HP: microsoft programs do not work since the update to windows 8.1

Since the update to windows 8.1, I was unable to access any Microsoft programs that I downloaded from the Microsoft store. I can enter the store to download games but once they are downloaded, and I click on it to open they will be just sweep upward from the taskbar and then continue straight down to the bar once again for the tasks.  I can access Microsft Word, excel, powerpoint, etc that I have purchased and downloaded from the internet.  The games through Microsoft store does not work once uploaded any ideas on how to fix it?

Thank you

Hello

Welcome to the HP forums

You can follow this tutorial:
http://www.eightforums.com/tutorials/20291-Windows-store-apps-Troubleshooter-fix-apps-Windows-8-a.html

If troubleshooting doesn't fix your problem, click on the link given in the yellow zone finally & follow this tutorial for fixing AppStore does not.

Concerning

Visruth

Tags: Notebooks

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