HP LJ M1530 MFP Scanner - scanner not seen

I recently replaced my HP LJ M1530 MFP with a new HP LJ M1530 MFP... even at the same.

I guess it was stupid to think that the computer accepts just the new machine...

I reinstalled the drivers and cannot scan. The first time around, installation included the driver of the scanner and let down the HP Scan icon on my desktop. As a new icon does not appear, I clicked on the former. Now, I get a pop-up asking me to choose between scanning HP LJ M1530 MFP Series and HP LJ M1530 MFP series #2. Neither one works and each generates error messages.

I need all version of models of the instructions to clear the wrong information and configure the scanner.

Help me Obi Wan Kenobi...

Hi PJStarr,

Welcome to the HP Forums, I hope you enjoy your experience!

I understand that replace you the printer but cannot scan.

I'll be happy to help you.

What is the full name of the printer? LaserJet Pro M1536dn?

I would like to do a complete uninstall and reinstall a new copy of the software and printer drivers.

Disconnect the USB cable if you configure the printer on USB connection.

Uninstall from the CD:
Go start, computer, right click on the CD for the printer, left click Open in a new window, double click on uninstall.

OR

To uninstall program files:
Go to start and select a computer.
Select the C drive.
Select the program files or program files x 86.
Open the HP name and printer folder.
Select uninstall.

Reinstall the software but do not connect the USB cable until you are prompted.

(if you are using an Ethernet connection you would like that he connected before running the installation)

Please provide the following information so that I can better help you.

What operating system do you use? How to find the Windows Edition and the Version on your computer.

How is the printer connected? (USB/Ethernet)

Let me know if you were able to install the software of the printer successfully and can now print and scan.

Thanks for posting on the HP Forums.
Have a great day!

Tags: HP Printers

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