HP LaserJet MFP M476dn Pro: stop the apf works M476dn

ADF stop working after a week of rare use.

It seems that the gears did not turn at all.

What is a hardware failure or a repairable easy bug?

Turn the power off and unplug for 2 minutes.  Rear Cap power and above and see if now works.  If she fine as it appears, there is a blip.  You want to be plugged directly into the wall.  If it still does not work, call the hp customer service in your area and ask them to work with you to correct the situation.

Tags: HP Printers

Similar Questions

  • color laserjet mfp m177fw pro: for the installation of the software in the system.

    Just bought the printer color hp laserjet pro printer mfp m177fw, obtained recently added in the system, printing normally, no problem with that.

    However, when I tried to install the software (such as the scanner and along other software) from the CD, their appears. He stopped on the first stage, when the status of the installation up to 75% and saying "there are a problem for the software being installed in the system, please restart and try again". I have tried several times, but did not work.

    Then I tried on another computor, it works!

    So why is it? all the solutions for the problem? or I have to change a new operating system?

    Thank you very much for your help!

    Hi @Hayababy,

    I see that you have any problems, install the printer on the computer. I will definitely do my best to help you.

    When do you receive the error, before connecting the USB cable or when connecting it or after?

    Probably something is interfering with the installation. I have provided a few steps to try.

    Perform a clean boot on the computer and disable the Antivirus software. How to perform a clean boot in Windows.

    Then run the installation.

    If the error is after you have connected the USB cable, please follow these steps:

    Immediately after connecting the USB cable, follow the steps in this document to update the drivers so that's not new error. A fatal error during Installation of the software. Then the installation should continue.

    How is the printer connected? (USB, Ethernet, WiFi)

    If you appreciate my efforts, please click on the button below the thumbs up. Thank you.

  • Color Laserjet MFP M277dw Pro: Reset the Laserjet Pro MFP M277dw admin password

    Hey.

    I just bought a printer Laserjet Pro M277dw for use in the home. Most of the functions are now running. But when I tried to config 'scan to email' I've been invited to a password. Same thing happens when I try to access the settings. The password only I got was when I was turning off / disable fax settings. Now this work is not password... (password was only 8 digits)

    How can I reset/change password admin on my printer?

    Concerning

    Jonas

    Hey @Jonas1,

    Welcome to the Forums of HP Support! I hope you enjoy your stay here.

    I understand that your MFP LaserJet Pro M277 dw printer has a password admin on it and you want to remove it. I can help you with that.

    I will send you a private message with directions on how to perform a factory reset on the printer. You should see arriving shortly.

    Please let me know if this resolves your problems or if you have any other questions. If not, have a great week!

    If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

    If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

  • HP Color laserjet MFP M476 PRO: save the file to the analysis after updating MacOS Sierra

    After that I updated to Sierra I can't save a PDF of my analysis. The Save button is only gray and will not work. Any solution? I can add it to a mail, but when I try to record on the hard drive, it will not work.

    Hello

    Download and scan using HP Easy Scan below:

    http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_6_1.pkg

    You see no difference?

  • Color Laserjet MFP M277dw Pro: Is the M277dw LJ a regular laser printer (non - led)?

    Many of you probably know that there are LED printers. They use an array of LEDs to boost the drum. Usually, they are more compact than laser printers. Given that HP is touted jetintelligance and small printers LJ, I wondered if they switched to LEDs of lasers. If anyone has any information on the M277dw in laser printer, rather than to a LED printer (or), please let me know.

    Thank you

    themavery

    As far as I know, hp uses only the laser/scanner technology.  Okidata and Xerox are known for LED technology.

  • The windows firewall settings 7 HP LaserJet MFP M127fw Pro

    Just bought a LaserJet MFP M127fw Pro and having, I think, connection problems.

    A lot of net traffic, but nothing is ever done. I was wondering if the windows firewall is keeps something.

    Activation ePrint attempted, but that doesn't seem to do anything... 20 minutes of "wheels".

    and the printer goes to sleep...

    I am on a 3 MB connection WiFi ISP... I'm just too impatient?

    The firewall settings windows I have to do?

    Any ideas?

    Windows 7 Home Premium 64-bit

    Gigabyte Intel I7 W

    16 GB OF RAM

    Hi @CCcrider

    Welcome to the Forums of HP's Support.  I understand that you can not connect to web services on your LaserJet Pro M127fw printer.

    Please define Manual of the printer an IP address manually and DNS servers.  The steps on how to proceed can be found as "three Solution: the printer of the assign a static IP address" in the document of printer is not maintaining the wireless connection .  For the DNS primary please use 209.244.0.3 and auxiliary DNS, use 209.244.0.4.  These are public DNS servers of Level3.

    Please let me know the results.

  • Adjust the Date and time on the HP LaserJet MFP M127fn Pro?

    Hello

    Someone knows how to change the time on a LaserJet MFP M127fn Pro?

    Thanks in advance!

    Sean

    .

    Hi @SeanKaneFLA ,

    I see by your post that you would like to know how to change the date and time on the printer. I would like to help you today.

    This information was given by the manual on page 45. MFP LASERJET PRO.

    You may have configured these settings when you installed the software. You can configure these settings
    at any time by using the control of product or the HP Fax Setup Wizard panel.

    LCD control panel:
    1. on the product control panel, press the Setup button.
    2. Select the System Configuration and then select Date/time.
    3. Select the clock in 12-hour or 24-hour format.
    4. use the keypad to enter the current time and press the OK button.
    5 Select the date format.
    6 use the keypad to enter the current date and then press the OK button.
    7. Select Fax Setup, and then click Fax header.
    8 use the keypad to enter your fax number and press the OK button.
    NOTE: The maximum number of characters for the fax number is 20.
    9. use the keyboard to enter your company name or header and press the OK button.
    NOTE: The maximum number of characters for the fax header is 40.

    (Windows) HP Fax Setup Wizard

    1. click on start and then click programs.
    2. click HP, click the name of the product, and then click Fax Configuration Wizard.
    3. follow the on-screen instructions to configure fax settings.

    I hope this helps.

    Good day!
    Thank you.

  • LaserJet MFP M127fw Pro: Easy Scan

    Hello

    I installed Easy Scan for my LaserJet MFP M127fw Pro on my iMac with OSX 10.11.1 and it worked fine until recently. I have not installed anything else or changed anything either, but when I run the program of the scan window does not appear and the program title bar is grey. Clicking on it will make the menus work and I can see the name of material, but even to open a new session of analysis does not show the real program window.

    Appreciate any help.

    Thank you very much

    I'm responding to and mark my own post as solved.

    The solution was simple and as always, was not a problem with the system as much as the operator...

    Somehow the corresponding window opened onto a second screen-deleting now. So I couldn't see it. Muppet.

    See you soon

    Stig

  • HP laserjet MFP M125a pro: m125a

    Hello, I just bought a printer hp laserjet MFP M125a pro yesterday and during printing a document of 30 pages, I noticed the steam that comes out of the printer and the fumes forming. I have that it is quite normal on cheap laser printers that don't have a fan built in red (I assume that this printer has not), but again, this is not a cheap device. I'll try to get a new high of paper and see if it is still "steam". Does anyone have this problem with this printer?

    Thank you

    Bogdan Preda

    Hi @PredaBogdan,

    According to me, there is nothing to worry.

    HP has tested the performance of this product extensively, and this moisture is part of the normal operation of the product. The steam occurs because moisture condenses in the output area until the internal temperature reaches a level at which occurs without condensation.

    Thank you.

  • HP LaserJet MFP displayed as HP LaserJet MFP M127nw Pro M127fw Pro

    I have a MFP HP LaserJet Pro M127fw. When I added printer with application code specified printer was a HP LaserJet MFP M127nw Pro. Is this a problem? I use MOSX 10.11.6 on a MacAir

    Hey @pfedwards,

    Welcome to the Forums of HP Support!

    I see that your range of printers Laserjet M127fw shows as printer Laserjet M127nw in connected HP. If the printer prints correctly via ePrint, it of a typo and has no effect on the operation of the printer.

    Please let me know if that answers your question or resolve your problem. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  • HP LaserJet MFP M127fw Pro: I need a free scanner software for management.

    My all-in-one printer-scanner is HP LaserJet MFP M127fw Pro.  I need a software that will manage the scan function.  I don't know what these programs are called to a category, but what they do is:

    1. save my settings,

    2 tell the scanner if I want to do an overview of the control program to display,

    3 Let me drag a border to select the section of the preview I want scanned.

    4 tell the scanner to scan,

    5. display the scanned image or document,

    6 ask if I have another page in the same document,

    7. save the image or document where I want, with a name I go,

    8. save images in different formats,

    9 save documents in the .docx format, .tif and a few other formats.

    10. documents of OCR.

    My operating system is Windows 10.  A free program that makes the most of these things would be great, but if you recommend a program that is not free, I'll buy it if I can't find a free good.

    Can anyone recommend such a program?

    Thank you.

    Hello

    Its specifications:

    • Scanning with HP LaserJet scan request or TWAIN - or WIA compatible application software
    • Windows Scan SW supports the file format: RAW (BMP), format PDF, TIFF, JPG, PNG.
    • Mac Scan SW supports the file format: TIFF, PNG, JPEG, JPEG-2000, PDF, PDF searchable, RTF, TXT

    Source: http://store.hp.com/wcsstore/hpusstore/pdf/cz183a.pdf

    Scanning HP for MAC software that comes with the printer can make 1, 2, 3, 4, 5, 6, 7, 8 and 9. To docx, you can convert form RTF or TXT formats. For 10, you may need to purchase.

    For Windows, try it please:

    http://free-OCR-to-Word.en.softonic.com/
    http://www.free-OCR.com/

    for Word:

    http://Office.Microsoft.com/en-AU/Word-Help/scan-and-edit-a-document-HA010254879.aspx

    Good luck.

  • LaserJet MFP M277dw Pro: Windows installs its own printer driver after failure of wireless printer, print

    It is a problem really bizzare, I will try to explain as clearly as possible what happened:

    • I have 277dw LaserJet MFP Pro, which is connected to my PC via wireless network. I installed the drivers from HP and everything worked as a watch movement - printing and scanning.
    • Yesterday, the power is out for about 30 minutes. Computer stayed on thanks to UPS, but the printer power loss.
    • Once the power was restored to the printer, printer initialized and I was able to access his page of HTTP status without problems. All the parameters of the printer has persisted. Same IP address. Printer all self-tests pass. However, I have lost the ability to print (printer shows more as an option in the print dialog boxes). Scanner works as usual, save the scan to a network folder.
    • The State of device HP icon has disappeared from the taskbar.
    • A bunch of new entries titled "NPIF7BB8E (MP Color LaserJet MFP M277dw)" appears in the Device Manager. This 'new' device appears in the Device Manager 5 times under different categories of devices (see attached screenshot). In the Event Viewer, I discovered that Windows installed for this device right when the power has been restored to the printer.
    • Under control panel-> hardware and sound-> devices and printers, all devices installed by HP are grayed out and their status is not connected.
    • Restarting the computer does not resolve this issue.

    Anyone have any ideas on what is happening here? It's the second time this has happened - I was able to fix the first time by reinstalling the printer drivers. However, I don't want to have to do every time the failure. This looks like a bug in Windows or the drivers.

    Thank you!

    Hello

    Most likely your operating system is set to automatically install the drivers, when the lost connection the WPS driver build has been added.

    Try these steps and check if that helps:

    1. In Control Panel, select network and Internet.
    2. Open the network and sharing Center.
    3. Search your active network profile, it appears just below the name of the network (for example Private Network, work network)
    4. The side pane select change advanced sharing settings.
    5. In the profile category, uncheck 'automatically enable the configuration of the connected network devices '.
    6. Click on save to confirm.
    7. Devices and printers remove any element M277 printer), as well as Device Manager (remove the two original HP or WPS item, you should see is no longer the M277.)
    8. Once select start > all Apps > HP > HP Laserjet M277 and select the shortcut to reconfigure the device, it can appear as the printer software installation & connect a new printer, etc.

    Hope that helps,

    Shlomi

  • scan to email on Color LaserJet MFP M177fw Pro

    I'm trying to download the printable 'Scan to Email' on my Color LaserJet MFP M177fw Pro, but he continues to throw an error?

    When I bought the printer (yesterday), I was told that I could put up to Scan in a document and have it automatically send as an e-mail message to a recipient.  How to achieve this?

    Thank you!

    Hi grahammccarthy,

    Welcome to the HP Support forums.  I understand that you want to know how to scan to email using your printer Laserjet Pro MFP M177fw.

    You don't mention the operating system that you use, so I've included links to all the operating systems supported on the way to analyze.  There is a section called "How to scan with HP software" and there you can find a subsection entitled "How to scan to email.  It is in the subsection, you will find the instructions you need to follow to be able to scan to email.

    How to perform a scan: Windows XP

    How to perform a scan: Windows Vista

    How to perform a scan: Windows 7

    How to perform a scan: Windows 8

    How to perform a scan: OS X v10.8

    How to perform a scan: OS X v10.9

  • Color LaserJet MFP M177fw Pro: Scan to Mac with Color LaserJet MFP M177fw Pro

    I bought and the latest drivers from hp installation a HP Color LaserJet Pro MFP M177fw. are downloaded and installed.

    I have a Mac and you connect wirelessly to the printer, which works very well. The Mac runs Yosemite 10.10.3

    My question is the digitization. There is no option for scanning anywhere, not on the small screen of the printer not on the usefulness of the printer or any where.

    Summer spend hours online to find an answer and is now well bored.

    I have already reset the disc printing, verified and repaired systems. Can not scan even with the options offered on the forums of hp using Apple caprure or preview. It seems that all these options include versions of OS X prior to Yosemite?

    I buy a multifunction printer that is not scan? I said to the saleswoman that I need a printer that can scan and airprint...

    Is it possible to scan to a mac at all with this printer? Any help?

    Hi @sa9494,

    I see that you have problems with scanning. I will definitely do my best to help you.

    Check the name of the driver that is installed by the printer. Make sure that it shows just the name of the printer.
    Click on the Apple menu, click System Preferences. Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen it should show the name of the printer. (Color LaserJet MFP M177fw Pro)

    If the full name of the printer is not correctly, delete and add the printer name back from the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

    Here is a screenshot of what it should look like. You have the scanning through top tab?

    I have also included a document for HP printers - scan with HP Software in OS X v10.10 Yosemite.

    Scanning ports is not open on the router to the origin of this problem. You can contact the router company to verify and to open these ports 9220/9500/427 on the router.

    Connect the printer with the USB cable, to see if you have the same results.

    Let me know.

    If you appreciate my efforts, please click on the "Thumbs up" button below.
    If you have any questions, please let me know what steps you have taken and the results. Thank you.

  • HP LaserJet MFP M127fn Pro: Erro scanner 13

    OLA pessoal!

    Tenho uma impressora HP LaserJet MFP M127fn Pro than esta com o artifacts of calibrando e nao dessa messagem, quando fui driver o Software dela, no message beyond again appear Erro scanner 13. Alguem pode me help please!

    Hi @leguizamon147m,.

    Thanks for getting back to me with the good news! Have a great day!

    Please click the "accept as Solution" and the "thumbs up" button up on top of my first response above and other similar issues may find the easiest solution.

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