can someone please?

  Well, it means that there is a setting on the router to which the printer is having some problems with. This should allow the printer to ignore:

  1. On the printer, click on the wireless icon that looks like a radio tower note the IP address.
  2. In address bar type your browser the IP address as it appears on the printer.
  3. Click the network tab.
  4. Click Network on the left.
  5. Under network, select network protocols.
  6. On the right, select enable IPv4 only and press on apply.
  7. Under network, select network address (IP).
  8. On the right, select manual IP address.
  9. Check boxes for IP address, enter the IP address as it appears on the printer.
  10. In the subnet mask boxes, type 255 255 255 0.
  11. In areas close to the default gateway, enter the three first series of numbers as they appear on the printer. The fourth box will be 1. For example, if your printer's IP address is 192.168.1.5, type the default gateway as 192 168 0 1.
  12. Click on apply.
  13. Turn the printer off.
  14. While the printer is turned off, disconnect the power cable from the back of the router for a minute.
  15. When the lights come back on the router, turn on the printer.

  At this point, you should be able to use ePrint. If you can use ePrint, try to scan to E-mail. Now:

  If you could not use ePrint, there is a setting on the router that would need to be changed. Contact your internet provider and ask them to:

  • Open all ports.
  • Select multicast.
  • Disable MAC filtering/MAC cloning
  • Disable the network of comments.
  • Make sure that the router has a band of 2.4 GHz (gigahertz).

  You can use ePrint, but scanning to email, got the same error:

  1. On the printer, click web services icon in the upper left corner of the screen.
  2. Click settings.
  3. Click on delete Web Services.
  4. Click again on the Web Services.
  5. Click on accept and Yes.
  6. Try scanning to Email.

  Please let me know the results after following the above. If you can use the scan to e-mail, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP 7520 unable to connect to Web Services, "error server connection."

  I have installed the printer software from the disc to a network wireless set up, it gets to the stage where the printer is trying to connect to Web Services, but then said that there is a server connection error.

  I can print from my computer and also my laptop with no problems. Help please.

  Thanks, Barry

  I don't want to go to this conclusion immediately. When you set the static IP address on the front of the printer, it allow you to set a static DNS? Static DNS is the important part of this step. If it won't let you set the static DNS, go to EWS printer by typing it's IP address in a web browser. Set the printer to use Google's DNS (8.8.8.8 = Preferred: Alternate = 8.8.4.4). Once you set the static DNS, turn off the printer and the router. Turn on the router first and let it stabilize before turning on the printer. It normally takes a minute or two for a router stabilize. Let me know what happens.

• HP Photosmart B110a all-in-one: unable to connect to the home network wireless HP B110

  Hello

  I haven't used my printer for a while, so put in a new cartridge and tries to connect to my wireless network - domestic (the printer is next to the Belkins router). I've also upgraded to Windows 10 recently (also have a laptop with W7).

  The printer detects the SSID for wifi and after you type the router password wireless (WPA - PSK), it is NOT authenticated.

  The password IS CORRECT (100%) but it fails on the section of SECURITY depending on the display and the summary diagnosis. The message of the report is:

  Your route wireless requires a password WPA securitg. The password configured on your HP printer does not exactly. Run the network setup wireless for re0enter your network wireless WPA security passphrase.

  I need this because the only way I print is wireless email / I send it to the email address designated and it prints - it is not physically connected to any laptop / pc.

  I tried several times, including inputtingthe SSID manually, swtiching OFF etc.

  Please help - thank you in advance.

  Best regards

  Disable and remove temporarily the password on your routers SSID. Now try to connect to your SSID unsecured. Are you successful? If Yes, go back and add WPA2-AES with a password and try again.