HP M1212NF software does not install or be detected if USB

My laserjet M1212nf is not found when connected by USB. From the installation disc, it stops at "waiting for you connect the device. However, the printer will print, but it does not install the printing software. I need the software for the printer I need to scan in PDF format.

I downloaded the drivers, changed the usb cord, so that everything is connected, repaired by the installation CD and rebooted my computer.

Thanks - Rob

This thread has been locked, for more information on HPPIW, please refer to the following support document:

http://support.HP.com/us-en/document/c02681060

HP printer Installation Wizard is an application of HP support that helped to download printer software. This support request is no longer supported by HP. This software was last updated was September 22, 2015.

To download and install the latest version of the software for your HP printer, please visit 123.hp.comor HP support Web site, HP Support Assistant (in English).

Tags: HP Printers

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