HP Laserjet Pro 400: Printing problems HP Laserjet Pro 400

I installed a new toner cartridge.  It worked very well for a few days and now, on the side of the page it prints, it leaves a trail of ink through the page also spaced points.  I tried the cleaning function and print out a few pages to see if it goes away but neither have worked.  Are there more options or insight into what is happening?

Christina

The new cartridge is probably defective.  To test put a sheet of paper on the manual fold down tray on the front and go to the reports menu and print a configuration page.  When the rear edge of the paper into the printer, quickly press the button to open the toner door to stop printing.  Remove the toner cartridge and look at the picture below.  If the points are present the toner cartridge is the problem and should be returned to the place of purchase for refund or Exchange.

Tags: HP Printers

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