HP Laserjet 2542: Wireless connection to 2542

I'm trying to connect my deskjet 2542 to my wireless router.  The router has a WPS button, but I can't get the blue light on the printer wireless to stop blinking when I try to connect.  I press the blue wireless button on my printer for 3 sec and then press the WPS button on my router within 2 minutes.  My router is a CGN HiltonTechnologies provided by my internet provider.   The blue light continues to blink.

Then I tried to connect via the USB cord using the HP utility that I downloaded on my Mac.  This time, the assistant said that he was not able to configure my camera with a USB connection, even if the selected network is correct.

I can print from my Mac if it is wired to the printer, but not wireless.  I can't print from my phone or my ipad.

The printer was purchased a year ago and worked well with a USB and wireless.  I went for 4 months and when I got back my internet provider rebooted my service and the wireless printer has not worked since.  Also, when it worked before it was on an older operating system on my Mac.  During the period of 4 months, I've upgraded to El Capitan.  All my other wireless devices work fine.

Hi @PEP52,

Thanks for joining the Forums of HP Support for a solution to your problem, wireless.

I understand that you have had your internet service turn off while you were there, but you were not able to get your HP Deskjet 2542 all-in-One printer connected wireless again since having your internet service restarted. I would like to help with that.

You need to reconfigure the printer for the new network. Here is a document of support that can help get everything connected on the network - printer not found during Network Driver Setup (OS X).

Please let me know if that solves the problem, or if you need assistance.

Tags: HP Printers

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