HP Office jet Pro 6830: no computer found on 6830 with windows 8

This printer works since December of the year lasst.  It has been used for printing and scanning the computer, it is connected to the USB cable.  I can always print it without any problem, but if I try to scan to computer it came up with an error "no computer found."  I tried to download HP and Scan Doctor printing but when I try to open it, the computer gives me a lot of options with which to opn but none work.  I completely uninstalled the printer, software and di a reinstallation is complete.  Presists still problem.  Iwent through the entire procedure as stated in the document of support for HP for this problem, but that did not help.  Of course, I couldn't use the scan doctor since I cnnot open it.  I hope that someone help.

I would like to thank all those who helped me with this problem.  I was not around when someone from HP connected to my system while my wife was about this and fixed the problem.  As I said before, I was not around, so I don't know exactly what has been done, but the problem has been fixed.  Once again thanks for the help.  I really appreciate it because it was really frustrating.

Tags: HP Printers

Similar Questions

  • Office Jet Pro 6830: disappointed customer!

    I just bought the Office Jet Pro 6830 to replace an old one that died. I find now that I can't install it on my Mac Pro Lapbook! The CD that came with the new printer had no program installation. He wants only to go online to install the printer.
    I only use my printer to print files from my laptop as I HAVE NO INTERNET CONNECTION IN MY HOME! I tried to go to a WiFi with my laptop to download the installation, but get a 503? Tell an error message that I am not allowed to use the page.
    I am 66 years old and disabled in order to take the printer elsewhere to install is out of the question. Furthermore, I live in the Bush with the city the more close 16 miles away!
    Now, I'm sorry, I bought what I thought, it was a great replacement for my old Office Jet Pro. I will seek for a company that provides the installation CD WITH the printer!

    Hi @Madoldlady,

    You must update the 10.6 to 10.7 to use this printer.

    The printer works on the MacBook Pro 10.7. The CD should install the drivers on the Mac 10.7.

    If not, then I suggest you get the drivers of someone else who is on the internet and save it on a drive flash and then you can install the drivers on your computer from the flash drive.

    I hope this helps. Thank you.

  • Office jet pro 6830: 6830 pro office jet print to fax

    I use print green to reduce the number of pages unnecessary. The only option I have is to Fax jet Office 6830 pro, it will send only to the fax. I tried to reinstall the printer, but it remains the same. I have a request to print green but no answer yet. When I check the properties of the printer there is no jet office fax pro 6830. Thank you

    Hi, after the 4th reinstalled it now works right. Thank you

  • E - aio HP Office Jet Pro 6830: HP office jet pro 6830 e - aio printer offline

    After reset the printer finally save it finally worked last night and now I am trying to print a document to my insurance and it keeps saying printer offline.

    In my remote control panel and the list of printers, I have HP OfficeJet Pro 6830 (network) status offline

    also, in printing preferences, all shortcuts printing are locked?

    Aprild

    Hi aprildlyon,

    I'm sorry to hear that your printer displays "printer offline".

    Here is a document , you can follow to solve this problem.

    I hope that this solves the problem for you.

    Jean

  • Office Jet Pro 6830: Office Jet Pro 6830 slow scan or fax

    I have been using this printer with mixed success. Initially it would scan and send faxes quickly.  I have a set on my network IP address and is not into a power strip or backup power.  I have the latest drivers, etc.. HP just released. However, given that I signed up and started using the service of HP ink, by which I get so many pages per month and ink when I'm low, the printer has got in its movements of grand-pa. I'm trying to scan... wait and wait a minute... happens then two... I get a pop up according to is I changed the IP... and when I close this pop-up window, off it will...

    Why don't the HP ink subscription problems, unless he checks with HP to see if it needs to do what was asked.  If this is the case, by the service of HP ink.

    OK, I know an answer 'keeps' when I get one. I am an engineer network, tho removed from TI, Motorola, Cisco and Bosch.

    I don't have the IP address of the DHCP range, it is on 10.0.0.219 and I still over 100 ip addresses to use on my network.

    I also know all the network settings to keep everything happy.

    However, I found that the HP software was trying to use an Epson printer that was no longer on the network. Once that was removed then the problem has been resolved. Even Windows Pro 10, recognized the Epson was not on the network and disconnected.

    Problem solved.

  • Office jet Pro 6830: replacement 6830 don't no wireless connection during the implementation using the directions of ink instant

    I received a replacement 6830 due to the print head error. I installed the ink and followed the instructions to install the software. I got to the screen where it searced for my device make the wireless connection and it never "found" my printer. I am not able to connect. Information for install on mine was not clear. I tried to put in some information of the wireless display, and it did not match the format that was requested.

    Now I have a replacement Clipboard because when I try to print, it is not able to locate the printer through the wireless connection. When I go through my laptop to try to connect, I get this message: "Unable to connect with the device selected."

    I have connected the printer to my wireless router on thanks to the function of Assistant, so that is in the printer.

    Hello

    Sorry to hear that you are having problems with the replacement unit.

    Try to remove the printer (or all existing printers) and then add your printer by opening the Preferences tab and then selecting «printers & scanners»

    From there, click on the sign less under the printer icon to remove the printer and then add again using the sign.

    I've also included a link here to the guide of the user here that describes the steps of the Wi - Fi page 71 from.

  • HP Office Jet Pro 6830 AIO: Getting printer offline message when you try to print

    When I try to print, I can't have a pop-up indicating that the printer is offline.

    If the printer is off / on, it starts printing.

    If I then submit a new print job, then I get the error again.

    I just installed all the latest drivers, including printing software HP and doctor Scan.

    I am running windows on a HP Pavilion g6 10.

    My printer is set to print via wifi and I can see the status of the printer with software 6830

    Hello

    Thank you for using the HP Forums.

    Can you try using a TCP/IP port?

    Creating a TCP IP port

    1. print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
    2. on your PC, go to the Panel control, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
    3. click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
    4. Enter the IP address of the printer.

    This video resource will show you how do:

    Create & use TCP IP port

    Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)

    Let us know if it works

  • HP Office Jet pro 6830: HP 6830. Somehow changed my settings double sided printing. I need to go back to unique sid

    I need to change the next simple setting for double-sided printing.

    The default print settings can be changed as follows: click Start, devices and printers.  Right-click on the Officejet 6830, select Printing Preferences.  Select the preferences you want, apply, OK.  This will change the default settings.  Note that some programs to keep their own values by printing defect and will need to be changed in the program.

  • OFFICE JET 6830: OFFICE JET PRO 6830: keyboard chnaging fromlower showcase for uppercase letters

    I am studying for the first time and can love not the ^ icon or triangle from lower case to upper case letters... There must be something I'm missing.

    I'm trying to scan to an email address that has a capital letter in the address.

    I tried to connect via messaenger with 2 application support HP in the past seven days with no line. Thank you for your community support!

    First of all, e-mail addresses are not case sensitive, you don't have to enter a capital letter.

    If you do not want to enter capital letters, the 'Shift' key, is an arrow at the top, located to the lower left corner (similar to a regular keyboard). Tap once to get a single capital letter, a second touch for LOCKING of upper CASE mode.

  • HP Office Jet Pro 6830: reduce the number of steps to scan multiple documents with unique filenames on Office Jet Pro 6830 thHP

    Is it possible to exceed the HP printer Assistant homepage on the scans?

    I have a lot of scans that I have to do, still on scan 1 completion system keeps bring me to the home page of Print /Scan/ Fax. I want to stay in the dialog screen Scan Scan 2... 3... etc.

    Thanks, RobD3

    Hello

    Thank you for using the HP forum.

    Do not know if the next video would be helpful:

    Scan multiple pages to a PDF document

    https://goo.GL/NcB2oc

    Once you have saved the document, you can click on 'Back' (instead of 'fact') to return to the user interface to scan and search again without closing and everywhere from the homepage of rint /Scan/ Fax.

    Hope that helps.

  • Office Jet Pro 6830: Office jet Pro 6830 Oxc19a0035 error code

    My printer just to show that "there is a problem with the print head" and he cites the code: Oxc19a0035.

    As in the HP troubleshooting help I removed the cartridges, made sure that they are clean (dry) and checked the vents - at the top of the HP logo but atill the problem persists.   They are genuine HP cartridges (purchased from HP) and aside from cyan are very new but have been working correctly so far.   Can any one help alone, please?  Thank you.

    Thank you for your interest.  I return to the PC world with the printer who accepted, after review, they must give me a replacement printer.   Problem solved.  Thanks again.

  • Office Jet Pro 8600 more: cannot download software on computer

    Hello. I downloaded the software for this printer (HP Office jet Pro 8600 Plus) to my computer using a disk and had no problems. Now the printer has stopped working, and no matter what I did it would not return to work. So they told me to uninstall the program and restart. However I can't find the disc so have tried to do this even though the website upload support. However, it allows me to do so, he used actually even open the Web page, I need to download. What's not? Will I go and order a new drive at HP for this printer. Thank you

    Hello

    Download and install the software by following the link below:

    http://ftp.HP.com/pub/softlib/software12/COL40120/bi-108858-4/OJ8600_1315-1.exe

    Kind regards.

    Shlomi

  • How to scan using your HP Office Jet Pro 8600

    Well, I got my answer because I could not find a topic 'resolved' in this regard. So I decided to post my findings to help the next interrogator (is that a word = the one interviewing). FYI - I am not a "geek", and while I can find my way around a computer it sometimes takes a while.  Also, I have Windows 7 on this laptop if it makes a difference.

    1. go to control panel and choose:

    2. material and audio, then

    3 devices and printers, then

    4 fax - HP Office Jet Pro 8600 (network) or whatever printer choice applies to your situation, then

    5 HP Printer Wizard, then

    6 scanner activities, then

    7. analyze a document or a picture, then

    8. Save as PDF

    9 scan

    10. save in a folder you choose

    I know this may seem simplistic to most of you, but maybe someone like me is out there, trying to find this out and this could help.

    Roxi

    Hello Acupuncture,

    Thank you for posting your solution you found yourself, on the use of the scanning function on your HP OfficeJet Pro 8600. I apologize as we were not fast enough to answer one of your questions on the Forums of HP Support. I've been able to check your user page but could not find your original post on us asking how Scan, did you remove the question? Anyway I'm glad you are now to the top and scanning of your JO 8600.

    For later use, I would like to you to take a look here: how Scan: Windows 7, here we will give all the options and shortcuts on scanning with or without the HP software as well as a few cool features, like the scan from the front panel of your 8600 and adding several pages in a single file.

    Yet once I thank you for taking the time to help other members of the community, so thank you once again!

  • Pavilion Intel Core i3 8 GB of RAM: How can I get my HP Office Jet Pro 8600 printer to work using Windows 10?

    With the help of a Microsoft Windows 10 w / a HP Office Jet Pro 8600. How can I get the printer to operate windows 10?

    Hello

    Please download the software package and the following driver and install on your computer (s) 10 of Windows:

    http://ftp.HP.com/pub/softlib/software12/COL40120/bi-108858-4/OJ8600_1315-1.exe

    Kind regards.

  • Trouble installing the software and the driver for Office Jet Pro 8600

    I get error that "additional software is necessary to continue' when I try to install the software and drivers for my wireless printer Office Jet Pro 8600. I just got a new laptop and had at first no parameter problem the printer and it prints fine, but now for some reason it is not print at all. I tried to restart my laptop and printer several times, but it keeps saying printer offline even if it is connected to my wireless. I followed the recommendation of an assignment that suggests to abolish the printer and reinstall, which is where I am now. Now, I can not install this printer at all by the above error message. Help, please!

    Thank you!

    Hi HSchulz,

    When you try to install with the CD, try installing the latest Windows 7 driver from the HP website. Restart the computer, turn off the printer, then reboot your router and then launch the installation. Here is a direct link to the driver file:

    http://ftp.HP.com/pub/softlib/software12/COL40120/bi-108858-4/OJ8600_1315-1.exe

    Select the connection Wireless option during installation to get the printer on the network and associated with the laptop. Let me know if this helped at all...

    I work on behalf of HP.

Maybe you are looking for

  • Having more than one user affect the speed of my MacBook Pro?

    I have a MacBook Pro, which is now painfully slow 2011. I have three users each journal entry/exit in the required form. Having more than one user affect the speed of the Mac or not? Thank you

  • 26 Firefox "browser.showQuitWarning" does not not mac

    When I leave, Firefox disappears suddenly after a minute to clean temporary files.on accident or on purpose, it's annoying to have suddenly disappeared from Firefox.because the same thing happens when it closes unexpectedly, so I immediately assumes

  • Note remains 1/4 length in the partition editor when shortening

    Is there a way to see the actual size of the note in the score editor after resizing of the note in the list of events. Now a note remains a certain length...

  • Downloading and opening and saving pdf attachments to emails problem

    I downloaded the adobe reader 8.0 software to save and open PDFs from attachments in emails. I received an email with a pdf attachment in my yahoo email. I tried the open and save the pdf attachment in the email, and the file is not down load or open

  • Pro SSD Samsung 840 overheat

    I have an Inspiron 17R and installed a Samsung 840 Pro SSD 256 GB drive.  I work with a video presentation software and while rendering video the application often breaks.  I have had many interactions with the software company, and they claim that t