HP LaserJet 4100: Problem with the universal print driver

Desktop: HP Envy 700-214

OS: 10 64-bit Windows

Printer: HP LaserJet 4100 (with a USB to parallel cable)

I was able to properly use my LaserJet for Windows 8.1 through my Windows 10 crossing (which I upgraded to about 18 months ago).  Quite recently, I welcomed Windows Installer a upgrade, and at this time there, I lost my ability to print.   It has been on my default printer, but gave an error message when I tried to print.

I tried to "Add a printer" and selected the HP 4100 connected to the LPT1 port.  It would not print a test page, and the printer does not like in the reception of data.

I then tried to install the (PCL6 and Postscript) universal print driver with similar lack of results.

I tried uninstallinDeg and reinstall the drivers, but once again no joy.  Incidentally, although I'm going to Device Manager > printing queues and remove the drivers, when I set up an application like Word and select the Menu printing, many copies of drivers rest yet.  When I go to remove them using the printui/s/T2, it is said that they are currently in use and cannot be deleted.

Yet once again, I repeat - it is not a hardware problem because everything worked well before Windows upgrade.  I just need to find a way to reinstall a driver who will speak to my printer.  It of frustrating because I was able to do that before, but may not know what I am doing wrong.

Thanks in advance.

Hello GaryLynn,

You saw did a lot of things to try to solve this issue.

However the USB to parallel isn't anHP officially supported connection type.

in any case, what suggests I´d, is that you try this:

  • Unplug the hybrid cable that you use
  • Uninstall all copies of the printer and its duplicates.
  • Stop the print spooler by using the services on windows (type on cortana services.msc) locate print spooler and stop it
  • Go to run and coil type, look at the Printers folder and delete all the files that are there (if any)
  • Restart the spooler to print services.
  • Download and install this driver package
    http://h20564.www2.HP.com/hpsc/SWD/public/detail?swItemId=FP-148007-1
  • Turn on your printer and connect the cable.

After this exercise, check to see if windows 10 has managed to find the best driver to use your printer.
If widows did not automatically find it, try the manual on add a Printer Wizard.

If not reading as LPT1, check ports either USB00 ' # ' or a port DOT4, those who should be the ports to use.

I hope this helps you get your printer going again.

Thank you

Tags: HP Printers

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