HP Laserjet P1102W: Poor print job

I bought a HP Laserjet P1102W, and after printing of less than 500 pages, he started leaving large voids in the pint. I replaced the cartridge but it is printing a gray, not black. It tells me that this is not a problem with the cartridge, but with the machine. I don't know what part needs to be replaced.   An office supply place told me that it would be cheaper to replace the printer.  The printer is a little over a year - I will not have to pay twice.

Hi @Officework ,

I see that you have problems when printing you get gaps in the impression. Have you tried a new toner and it's printing in a light gray now.  I would like to help you today.

If you have not already, remove the toner and gently swing the toner back five times to redistribute the toner.

Check if the drum unit for damage:

1. remove the cartridge of toner product and check that the tape has been removed.
2. check the memory chip for damage.
3 examine the surface of the imaging drum on the bottom of the toner cartridge.
CAUTION: Do not touch the roller (Imaging drum) on the bottom of the cartridge.

His fingerprints on the imaging drum can cause print quality problems.
4. If you see the scratches, fingerprints, toner or other damage on the imaging drum, replace the toner.
5. If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem is resolved.

Try the following steps to see if it will solve the problem.

Troubleshooting print quality problems.

If the status of supplies page prints darker, then it is most likely a setting in the printer driver.

It may be a problem with the hardware or the merger of the printer, it is not a replaceable part. You would have to

Call our technical support at the 800-474-6836 to see if they have a job in the options available if you wanted to go that route. If you do not live in the United States / Canada region, please click the link below to get help from your region number.
http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

You use Genuine HP Toner?

What kind of paper do you use?

If you need help, let me know.

Have a great weekend!
Thank you.

Tags: HP Printers

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