HP Notebook battery/AC issue

redacted

Sector 120 W 463953-001 adapter

Power cord:

For use in the Canada, Mexico and the United States 490371-001

http://www.eBay.com/ITM/18-5V-120W-original-AC-adapter-HP-391174-001-463953-001-579799-001-power-supply-/350777903243?hash=item51abfe088b:g:Ng4AAMXQvTlRiNuG

How are the cards you have purchased "not compatible"? What happens when you try to use them?

Tags: Notebooks

Similar Questions

  • HP ENVY notebook: battery not charging!

    Hello

    I recently bought a HP ENVY laptop, and I've updated my windows edition to Windows 10.

    2 weeks ago, I noticed that my battery no longer works. It does not load: its says "plugged in, load" but its not charging.

    now my battery is empty, (say 3%) and my laptop 'nine', which isn't that 2 months, does not come on unless it is plugged.

    You have a solution to my problem?

    PS: I tried to uninstall and reinstall the drivers of the battery from the Device Manager, but nothing happened!

    Is it a windows update problem or a battery problem, although my laptop has only 2 months?

    Thank you very much for your help!

    Hi there @Rodgee,

    Welcome to the HP support community where you can ask questions, find solutions and get help from others in the community! I wanted to join you and help! I understand that your battery will not charge on your HP ENVY laptop PC. You mentioned you tried to uninstall and reinstall the drivers and that you are not sure if this is a problem with the battery of Windows updates.

    Please make sure that the AC adapter cable is not plugged into a power strip, surge arrester, or secondary power source. It should be directly into a wall outlet.

    There are a couple of documents that you can use to try to understand where is the problem. The first one I would say is the document of the battery is not Notebook Power or hold a Charge . If your laptop battery will not hold a charge, you better follow the instructions in this document step by step to fix the battery and see if it needs to be replaced.

    You can also use the document test and calibration of the battery (Windows 8) . This will help you determine the status of your battery.

    Have you tried to use the HP Support Assistant to download drivers and updates? Here is a link to the HP Support Assistant, if you need it. Simply download and run the application and it will help with the software and drivers on your system that needs updating.

    This answer doesn't solve your problem or answer your question? If so, please share the good news! Inform others that this answer was helpful by clicking on the button accept as a Solution . You can also show your appreciation by clicking thumbs-up.

    If you need assistance, I would be more than happy to continue to help you. Please re-post with the troubleshooting results and include your model number (How can I find my model number or product number?).

    Thank you!

    Have a great day!

  • HP Paviillion Notebook: Battery not charging and plugged

    My battery does not charge when it is plugged (plugged says not supported).  Can not know how to solve this problem. Help, please!

    Shayna226 wrote:

    My battery does not charge when it is plugged (plugged says not supported).  Can not know how to solve this problem. Help, please!

    Hello

    Please follow the steps here http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-battery-from-charging/m-p/5758960#M357475

    See you soon!

  • The R7000 there Quantenna 5 GHz battery drain issue or has it been fixed?

    Hi, I'm looking to upgrade my WiFi router and I considered the R7000, but do want to not buy a router that drains the battery of my phone when it is connected to the 5 GHz channel and can't see any point in the upgrade if I end up having to stick to the 2.4 GHz I already have.

    I have known the issue recently, when connected to new TalkTalks router (from Huawai) and got tired of waking up to a phone dead every morning.

    I did a little research on Google and found that pilots Quantenna lacked support for negotaition powersaving to 5 GHz if this problem has been fixed. So far, I only found a reference to the R7500 having this problem. If anyone knows if the firmware has been updated to fix the powersaving?

    Thank you

    The R7000 relies entirely on the Broadcom and don't use all Quantenna chips.

  • 10 IOS battery life issues

    Since the update to IOS 10 my battery percentage meter slept on 100% at all times. the only time where is the change is if im using the phone to play a game or something and it all of a sudden everything stops as his death. I plug it into a charger and it turns almost immediately and said my battery life is a kind of p 100, 40, 73, etc... I did a restore and it seems it will continue with the same question.  I followed all the steps to save the life of the battery and the problem still happens.  Help, please

    Try to download the app from the battery life which is available for free on the App Store. Check the battery with it and if defective, schedule an appointment in an Apple store for eventual replacement.

    If your device does not load, try the procedure described in this article from Apple:

    https://support.Apple.com/en-us/HT201569

  • 10 IOS on iPhone 6s - battery drain issue

    Hi all!

    I've updated the IOS official 10 OTA on my iPhone 6 s, here are the initial impressions, I felt very refreshing on IOS10, but one thing (the major) little to care about me, someone at found that battery faster? In the morning around 08:30 it was 89 percent after I did the update, currently it is 56% (89% to 56% directly), I hardly used for mobile on 40mins calls, Whatsapp 20mins and other activities of the internet misc 30 minutes or more, this was not the case with IOS9.3.5 and occasionally the screen on an aggregate used to 4 h 30 min or slightly above I was seriously expecting the better battery life.

    Thank you

    Sunil

    Hello, check these http://www.apple.com/batteries/maximizing-performance/ steps, they will help you maximize the life of your iPhone.

  • 9.3.3 update battery drain issue

    Hi, 2 days back I have updated to IOS 9.3.3 since the time my iphone 6s battery empties very fast and today I had left with 10% battery and mobile sank itself.

    When will this problem be resolved?

    I have seen no report unusual here on the battery problems with 9.3.3. This article can help.

    http://www.Apple.com/batteries/maximizing-performance/

  • iOS 9.3.2 battery drain issue on iPhone 6

    iPhone 6 upgrade to iOS 9.3.2 recently but having problems with the battery draining quickly, tried the reset and restore but didn't worked, everything advises difficulty?

    erictay2000 wrote:

    iPhone 6 upgrade to iOS 9.3.2 recently but having problems with the battery draining quickly, tried the reset and restore but didn't worked, everything advises difficulty?

    Restore from a backup or news?  Try restoring as a new phone and see if the battery still drains quickly.

    http://www.Apple.com/batteries/maximizing-performance/

  • Battery drain issue

    I have the latest version of the software on my iPhone and watch. Lately my watch started acting really weird, battery in 11 hours completely, even if the watch is not used. If you check the use in the app Apple Watch, he told me that most of the time the watch have been used.

    After re-pairing/restore watch battery works very well (> 2 days standby), until what I put in place of the dials / install apps etc (battery sinks again less than 9-10 hours).

    AS long as I have re-pair/restoration shows they work very well, but I can't do that all the time. Is there a way to solve this problem, until the next version of watch OS comes out? I did not all apps fitness on them, and yes I tried to reboot devices 1 million times.

    Hello

    It can help to identify the cause, if you initially delete all third-party applications on your watch and then monitor the performance of battery after adding them back one by one.

    It is the same regarding complications of watch face.

  • When Apple will fix 9.3 battery drain issue?

    It's crazy and I want to know when to expect Apple to solve the problem of life 9.3 battery? Once set, how will I be able to "apply" the changes to my phone, since I have already installed? Am I too late? What I should expect 9.3.2? Or what is planned? I just want to know how much time I have to deal with that and how do I get the changes 'fixed' to 9.3 on my phone since I have already installed. Thank you. Please, I beg you! I really need help.

    There is no problem of battery life in iOS 9.3. While you might have a problem with your individual device, it is not a systemic problem with iOS. Since you don't specify what your problem is, what would you say to detail what you are experiencing and what troubleshooting you have tried to solve your problem. When did start? Have you checked in the settings > farm to see which application uses the highest percentage of your battery?

  • iPhone battery use issues - new

    Since the upgrade to 9.2.1 (I skipped a few versions to go straight to this version) the consumption of the battery exploded in the sky?

    My battery is only about 6 months only, but barely lasts the day now, even after be left on the charger all night.

    When I get home it is about to die, so that I have charge for 1 to 1.5 hours (100%), then I need to put it on the charger again before going to bed, otherwise he'll be dead in the morning when I wake up.

    I noticed the new 'Battery' feature, when the message stating to "Low Power" mode when you get to 20% or less.

    When I look at the statistics of battery, I see that Siri uses the most powe and just below Siri is a line that indicates: weak Signal.

    I disabled Siri (but), but Siri always uses the most power and the low message Signal always shows?

    Hello whyisitsotom,

    Thank you for using communities Support from Apple!

    I understand that the battery on your iPhone life is not as long as you expect, and when we look under settings > battery to see what applications or services use the battery of your iPhone, you see a notification that says weak Signal below Siri.

    To ensure that your iPhone is to give you the longest possible battery life, I suggest you read on the article which contains information about optimizing your settings.

    Batteries - maximize Performance - Apple

    The next article explains low Signal and low power more in detail Mode.

    On the use of the battery on your iPhone, iPad and iPod touch - Apple Support

    See you soon!

  • Early 2011 MBP battery/SMC issues

    Hello guys I have a problem strange battery with my mbp in early 2011. One day, he suddenly showed an x on the symbol of the battery and after having looked through the forums, I did a reset of the MSC. She failed the first time but then he got running. A few days later, a similar situation occurred still worked after a smc reset.

    Now for the 3rd time in 2 weeks it occurred again but this time without effect on resetting the smc. I was actually a little busy so couldn't at the apple store for a check up and that 4 days later I picked the done a smc just for attempts and the battery is back. How to prevent this?  Battery seems fine (270 cycles) and on a 1000 Mah lost in quality (5400 now 4496).

    Is this a battery problem?  Or a malfunction of the logic board?

    Also it was not in a closet for a few days and where I live is pretty wet and it's winter could be condensation?

    Your help is appreciated

    It works fine now, but I don't want the recurring question, and as he is very good at the moment there is not much sense to take it to the store (it's quite far from here where I live)

    The battery in a MBP is DESIGNED to operate up to 1000 cycles, but age is also a factor (among others).  If you get five years of service in a farm, you have found the right value, but batteries do not have an infinite life span.  I suspect that it is time for a replacement.

    Apple can sell you one, or if you decide to go with a third-party battery, I can't THAT recommend NuPower sold by OWC or Anker batteries.  Bargains from ebay are highly suspicious and I would avoid them.

    Ciao.

  • Compaq Presario CQ61 - 421SA Notebook battery 484170-001 necessary

    I have a laptop Compaq Presario CQ61-421SA with a number of battery: 484170-001.  It gives a warning 601 at startup.  Even when I have the trendy area it will suddenly drain and stop immediately without warning making me lose whatever it is that I'm working on that day.  I am struggling to find a seller for a spare battery and what voltage can someone help me please

    Hello

    For example, the battery on the following link would be appropriate.

    http://www.Amazon.co.UK/replacement-CQ61-421SA-CQ61-421SG-CQ61-422SA-CQ61-422SG/DP/B009O5GVUU/ref=pd_cp_computers_0/280-1730758-8360619

    Kind regards

    DP - K

  • Battery Pavilion issue

    Dear all, problem with my laptop Pavilion. The computer that happened off the coast at 23% suddenly without diaplaying any warning for 2 months. I bought the laptop about a year ago, and so far it used to display messages of warning to 15%. Now, my warranty just ended two months ago, and the HP is not ready to help with this if I do not renew my contract. I should call two months ago!

    The drivers of battery is re - install automatically when you restart the device

    Kind regards

    K N R K

    I work on behalf of HP

  • Compaq Presario CQ61 - 417SA Notebook PC Freeze issues

    Hello everyone

    I have a Compaq Presario CQ61 - 417SA Notebook PC running on Windows 7 Home Premium. The laptop freezes at random times, sometimes minutes after use or an hour after use. It does not result by clicking on a program or a file. I have printing freeze the problem may be caused by the failure of the hardware, possibly the HARD drive.

    Here are a few observations from the laptop and the things that I tried to diagnose or repair.

    • During a typical blocking the HDD LED light is always on
    • Also had the blue screen and freeze black screen
    • No error message
    • Hard disk becomes very hot
    • Entered the BIOS and run automatic test of the primary hard drive and memory Test using InsydeH20 Setup utility but it went together.
    • Laptop computer has been completely reset to factory settings so it is impossible due to the high utilization of the processor
    • Idle while the CPU usage is generally of the order of 13%-25%, with a peak of rare of 53%
    • The hard drive is a Western digital Scorpio Black 320 GB 2.5 "SATA

    The laptop is not used so wiping back to settings to original wasn't a problem, but I would like to return to a usable level.

    Thanks for any help you could offer

    Mike

    I was certain insistence autour in my computer and I'm done to restore back to factory settings. So far, it has not frozen and seems to work properly.

    I tried updating the BIOS with HP Support Assistant, but it does not work. Hoping to solve the problem I went online and updated my support Assistant. After this success, I then managed to download the BIOS from internet F.15 version I was also looking for. Everything seems to work quite fine at the moment, although there are a few updates to Windows that will not be installed. The progress bar shows the animation download but the installation hangs at 1 / 8. Some items are classified as "recommended" or "important" so any help with this problem would be immensely appreciated!

    Mike

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