HP Laser Jet Pro M225dw MFP: HP E print App does not effectively bind to the Go Daddy email (HP Laser Jet Pro MFP M225dw)

I bought a HP Laser Jet Pro (MFP M225dw) and am very excited about the mobile printing option. I downloaded the HP EPrint App on my smartphone (Samsung Note 4) and have successfully my gmail and hotmail accounts related.

However, I have problems linking my Go Daddy account.

As per a post on the forum of 2014, I have connected my Go Daddy via Outlook account, used the host name: imap.secureserver.net and Port: 143, SSL: WE. The account "seems" to link; However, when I click on my email Go Daddy Outlook icon, it brings back me permanently to the home screen, (the one that says "Photos, files, Web, Email") such that I'm never able to access really my Go Daddy email account.

* No error message

* Bluetooth off

* 5.1.1 android

* I have Norton Mobile on my phone

* Looked at my Go Daddy security settings - no "two-step verification" or "allow the less trustworthy access apps to the ' questions

Also, I see that this app is not able to print the body of an email; is there a way where information such as details such as email/recipient of the sender of transmission time, electronic mail may be included in the print job?

Thanks a lot for your time and consideration!

Hey @Lizaroo,

Welcome to the Forums of HP Support!

I see that you have some problems with your Go Daddy email account settings enter the HP ePrint app. For more assistance, your best option would be to contact Go Daddy directly to check all the parameters of the post that you found are correct. Some e-mail clients change their settings often so that I wouldn't be surprised if the info you found is now outdated.

Printing subject lines and headers, it is not possible to print. The reason is because many users are trying to print photos or documents. In the current situation, if a user were to send an email empty then the only thing that could print would be the attachment. This prevents clients a sheet of paper and the Ink/toner used to print.

If you have the printer print senders and subject lines you can do so by having the sender to include in the body of the email. Another alternative is to set up an email address which is the sole purpose is to forward emails to the email address of the printer. This way if it is configured to include the information in the body so you will have those printed on the page. Also, this gives the advantage of having a backup of email messages sent to the address of the ePrint printer and if something should happen to the ePrint address, you can change the forwarding address that the email and no one would never know there was a problem.

Please let me know if you have any other questions. If not, have a great week!

If this solves your problems, please help other users find this thread by clicking on accept Solution below my post.

If you appreciate my help, please inform other users by clicking on the icon below my post thumbs up.

Tags: HP Printers

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